AI Front Office · Quick recap
Quick recap.All the AI receptionist features, in 30 cards.
All the AI receptionist features of the Zanus AI Front Office on one page: 28 AI modules, plus Lisa and everything included, one card each. Scroll, swipe or click and the cards come up one by one.
No credit card · Ready in 2 minutes · per company, never per seat
That is the whole AI Front Office.Lisa sets it up while you talk.
Pick the modules you need. On your own business, in 2 minutes.
All the AI receptionist features, in one list · Easy setup
Easy setup: you talk, Lisa sets up every feature
Every module on this page is set up the same way: in your own words, by voice or typed, and applied only on your yes.
Talk to Lisa AI
Any setting, any module. Applied only on your yes.
Talk or type in your language: Lisa sets up any setting of any module, shows each change before and after, and applies it only on your yes.
- Say it, AI understands
- AI does the clicks
- Your yes, then AI acts
- Every change on record
Answers & books
What does an AI receptionist do? It answers and books, on every channel
Every call, chat, e-mail and web form answered and booked, day and night, in 40 languages: customer inquiries handled from your own knowledge, not from a script.
AI Phone
Every call answered. Day and night. In 40 languages.
An AI receptionist answers every call on the first ring, 24/7, in 40 languages, then books, quotes, takes orders and follows up after the call.
- AI answers and understands
- AI departments take action
- Your team, when it matters
- After the call, AI does the rest
AI Booking
Phone, chat, web forms, booking page. All in one book.
The AI books on the phone, in the chat, from web forms and on your booking page, then confirms, reminds and re-books missed visits.
- AI offers the free times
- AI verifies every guest
- Your team, one live book
- AI reminds and re-books
AI Webchat
In 40 languages. Day and night. From your knowledge.
An AI chat on every page of your website answers by text or by voice from your knowledge, and turns chats into demos, quotes and bookings.
- AI answers on every page
- AI shows and tells
- AI passes it to your team
- AI turns chats into leads
AI E-mail
Sorted to the right desk. In the customer's language.
Every mail to sales@, support@ or info@ is read, sorted to the right desk and answered from your knowledge, sent by the AI or approved by a person.
- AI reads and sorts
- AI writes the answer
- Your rules for the AI
- AI files every mail
AI Web Forms
Each lead checked, then answered, day or night.
Every form on your website answered in seconds: each lead checked, sent the next step you chose, and its follow-up started.
- AI checks every lead
- AI answers on the spot
- You approve what matters
- AI starts the follow-up
AI Avatar
Lips that follow her voice. In 40 languages.
Your website chat gets a face whose lips follow her voice, answering visitors in 40 languages and showing your pages and pictures as she talks.
- AI with a friendly face
- AI presents as she talks
- One AI face per department
- AI reports every visit
Sells
AI front desk features that sell, from the first contact to the signed yes
Contacts and deals, quotes and proposals, follow-ups, campaigns, outbound calls, demos and meetings: the routine tasks of selling, done by the AI and approved by you.
AI CRM
Customers scored. Deals moved. By the conversations.
Every call, chat, mail and form becomes a contact with his whole story; the AI scores each lead, briefs your team and moves the deals.
- AI captures every contact
- AI qualifies every lead
- Your team, briefed by AI
- AI moves every deal forward
AI Quoting
From the request to the delivery, on one record.
Requests from every channel become quotes drafted from your own price list, sent on your yes, then paid, invoiced and followed to the delivery.
- AI takes every request
- Quotes drafted by AI
- Your yes, when it matters
- Followed by AI to the door
AI Proposal Studio
Then followed all the way to the signed yes.
The AI reads the request and every document, asks what is missing and writes the proposal; your manager approves and the customer signs online.
- AI reads the whole request
- AI writes the proposal
- Your team has the last word
- Followed by AI to the yes
AI Inventory
One list, with pictures, answered on every channel.
One list of what you sell and rent, with pictures: the AI answers stock, price and availability on every channel, holds, quotes and books.
- AI answers every question
- AI holds, quotes and books
- Filed by talking to AI
- AI sends the pictures
AI Gift Cards
Sold on every channel. Redeemed on any phone.
Lisa sells your gift cards in the chat and on the phone, sends them by e-mail, text or QR code, and any phone of your team redeems them.
