Front Office AI · Reception

ZANUS FRONT OFFICE — THE FRONT DESK OF THE WHOLE COMPANY

Next-generation AI for your organization. Try it free on your own organization. No credit card.

A main line that understands what the caller wants — and gets them there. ZANUS AI Front Office for Reception & Switchboard is the AI receptionist of the whole organization — a manufacturer’s headquarters, a university, a bank, a government office. It answers the main number, the general inbox and the corporate website in plain words instead of a phone tree: hours, addresses, who does what, how to apply. It answers what it can and routes the rest to the right department or person with a summary; it books meetings and visits, files the request a department did not pick up, and records every contact — one front desk for every location and language. Emergencies and sensitive callers go to a person, by your rules. Grounded only in the information your organization approves: no source, no claim.

Start free

Try it free 7 days on your own business · no credit card · per company, never per seat

REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.

Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

Front Office Dashboard — the home screen

The real Front Office dashboard: today’s numbers, what needs a person, every menu on the left. In the trial it is yours, with your company in it.

FREE TRIAL · 7 DAYS · NO CREDIT CARD

Give us your website. Ten minutes later, your company answers the phone.

“Give us your website. Ten minutes later Zanus has built a private 7-day sandbox around your company: your knowledge, a phone line that answers as you, your website with Lisa on it, your dashboard with your data. Not old software with an AI button — the AI is the software.”

“No card. No setup fee. Per company, never per seat. You decide after you hear it answer as your company.” One trial per company: a working business website and an e-mail on its domain.

  1. 1
    Your website. Lisa reads it and proposes your departments and people; she asks only what the site does not say.
  2. 2
    Your sandbox, in ten minutes. A phone line in your area code that answers as you and transfers to your real phones, your website with Lisa on it, your dashboard with your data.
  3. 3
    Seven days on your business. Day 1 the first call; day 3 a mail “what your callers asked”; day 7 a report.
  4. 4
    Keep it or walk away. Buy any solution on any day and the sandbox becomes the account — same number, same knowledge, nothing redone. Walk away and nothing is charged.

How you start

Three steps, in the order you like. Most people skip straight to the second.

Watch the demo

Two minutes. The AI presents the Front Office and answers your questions live — the demo is the product.

Start free — 7 days on your business

Your website, your phone line, your dashboard. No card, nothing to install. Start free

Buy what you need

Any solution, on any day of the trial — the sandbox becomes your account. Per company, never per seat. See pricing →

Prefer to own your AI on your own premises? See AI Servers — a separate product. The Front Office above needs no server.

One AI Front Office. Every job your reception and switchboard do today.

The same 31 menus, read through the eyes of the person who runs the main number. Each function below is a page of its own, in the words of this job — enable what your plan includes, add more when the organization grows. No IT project. Comparing options? See the comparison →

Switchboard Briefing

Every morning: what came in on the main number, the inbox and the site, where each contact went, which department did not pick up — and the callers who need a person today.

Learn more →

Main Line & Routing

The main number answered from the first ring, 24/7: the request understood in plain words, general questions answered, the rest transferred to the right department with a summary.

Learn more →

Website Front Desk

The corporate website’s front desk: “who handles press”, “how do I apply”, “where do I send an invoice” answered, routed or booked in the conversation.

Learn more →

Virtual Receptionist

A lifelike virtual receptionist that greets visitors on your site face to face, in their language, and hands them to a person with one tap.

Learn more →

Explainers & Tours

The visitor orientation, the “how to work with us” walkthrough, the how-to-apply explainer — narrated by AI, interrupted with questions, delivered minutes after the request.

Learn more →

Contact-Us Forms

The contact-us form routed like a call: acknowledged in minutes, classified, sent to the right department with a summary, the sender kept informed.

Learn more →

Caller Records

Every caller on a record the AI writes: who they are, which organization, what they asked, where they were routed, whether the department picked up.

Learn more →

The General Inbox

The general inbox read, answered from your approved information and routed with the thread summarized — press, legal and complaints waiting for a person.

Learn more →

Rates & Documents

The “send me your rates” caller handed a clean document from your approved schedule — tariffs, fee tables, rate cards — anything custom routed to the department.

Learn more →

Notices & Follow-up

Meeting confirmations, visitor instructions, “your request was forwarded to” notices and holiday-hours announcements — on schedule, stopped when a person should call.

Learn more →

Meetings & Visits

Meetings and visitor appointments booked in the conversation into the host’s calendar, per location and time zone — the host briefed, the visitor instructed.

Learn more →

Reception Training

New receptionists and switchboard operators trained on your directory, routing rules and emergency procedures — and a staff-only assistant that answers “who handles this?”.

Learn more →

Unanswered Requests

The request the department never picked up, filed as a case with everything the caller said, routed, chased until closed, the caller kept informed.

Learn more →

Volumes per Department

Call and message volumes per department, per site, per language and per hour — where transfers fail and which questions your approved information does not yet answer.

Learn more →

Suppliers & Partners

Suppliers, partners, agencies and accounts recognized as organizations: the caller from a known supplier goes to the person who owns the relationship.

