Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Call Desk for Restaurants. A browser phone and callback list for the catering desk.

AI Call Desk gives the catering coordinator and phone-shift staff a phone in the browser that calls from the restaurant's number, and a queue the Front Office prepares: which planners to call back, why, and from which inquiry. Each call is transcribed onto the account's record as it happens, and two dictated lines afterward schedule the next step.

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7 days free · per company, never per seat · nothing to install

Zanus AI · AI Call Desk · The work queue on the operators' desk

AI Call Desk — The work queue on the operators' desk, real Zanus AI screen

You talk. Lisa sets it up.

You“Give the catering coordinator a browser phone and the queue of event callbacks.”

Lisa“Done: the catering coordinator has a browser phone on the restaurant's number and a queue of event callbacks with each inquiry attached. Add the events manager?”

Any setting, in any module · applied only on your yes

How Restaurants use it

Before service the events manager works through five callbacks from last night's private-room inquiries, each with the conversation attached.

A group's central reservations team returns calls for four locations from browsers in the office, each from the restaurant's number.

After calling an office about Friday's headcount, the coordinator dictates two lines and a confirmation follow-up is scheduled.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

Work queue: who to call, why, from which conversation, prepared by Front Office
Phone in the browser, calling from your company number
The call transcribed into the customer's story as it happens
Two dictated lines after the call → the next step proposed and scheduled
AI Assist on calls available on top: live suggestions from your knowledge while your person talks

Add it to AI Phone or get it inside a solution · See pricing › · Per company, never per seat.

Everything AI Call Desk does, for every business ›

Works withAI Phone AI CRM AI Assist on calls AI Quoting AI Booking AI Follow-up

Questions & answers

AI Call Desk for Restaurants: questions & answers

Can our events manager call planners back from a laptop?

Yes. AI Call Desk puts a phone in the browser that calls from the restaurant's number, so the events manager never uses a personal mobile. The call is transcribed onto the planner's record.

What lands in the catering callback queue?

Every guest or planner the AI could not fully serve or who asked for a person: a custom menu request, a buyout question, a complaint the manager wants to handle by phone. Each entry explains why and links the conversation.

Can a restaurant group run one phone desk for several locations?

Yes. Staff at a central desk call from the restaurant's number for any location, with the guest's record and the location's menu and rules in front of them.

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