Front Office AI

ZANUS FRONT OFFICE — BY APPLICATION

What does it do for me? Pick the job.

Some buyers think in industries; most think in jobs: “I need the phones covered after hours”, “I need customer service that does not guess”, “I need every lead followed up”, “I need the AI to call my customers”, “I want my operators on the phone, with the AI helping them”. Pick the job and the whole Front Office is explained from that angle — every function, what it recovers — in the words of that job. Same Front Office, 14 jobs.

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Try it free 7 days on your own business · no credit card · per company, never per seat

REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.

Customer Service Desk

Every channel answered from approved knowledge, cases filed and routed, status updates sent, the team briefed each morning.

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After-Hours & Overflow Answering

Nights, weekends, lunch rush and the days two people are sick: every call answered, booked or routed — and the hang-ups called back.

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Tech Support & Help Desk

Tier-1 answered from your manuals and knowledge base, tickets opened complete, RMAs filed, escalations with the log attached.

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Appointment & Booking Desk

Appointments, visits, viewings, test drives, tables and consultations booked into the right calendar — by phone, chat or email, with confirmations and changes handled.

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Inbound Sales Desk & Lead Follow-up

Web forms, chats, calls and emails from prospects answered in minutes, qualified, booked — then followed up on a sequence until they say yes or no.

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Quote & Estimate Desk

Quote requests captured complete, priced from your real price list, sent with a payable link, and followed up until accepted or declined.

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Order Desk, Returns & RMA

“Where is my order”, returns, exchanges and warranty claims handled on every channel from your real order data and policies — nights, weekends, peak season.

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Reception & Switchboard

The main number, the info@ inbox and the visitor desk run by AI: callers routed to the right department by what they say, meetings booked, every inquiry recorded.

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Multi-site & Multi-department Front Office

Branches, stores, clinics, franchises or divisions on one Front Office: every location answered in its language and hours, every inquiry tracked to the team that owns it.

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Public Service Line

Residents, members, students, parents or constituents answered from approved information in 40 languages, requests filed to the right office, appointments booked — and the sensitive cases handed to a person.

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Multilingual Front Office

Phone, chat, avatar and email answered in 40 languages from one knowledge base — for tourists, international customers and the community you serve.

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Candidate & Applicant Desk

Candidate and applicant inquiries answered from your approved information, interviews and visits booked, application follow-ups chased — recruiting, admissions, enrollment.

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Auto-Call & Reminder Calls

The AI calls your contacts: a reminder, an announcement, a confirmation — or a real conversation that books, confirms or collects. Triggered by an event, a scheduled funnel or a list, on your rules.

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Call Center with AI Assist

Your operators take and make the calls on headsets; the AI listens and shows them what to say — grounded answers with the source — while outbound to-do lists and the inbound queue run from one panel.

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Looking for your sector instead? Front Office for your industry ›

Try it free on your own business. 7 days. No credit card.

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Give it your website; ten minutes later your company answers the phone — how the trial works.