- AI sells your gift cards
- AI sends every card
- Your team, on any phone
- Every card on the books
AI Follow-up
Demos, quotes and bookings too. In their own language.
Every lead, demo, quote and booking starts the right plan: each email written fresh by the AI, and your team told who to call and why.
- AI starts the right plan
- Every email written by AI
- A reply goes to your team
- AI tells you who to call
AI Marketing
Right people. Right hour. In each customer's language.
The AI writes each campaign in each customer's language, sends it at the right hour once you say yes, and answers the replies.
- AI writes each campaign
- AI sends to the right people
- Your yes before it goes
- Every reply, AI handles it
AI Auto-Call
Up to 20 calls at once. Your line. Their language.
Tell Lisa who to call and why: the AI calls up to 20 people at once from your number, in their language, and brings back every answer.
- Tell Lisa AI who to call
- AI talks with every person
- A new date goes to your team
- AI results, person by person
AI Demo
Built from your knowledge. Live in their language.
A personal demo built from your knowledge around each customer's words, presented live by Lisa in their language, then followed up.
- Asked anywhere, AI builds it
- Lisa AI presents it live
- You stay in control
- After the demo, AI follows up
AI Live Meetings
Your branded room. One link in the browser.
Live demos and remote service in your branded room from one link; Lisa takes the notes and the follow-up starts on your yes.
- AI books your live demos
- Show it live with Lisa AI
- See it and fix it live
- AI notes, ready for your yes
AI Online Meetings
Consultations, meetings, support and classes.
Customer meetings booked from every channel into your own room; Lisa writes the transcript, the summary and the next steps for your yes.
- AI books your meetings
- Lisa AI listens and writes
- AI notes wait for your yes
- Filed on the customer's story
AI Partner Portal
Resellers, integrators, distributors, referral partners.
Resellers apply from one link, the AI researches every applicant, you approve with clear scopes, and every referral is credited.
- Resellers apply in one link
- AI researches each applicant
- Your yes, then AI sets it up
- AI credits every referral
Supports
AI customer service features: every request answered, every call written down
Tickets, returns and repairs, call transcripts, and the answer on your person's screen in real time: customer support that holds up when the call volume peaks.
AI Tickets
The whole conversation on it. The customer identified.
Every call, chat, e-mail and form becomes a ticket; the AI answers when it is sure enough, and below the score you set a person decides.
- AI takes every request
- AI answers from your knowledge
- You set how sure AI must be
- Your AI learns from you
AI Returns & Warranty
Warranty repairs and paid repairs, on one road.
The AI tries the fix first, finds the purchase and the warranty, and writes every e-mail from the RMA number to the tracking; you approve each return.
- AI helps fix it first
- AI e-mails each step
- Your yes on every return
- AI quotes, you get paid
AI Calls Transcripts
On the computer, on the iPhone, on every transfer.
Every call your team takes is written down, summed up, mailed to the right department and saved in the customer's story.
- AI writes as you talk
- AI sums up every call
- Your team, in the loop
- AI keeps the whole story
AI Calls Teleprompter
Live tips from your knowledge, each with its source.
While the customer talks, the AI puts the answer from your knowledge on your person's screen, in large type, with its source.
- AI listens to the caller
- AI shows the answer
- Your person, the voice
- One knowledge, one answer
Helps your team
An AI assistant for your team, grounded in your knowledge base
Cited answers from your company's documents, a private AI chat, training for new hires, every document searchable and the whole story of every case.
AI Team Assistant
Your company's knowledge only. Every answer cited.
Your staff ask in their own words; the AI answers from your company's documents and records, every answer cited, each person seeing only what he may.
- Ask AI in your own words
- AI answers from your documents
- AI with your access rules
- AI turns answers into work
AI Chat for your team
The web searched and read for your whole team.
Your team asks anything: the AI searches and reads the web, and a second, independent AI checks every fact at its source.
- AI answers from the web
- AI checks before you act
- Your company's own AI chat
- AI writes it up for you
AI Knowledge
Read on every call, chat and email. Tested every night.
Your website, documents, rules and catalog in one place the AI answers from on every channel, taught by talking and tested every night.
