Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Knowledge for Real Estate. An AI knowledge base for real estate offices.

AI Knowledge is the AI knowledge base for real estate offices that every channel answers from: your website and listing pages read every day, your office facts, and the rules on what the AI never says, such as an opinion on who lives in a neighborhood. A question it cannot answer is never guessed: Lisa says she will verify, and you answer it once.

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Zanus AI · AI Knowledge · Rules paired
AI knowledge base for real estate: never, always and scripts in one table, clashing rules paired, real Zanus AI screen

Rules paired

What the AI never says, always says, its scripts and answers in one table; two rules that clash are paired so the broker decides which wins.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Add a rule: never estimate what a home will sell for.”

Lisa“Before: no rule on price opinions. After: a NEVER rule on every channel, with its own nightly test. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Real Estate use it

1

A broker dictates a rule: never estimate what a home will sell for; it is tested every night and turns green or red.

2

A new listing page on your site joins the knowledge with its pictures, and a page that left the site is retired.

3

Two rules about showing notice clash, so they are shown side by side and you choose which one wins.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

  • The start: the first questions, answered typed or by talking
  • The company: identity, locations, hours, departments, people, catalog
  • The rules: never, always, scripts, procedures, answers and must-ask
  • The library: catalog, pages, documents, websites, pictures, videos, software
  • Websites: your site read again every day, new pages added
  • Auto-Retraining: every conversation reviewed for gaps and lessons
  • Quality tests: rule tests, approved answers and picture sets every night
  • The company file: export and import everything the AI knows

The rules

Answer rules for real estate AI, tested every night

Never, always, scripts

One table holds what the AI never says, always says, the scripts and the questions to ask first, each with its scope and channels.

Which source wins

Your written answers come first, then company documents, then website pages, the newer of two pages first.

Every language

The same rules hold in each of the 40 languages your buyers and sellers bring to the chat and the phone.

Questions & answers

AI Knowledge for Real Estate: questions & answers

What goes into a real estate office's knowledge base?

Your office identity, locations, hours, departments and people; the rules on what the AI never says and always says; and the library of listing pages, documents, pictures and videos that hold the listing facts the AI answers from.

Does it keep up with new listings on our site?

Yes. With the daily scan, a new page joins with its pictures and videos, a changed page is read again and a page that left the site is retired. Untick any path the AI must not use.

What does the AI say when the answer is not there?

A sentence your knowledge does not support is held back; she says she needs to verify and come back, and the question lands under Q&A and gaps for you to answer once.

Can a rule go live by mistake?

No. In the real estate office knowledge base the assistant proposes and you press APPROVE & DEPLOY; nothing goes live before that click, and each rule carries a test that runs every night.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Real Estate ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.

REAL AI - the whole Front Office is AI, not old software with an AI button.

Awards & trade shows ›
TMCnet Enterprise AI Product of the Year 2026
Visitors meeting Zanus AI live at a 2026 trade show
Hands-on with the Zanus AI demo at a 2026 technology trade show

Give Lisa your website.
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Try it free on your own business — no credit card, per company, never per seat.

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Or call +1 (954) 736-3939 — the AI answers.