ZANUS FRONT OFFICE FOR RESTAURANTS
Next-generation AI for Restaurants & Food Service. Try it free on your own restaurant. No credit card.
Every call answered during service. Every table booked. Your host stand, finally off the phone. ZANUS AI Front Office for Restaurants is the AI host, order taker and events desk for independent restaurants, restaurant groups, cafés, caterers, QSR franchisees and ghost kitchens. It answers guests on phone, website chat, email and web forms while your floor is slammed — hours, holiday closures, parking, patio, menu and allergen notes as you publish them — books tables and large parties within your rules, captures takeout and catering orders complete, sends private-event and catering proposals from your published menus and fee schedule, and follows up until the organizer decides. Complaints, food-safety concerns and severe-allergy callers go to your manager on duty; the routine stops landing on the host. Grounded only in the information your restaurant approves: no source, no claim.
Try it free 7 days on your own business · no credit card · per company, never per seat
REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.
Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet
The real Front Office dashboard: today’s numbers, what needs a person, every menu on the left. In the trial it is yours, with your company in it.
FREE TRIAL · 7 DAYS · NO CREDIT CARD
Give us your website. Ten minutes later, your company answers the phone.
“Give us your website. Ten minutes later Zanus has built a private 7-day sandbox around your company: your knowledge, a phone line that answers as you, your website with Lisa on it, your dashboard with your data. Not old software with an AI button — the AI is the software.”
“No card. No setup fee. Per company, never per seat. You decide after you hear it answer as your company.” One trial per company: a working business website and an e-mail on its domain.
- 1Your website. Lisa reads it and proposes your departments and people; she asks only what the site does not say.
- 2Your sandbox, in ten minutes. A phone line in your area code that answers as you and transfers to your real phones, your website with Lisa on it, your dashboard with your data.
- 3Seven days on your business. Day 1 the first call; day 3 a mail “what your callers asked”; day 7 a report.
- 4Keep it or walk away. Buy any solution on any day and the sandbox becomes the account — same number, same knowledge, nothing redone. Walk away and nothing is charged.
How you start
Three steps, in the order you like. Most people skip straight to the second.
Two minutes. The AI presents the Front Office and answers your questions live — the demo is the product.
Your website, your phone line, your dashboard. No card, nothing to install. Start free
Any solution, on any day of the trial — the sandbox becomes your account. Per company, never per seat. See pricing →
Prefer to own your AI on your own premises? See AI Servers — a separate product. The Front Office above needs no server.
One AI Front Office. Every job your host stand and events desk do today.
The same 31 menus, read through an owner’s eyes. Each function below is a page of its own, in your vocabulary — enable what your plan includes, add more when you open the next location. No IT project. Comparing options? See the comparison →
Every morning: last night’s calls, covers booked, takeout orders taken, event inquiries received — and which guests and organizers need a call back before service.
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AI PhoneAnswers every call while the floor is slammed, in your voices, 24/7 — books the table, takes the takeout order, captures the event inquiry, calls hang-ups back, transfers complaints to the manager.
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AI Chat & VoiceWebsite chat and voice that answers “do you have a patio”, “is it gluten-free” and “are you open Monday” from your published menu — and books the table in the conversation.
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AI AvatarA lifelike face that greets guests on your site, walks them through the menu and the private room, and takes the reservation — in the guest’s language.
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Menu & Room WalkthroughsInteractive walkthroughs: the tasting menu, the private-dining room, the catering packages — narrated by AI, questions answered from your published information, any hour.
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Inquiries & FormsReservation requests, large-party and private-event inquiries, catering forms answered in minutes — from form to proposal to booked date, the organizer never left waiting.
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Guest RecordsThe guest record the AI writes: every call, chat, reservation, order and event inquiry in one timeline — the regular, the birthday, the allergy noted once and kept.
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AI E-mailEvent and catering inquiries, reservation changes and hours questions answered from your approved information; complaints and anything sensitive routed to the manager with a draft ready.
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Event & Catering QuotesPrivate-event and catering proposals from your published menus and fee schedule — per-head packages, room minimums, deposits — sent as a clean document, accepted with one click.
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Regulars & Follow-upReservation confirmations and reminders, the waitlist worked when a table frees up, regulars invited back, lapsed house accounts contacted, review requests after a good night — stopped when a person should call.
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ReservationsTables and large parties booked within your rules — party size, turn times, patio, private room, blackout dates — confirmed, reminded, calendars synced.
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Front-of-House TrainingHosts, servers and phone-shift staff trained on your menu, allergen protocol and scripts — new hires productive in days; a team assistant on the floor.
