AI Front Office for Real Estate. The AI receptionist for real estate offices and teams.
Zanus AI is an AI receptionist for real estate brokerages, agent teams and new-home sales centers that answers sign calls, listing chats, lead e-mails and seller forms day and night. It reads the facts from your listing records, books showings and listing appointments, and hands offers, contracts and financing questions to your agents.
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7 days free · per company, never per seat · nothing to install
Easy setup
Answers & books
Sells
You talk. Lisa sets it up.
You“Offers and contract questions go to the listing agent; everything else gets a showing or a message.”
Lisa“Before: offers went to the front desk. After: offer and contract callers reach the listing agent, the rest are booked or leave a message. Apply?”
Any setting, in any module · applied only on your yes
Start with the one thing you need. Add more anytime by asking Lisa.
The whole Front Office › · All industries ›
Who reaches you
Who the AI answers for Real Estate
- Buyers calling from a yard sign or a listing page
- Sellers asking what it takes to list with your office
- Renters asking when a home is free and how to apply
- Cooperating agents asking for showing times and access
- Home buyers asking a sales center about lots and models
- Lenders, inspectors and title offices chasing dates
The AI front office
What an AI receptionist for real estate does all day
One AI answers the phone, the website chat, the inbox and the forms of a brokerage, from the same listing records.
Sign calls answered on the first ring
The buyer parked outside the house reaches an AI that knows the listing: price as listed, bedrooms, taxes, fees and the open-house hours, then books a showing before driving away.
Appointment scheduling on the right calendar
The AI can schedule showings, listing appointments and model-home visits in the free time of the agent who covers that listing, with the confirmation and the reminder sent to the client.
Listing chats that turn into appointments
A visitor reading a listing page at midnight asks about parking, pets or the HOA, gets the approved facts in the chat and leaves with a showing time.
Form and lead e-mails answered in seconds
Inquiries from your website forms and your lead mailboxes get a first reply in the client's language at once, and the agent who owns the lead is told.
Every conversation on the client record
Calls, chats, e-mails and forms land on one record per client: buying or selling, the homes asked about, showings booked and what was promised, with nobody typing notes in the car.
Offers and advice handed to your agents
Price opinions, offers, contract terms, financing and negotiation go to a licensed person on your team, with the conversation attached so the client never repeats it.
A brokerage's week
The moments an AI receptionist for real estate agents covers
Saturday open houses
Agents are hosting and showing; the AI receptionist answers every call on the sign numbers, books the Sunday showings and sends each caller the listing page by text while they are still on the line.
Spring call volume
When the market wakes up, call volume climbs on every sign line at once; each call is answered on the first ring, so no buyer waits on hold while your agents are out with clients.
A buyer in another time zone
A relocating buyer calls during their lunch, your evening; the AI books the showings for their visit weekend and puts the callback on the agent's list at a sensible hour on the buyer's side.
The evening browse
Inquiries climb after dinner when buyers scroll listings on the sofa; each one gets a reply within seconds, with weekend showing windows offered from the agents' free time.
Listing appointment requests
A seller asking what it takes to list is booked with the agent who works that neighborhood, and the agent arrives with the summary of what the seller said on the call.
Closing week
Lenders, inspectors and title offices call for dates and access; the AI takes each message for the transaction coordinator and never confirms wire details to anyone.
Real screens
Inside the AI front office for real estate brokerages
Real Zanus AI screens, each framed with the job it does for a brokerage.
Compare
AI receptionist for real estate or a human answering service?
| What the office needs | Voicemail on the agent's mobile | A human answering service | Zanus AI |
|---|---|---|---|
| A sign call during a showing | Rings out; the buyer calls the next sign | A person takes a name and a number | Answered on the first ring: with the listing facts and a showing booked |
| A listing inquiry at 11 PM | Waits until morning | Rarely part of the service | A reply in seconds: in the client's language, with showing windows |
| A seller asking about listing | A callback when the agent is free | A message passed on | A listing appointment booked: with the agent who covers the area |
| The record afterwards | Whatever the agent remembers | A message slip or an e-mail | One client record: with the transcript, the summary and the next step |
| Callers in other languages | The agent's own languages | Whoever is on shift | The caller's language: on the phone, in the chat and by e-mail |
What goes to a person
Guardrails a brokerage sets once
No price opinions
The AI reads the list price an agent entered and nothing more: no estimate, no comparable sales, no hint of what a seller should accept.
The same questions for every client
Qualifying questions are the same for everyone, and neighborhood questions get only the facts your brokerage approved, followed by an offer to connect an agent.
Offers and contracts to agents
A buyer ready to offer, a question on a contract clause or a worry about financing is handed to a licensed person with the whole conversation.
Wire questions to the coordinator
Wiring instructions are never confirmed by the AI; callers hear your approved fraud warning and reach the transaction coordinator instead.