- AI reads your business
- AI answers from your sources
- Teach it by talking
- AI keeps learning
AI Team Training
By voice and on screen, on a phone, tablet or computer.
Explain a job once: Lisa teaches it to every new hire by voice and on screen, tests by talking and keeps the signed records.
- AI writes it from your words
- Lisa AI teaches every new hire
- Every new hire on track
- AI tests by talking
AI File Cabinet
Your whole office in one cabinet. Read as it arrives.
Every document read as it arrives; ask in plain words and the AI opens the answer at its exact page, or the recording at its exact second.
- Every way in, read by AI
- AI reads every page for you
- Your rules on every drawer
- Ask, and AI opens the page
AI Time Machine
Every dated moment, on one timeline. From your records.
Ask about a customer, a case or a project, and every dated moment of mail, documents, calls and bookings plays back on one timeline.
- Ask your AI Team Assistant
- AI builds the timeline
- Lisa AI drives it for you
- Your story, ready to print
Included
Included in every Front Office, from day one
Lisa and the whole base around her come with any module you choose.
Included in every Front Office
And the whole base around her, all twelve included.
Lisa comes with every module, with the dashboard and the morning briefing, AI Calendar, contacts, reports, 40 languages and access levels.
- You talk, Lisa AI sets it up
- AI briefs you every morning
- The right access for everyone
- AI keeps it all up to date
Compared
What can an AI receptionist do that an answering service cannot?
Three ways to answer your customers, job by job. The difference is not whether someone picks up: it is what happens after the first hello, and how much of the customer experience still waits for your team.
| The job | Answering service | Phone tree (IVR) | Zanus AI Front Office |
|---|---|---|---|
| Answer every call | People in staffed hours; the rest goes to voicemail | Recorded menus the caller has to work through | First ring, 24/7: in 40 languages; the caller just talks |
| Answer the chat, the e-mail and the web forms | The phone, as a rule | The phone only | Every channel: the same AI on the website chat, the inbox and every form |
| Book the appointment | A message; your team calls back to book | The caller is routed to someone who books | Booked in the conversation: into the free times of your calendar, confirmed and reminded |
| Quote, take the order, follow up | Outside the service | Outside the menu | AI departments act: quotes from your own prices, orders, and follow-up until a yes |
| Answer from your own knowledge | A script the operators read | Recorded messages | Grounded answers: from the knowledge you approved; no source, no claim |
| Write down every call | A message slip or an e-mail | Nothing beyond the route taken | Transcript and summary: saved on the customer's record in the AI CRM |
| Set it up and change it | Scripts agreed with the provider | A technician changes the menu | By talking to Lisa: ready in 2 minutes; every change applied on your yes |
| The bill | Per minute or per call, as a rule | Per line or per seat of the phone system | Per company, never per seat: your customers are never counted or charged |
Set-up
An all in one AI platform for small business, ready in 2 minutes
One AI for the phone, the website chat, the inbox and the forms, with the CRM behind them. There is no implementation project and nothing to install.
1
Give Lisa your website
She reads it and builds your Front Office from it, ready in 2 minutes.
2
Choose the modules you need
Start with one, such as AI Phone or AI Webchat, and add more anytime by asking Lisa.
3
Check it, then say yes
Lisa shows every setting before and after. Nothing changes until you say yes.
4
Try it free for 7 days
On your own business, with no credit card. Per company, never per seat.
You talk. Lisa sets it up. Give her your website: your Front Office is ready in 2 minutes.
AI receptionist features for your industry
The same features, written for your trade and for the job you need done: pick yours and see the Front Office in your customers' words, with the use cases of your business.