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Requests & ComplaintsComplaints, order issues, lost items, gift-card questions and food-safety concerns filed as tracked requests and routed to the manager on duty — nights and weekends included.
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Covers ForecastCovers, takeout volume and event demand forecast from real reservations and conversations — no-show risk per booking, with the WHY.
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House AccountsOffices with standing catering orders, event planners, hotels that refer, suppliers — mapped as house accounts, with the standing Tuesday order that skipped two weeks flagged.
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Add AI to what you haveKeep the reservation, online-ordering and POS systems you already run — the AI works the front office and writes it back.
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ProtectionDaily caps on every AI resource: a script hammering your reservation widget costs a capped, known amount — guests see courtesy.
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What happens to every inquiry — in your restaurant
A call at 7:15 PM on Friday, a chat on the website, an email from an office manager, a catering form — a guest, a regular, an event planner, a tourist. During service or after close, in any of 40 languages.
Hours, holiday closures, parking, patio, dress code, kids, dogs, what is on the menu tonight, which dishes carry which allergens — from your published information only. No source, no claim.
Table for two or party of twenty, takeout or catering, a complaint or a supplier — which location, how urgent, which person — host, events manager, manager on duty, buyer — your routing rules applied in the conversation.
Book the table or the private room, capture the takeout order with a pickup time, send the event proposal from your menus, file the complaint for the manager, transfer the severe-allergy caller with the context whispered in, call back the hang-up.
The confirmation and the reminder that cut no-shows, the freed table offered to the waitlist, the proposal left unanswered, the deposit due, the standing catering order that stopped, the review request after a good night — on schedule, until done.
Every touch on the guest’s or the account’s record. Every morning a briefing for the owner or the director of operations: what was handled overnight at every location, who needs a person before service.
AI-driven end to end. A person wherever your rules require it. Anything about a severe allergy, a food-safety concern, a complaint, a comp or a custom menu waits for your manager or chef; the routine, the AI handles and reports.
One knowledge base feeds every channel
Websites, uploads, pages and articles, Q&A, battle cards, images and videos — you approve it once, and phone, chat, email, demos and quotes all answer from the same verified source. No source, no claim.
40 languages, one bill, a help drawer over every screen
Languages and website translation, billing with plans, top-ups and alerts, onboarding, users & security, and the help drawer that answers from the platform manual — the plumbing that comes with it.
Private by architecture
Your Front Office runs in a private Cloudflare environment dedicated to your company — your own data-processing container, not a shared pool. Your knowledge stays yours: it never trains global models like GPT or Grok, and it is never shared.
- Private data-processing environment per company
- Grounded only in your knowledge
- Claim guard: no source, no claim
- Private environment option: an isolated environment with enterprise-grade security certifications, on request
Auto-Call — the AI calls your guests
Not only answering. From an automated event (a due date, a ready order, tomorrow’s appointment), a scheduled funnel or a list, the AI calls your registered contacts and announces your message — or talks as an agent: answers the question, moves the appointment, confirms, collects the missing detail. Call window, attempts, voicemail policy and consent rules are yours; every call is transcribed.
- “Hi Alicia, this is Trattoria Sole confirming your table for eight tonight at 7:30; please let us know of any allergies.”
- “Hi Tom, this is Trattoria Sole: your catering order for Friday is ready to confirm. Shall we keep the 40 portions, and pickup or delivery?”
Scheduled Auto-Call comes inside a solution — see pricing; calling back the hang-ups is part of AI Phone. How it works, in the Phone chapter ›
The same Front Office, by job
The jobs a restaurant names most often — each explained in full: what falls through the cracks today, a day with the AI on the job, every function seen from that job.
Questions, answered
What does the AI say about allergens and dietary questions?
Only what your restaurant publishes — the allergen notes on your menu, the dishes you mark vegan or gluten-free, the kitchen statements you approve. It never infers an ingredient and never says a dish “should be fine”. A guest who mentions a severe allergy is transferred to your manager or chef, or told in your approved words to inform the server on arrival, and the allergy is written on the reservation or order. Food-safety concerns and complaints go to the manager on duty with the transcript. No source, no claim.
What happens to guest information?
Your Front Office runs on a private data-processing environment dedicated to your restaurant or group; guest information never trains public models and is never shared. Groups whose compliance requires an isolated environment with specific certifications ask for a private environment — available on request.
Does it replace our reservation, online-ordering or POS system?
No. It sits in front of them: the AI answers, books, captures the order and follows up, then writes the result back through Connectors — native calendar sync, webhooks and API. Your book stays your book, the kitchen keeps its tickets; the phone stops ringing at the host stand.
Try it free on your own restaurant. 7 days. No credit card.
Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.
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