Set-up
Set up the AI receptionist for real estate in 2 minutes
Give Lisa your website
Lisa reads your brokerage site and listing pages, then asks which listings each agent covers, your office hours and the languages spoken on your team.
Forward your lines
Forward the office line and the sign numbers you already use to the Front Office; calls are answered from that moment, with no porting and no new phones.
Say what goes to a person
Tell Lisa that offers, contracts, financing and wire questions go to people; she shows the rule before and after and applies it on your yes.
Run the free trial
Seven days on your own sign calls, listing chats and leads, with no credit card, then read every conversation it handled before you decide.
Questions & answers
Frequently asked questions about an AI receptionist for real estate
What is an AI receptionist for real estate?
An AI receptionist for real estate answers the calls, chats, e-mails and forms a brokerage receives, in the client's language, from the listing records and rules you approved. Zanus AI books showings and listing appointments, takes messages for the right agent and writes every conversation onto the client's record, so nothing waits for an agent to finish a showing.
How does a real estate answering service work with AI?
An AI answering service for real estate works like this: the office line and each sign number forward to your Front Office, and every caller is answered on the first ring. During the call the AI asks which home the caller means, reads that listing record and books the showing or takes a message; call summaries then land on the client's record.
Is an AI receptionist a good idea for real estate agents?
For solo agents and growing teams, yes. Missed calls happen during showings, on the road, at the closing table and at night, and it works as an AI receptionist for real estate after-hours calls too, answering while the buyer is still interested. It does the routine part, the facts, the showing and the message, and every offer, price talk and negotiation still reaches a licensed person in your real estate business.
How is an AI receptionist different from answering services or a virtual receptionist?
Answering services and a virtual receptionist put a person on shift to take a name and a number. AI receptionists answer at once at any hour, read the listing facts, book appointments in the agent's free time and write a summary of each call on the client record. Call handling follows the rules your office set, and delicate calls still reach an agent.
Can the AI receptionist qualify buyers and sellers?
Yes. Lead qualification uses the questions your office chose and asks them of every caller alike: buying or selling, the budget range, the timeline and whether a home must sell first. The answers sit on the client's record, so the real estate professionals on your team see who is ready before they call back. Investors use it the same way: as an AI receptionist for real estate investors, it asks every seller who calls the questions you chose.
How much does an AI receptionist for real estate cost?
Zanus AI is priced per company, never per seat, so a team of twelve agents shares one subscription. You choose the modules your brokerage needs and add more later; the plans are on the pricing page, and a 7-day free trial runs on your own sign calls with no credit card.
Does the AI tell sellers what their home is worth?
No. A seller who asks for a value is offered a listing appointment with the agent who covers that part of town, and the price opinion comes from that agent after seeing the home. The AI does not quote comparable sales, suggest a list price or guess what a home will sell for.
What does the AI say when a buyer asks about a neighborhood?
It asks every client the same qualifying questions and answers only from facts your brokerage approved, such as distances, listed amenities and the published school district. It never describes who lives in an area, how safe a street is or whether a school is good, and it offers the agent for anything beyond the approved facts.
Can the AI take an offer from a buyer?
No. A buyer ready to write an offer is transferred to the listing agent, who hears the buyer's name and the property before the call connects, or leaves a message with a confirmed callback number. The AI reads only the next-steps text your office wrote about how offers are made with you.
What happens with wire instructions or a closing-day problem?
The AI never confirms or changes wire details. A caller asking about wiring funds hears the warning your brokerage approved and is passed to the transaction coordinator, by transfer or by an urgent message, so money instructions only come from a person the client already knows.
Can the AI answer our office line and our sign numbers?
Yes. Forward the office line and each sign number to your Front Office and the AI answers from that moment, with no porting and no new phones. It asks which home a sign caller is standing in front of and reads that listing's facts as your agent entered them.
Does the AI pretend to be a licensed agent?
No. It introduces itself as the brokerage's AI assistant and says so whenever it is asked. Advice on an offer, a contract term, financing or a negotiation goes to one of your licensed agents with the conversation attached, so the client never has to tell the story twice.
How fast can a brokerage set up the AI receptionist?
In 2 minutes. Lisa reads your website and listing pages, then asks who covers which listings, your office hours and the languages your agents speak. Forward your line and the AI answers the next call; any rule can be changed later by talking to her.
Is there an AI tool for real estate besides answering the phone?
Yes. The same Front Office answers the website chat and the office inbox, replies to form leads, follows up with buyers and sellers, keeps the client and listing records, and gives agents an assistant that answers from the office manual. You add only the modules your brokerage uses.
Award-winning AI
Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.
REAL AI - the whole Front Office is AI, not old software with an AI button.
Awards & trade shows ›
Give Lisa your website.
She sets up your business in 2 minutes.
Other software makes you learn it. Zanus AI learns your business.
Try it free on your own business — no credit card, per company, never per seat.
Ready to buy? See plans & pricing ›
Or call +1 (954) 736-3939 — the AI answers.