By industryAuto DealersAutomotive OEMsTelecom & Internet ProvidersConstructionHome ServicesProperty ManagementReal EstateConsumer BrandsDistributorsHigher EducationK-12 SchoolsTraining CentersOil, Gas & Energy ServicesUtilitiesBanks & Credit UnionsInsurance AgenciesInsurance CarriersMortgage & LendingWealth ManagementHealth PayersHealthcareHome & Senior CareMedTechPharma & BiotechAgricultureManufacturingMedia CompaniesSports & Live EventsAssociationsChurchesNonprofitsAccounting & Tax FirmsConsulting FirmsLaw FirmsMarketing AgenciesStaffing & RecruitingAerospace & AviationDefense ContractorsGovernment AgenciesHealth & Human ServicesLocal GovernmentPublic SafetyGrocery & Drug StoresRestaurantsRetail StoresE-commerceHardware & ElectronicsSoftware & SaaSHospitalityLogisticsPassenger TransportationTravel AgenciesSmall BusinessEnterprise Groups
By applicationCustomer ServiceAfter-Hours AnsweringTech SupportAppointment SchedulingInbound SalesQuote and Estimate DesksOrder DesksReception and SwitchboardMulti-site GroupsPublic Service LinesMultilingual CustomersRecruiting and AdmissionsReminder CallsCall Centers
Questions & answers
AI receptionist features: frequently asked questions
What are the features of an AI receptionist?
An AI receptionist answers every call on the first ring, understands what the caller needs, answers from your approved knowledge, books appointments, takes messages and hands the call to your team when it matters. The Zanus AI Front Office adds the same AI on the website chat, the e-mail and the web forms, plus quotes, follow-ups, tickets and a CRM that records every conversation: 28 AI modules, one card each on this page.
What does an AI receptionist do?
It answers your business phone like a trained front desk: it greets the caller, answers from the knowledge you approved, books, routes the call and takes messages, around the clock. With AI Phone, AI departments also draft quotes, find orders and follow up, and every call is written onto the customer's record.
What can an AI receptionist do beyond answering calls?
With the Front Office, the same AI answers the website chat by text or with an AI voice, reads and answers the inbox, replies to every web form lead in seconds, books into your calendar, drafts quotes from your own price list, follows up until a yes, and files support tickets and returns. You choose the modules; Lisa sets them up.
How does an AI receptionist work?
An AI receptionist is artificial intelligence that picks up your line, understands natural language, the caller's own words, and finds the answer in the knowledge you approved. Then it acts on it: it books, takes the message, transfers the call or finishes the order or the quote, and writes the call down with a transcript and a summary.
Which features should I look for in an AI receptionist?
Answering on the first ring, 24/7; answers grounded in your own knowledge rather than invented; booking inside the conversation; a clear hand-over to a person; a written record of every call; your existing number; and a set-up you can do yourself. The Front Office covers each of them, and the cards on this page show where.
Can an AI receptionist book appointments?
Yes. With AI Booking the AI offers only the free times of your calendar, on the phone, in the chat, from web forms and on your booking page, then sends the confirmation and the reminders, and offers a new time to a guest who missed the visit.
Can the AI transfer a call to a real person?
Yes. Each department can be AI first, operator first or AI only. For a person, the AI announces the caller and the reason and your colleague accepts the call; if nobody is free, the AI takes the caller back instead of losing the call.
Can I keep my existing phone number?
Yes. Forward your current line to your Front Office number and the AI starts answering at once, with no porting needed. You can also have the number moved in later, or take a new local number in your area.
Which languages does the AI speak?
40 languages, on the phone, in the website chat and by e-mail. The AI answers in the customer's language, and the opening lines you write once in yours are shown and spoken in the visitor's.
What happens when the AI does not know the answer?
It does not guess. A question your knowledge does not cover goes to your team and is counted as a gap to fill, and on support tickets, below the confidence score you set, a person decides. Every answer comes from your approved sources.
How long does it take to set up?
About 2 minutes. Give Lisa your website and she builds your Front Office from it; then tell her any change in your own words, by voice or typed. She shows each setting before and after and applies it only on your yes.
How much does an AI receptionist cost?
The Front Office is priced per company, never per seat, so your whole team shares one subscription and your customers are never counted or charged. The plans are on the pricing page, and the free trial runs 7 days on your own business, with no credit card.
Is an AI receptionist worth it for a small business?
For a small business that misses calls while busy, closed or with a customer, usually yes: each missed call can be a customer who calls someone else. The AI answers all of them, and the free trial ends with a report of every call, so you judge on your own numbers.
Is AI replacing receptionists?
Not here. The AI takes the routine tasks: the first answer, the booking, the message and the follow-up, for every call and every chat. Your team gets the customer interactions that need a person, announced with the caller's name and the reason, which is good for customer satisfaction too.