Learn more →

Add AI to what you have

Your phone numbers, directory, calendars and systems of record stay; the AI answers and routes, and writes every contact back through calendar sync, webhooks and API.

Learn more →

Protection

Cold callers and spam kept off your people’s desks: pitches taken as messages by your rules, scripts hammering the contact form capped, a call in progress never cut.

Learn more →

What happens to every inquiry — in your organization

AnswersBooksServesSellsFollows upSupportsReports
Contact

Someone calls the main number, writes to the general inbox or chats on the corporate site — a supplier chasing an invoice, a parent, a journalist, a citizen, a visitor arriving tomorrow. Any hour, any of 40 languages.

Answer

General questions answered by the AI itself: hours and closures, addresses and parking, who does what, how to apply, where to send a document — from your approved information only. No source, no claim.

Understand

The request in the caller’s own words — not a menu number — matched to your departments, people, sites and rules: which office, which person, how urgent, which language. Emergencies and sensitive matters flagged for a person.

Act

Transfer to the right department or person with a summary whispered in, book the meeting or the visit, take the message for the pool, send the approved document, call back the hang-up.

Follow up

The meeting confirmed and the visitor instructed; if the department did not pick up, the request is filed, the department notified and the caller told what happens next — until it is closed.

Record & report

Every contact logged with its destination and outcome. Every morning a briefing: volumes per department, where transfers failed, who needs a person today.

AI-driven end to end. A person wherever your rules require it. Emergencies, press, legal notices, complaints and anything outside your approved information wait for your people; the routine, the AI answers, routes and reports.

One knowledge base feeds every channel

Websites, uploads, pages and articles, Q&A, battle cards, images and videos — you approve it once, and phone, chat, email, demos and quotes all answer from the same verified source. No source, no claim.

Knowledge — the verified knowledge base and website sync
The verified knowledge the AI answers from: documents, the website synced page by page, facts and corrections — never model memory.

40 languages, one bill, a help drawer over every screen

Languages and website translation, billing with plans, top-ups and alerts, onboarding, users & security, and the help drawer that answers from the platform manual — the plumbing that comes with it.

Languages — 40 languages, one knowledge
The language packs: which of the 40 languages are on, greetings and voices per language.
Start free — see it on your own business7 days · no credit card · nothing to install. Give it your website and it is yours to test.

Private by architecture

Your Front Office runs in a private Cloudflare environment dedicated to your company — your own data-processing container, not a shared pool. Your knowledge stays yours: it never trains global models like GPT or Grok, and it is never shared.

  • Private data-processing environment per company
  • Grounded only in your knowledge
  • Claim guard: no source, no claim
  • Private environment option: an isolated environment with enterprise-grade security certifications, on request
Front Office settings — users, roles and security
Software your team operates — or an AI Front Office that does the work? This capability is part of one integrated Front Office: enable it when you need it, and the AI runs it with the rest.
Auto-Call — outbound AI calls on your rules

Auto-Call — the AI calls your callers

Not only answering. From an automated event (a due date, a ready order, tomorrow’s appointment), a scheduled funnel or a list, the AI calls your registered contacts and announces your message — or talks as an agent: answers the question, moves the appointment, confirms, collects the missing detail. Call window, attempts, voicemail policy and consent rules are yours; every call is transcribed.

  • “Hi Mr. Alvarez, this is Vantage Corp: your visitor badge for Tuesday is ready; please bring photo ID to the front desk.”
  • “Hi Ms. Chen, this is Vantage Corp calling to confirm your meeting with Procurement on Thursday at 2. Does that time still work?”

Scheduled Auto-Call comes inside a solution — see pricing; calling back the hang-ups is part of AI Phone. How it works, in the Phone chapter ›

The same job, in the words of your industry

Businesses that name this job most often — each with its own complete Front Office set, written in its vocabulary.

All 53 industries ›

Questions, answered

What happens with an emergency, a journalist or a legal notice?

Your rules decide, and the AI follows them every time: an emergency or a distressed caller is transferred at once to the person or line you designate, or read your approved safety instructions word for word; a journalist is taken as a message for communications or transferred, never answered on the organization’s behalf; a legal or regulatory notice is filed and routed to legal with the thread attached. The AI answers only from the information you approve — no source, no claim.

Where do call recordings, transcripts and caller records live?

On a private data-processing environment dedicated to your organization; your information never trains public models and is never shared. Who on your staff sees which transcripts follows your roles and permissions. Banks, insurers, public bodies and contractors whose compliance requires an isolated environment with specific certifications ask for a private environment — available on request.

Does it replace our phone system and our staff directory?

No. Your numbers stay; calls route to the AI first, your receptionists first, or any mix by hour, site and line. Your directory, calendars and systems of record stay where they are: the AI answers, routes and books, then writes every contact back through Connectors — native calendar sync, webhooks and API. The phone tree is what goes away.

Try it free on your own organization. 7 days. No credit card.

Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.

Start free
NEXT❯

Sharing with a colleague? 📄 Get the PDF · ✉️ Email this page ·