Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Phone for Real Estate. A real estate answering service that books showings.

AI Phone is a real estate answering service that picks up your office line and sign numbers on the first ring, day and night, in the caller's language. It reads the facts from your listing records, books the showing with the agent who covers the home, takes messages with the callback number read back, and passes offers and contract questions to an agent.

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7 days free · per company, never per seat · nothing to install

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Zanus AI · AI Phone · Today

Today

The day's calls on the office and sign lines, each with the caller, the agent or AI that handled it and how long it took, newest first.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Offers and contract questions go to the listing agent; everything else gets a showing or a message.”

Lisa“Before: offers went to the front desk. After: offer and contract callers reach the listing agent, the rest are booked or leave a message. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Real Estate use it

A buyer parked outside a listing at dusk hears the listed price, the HOA fee and the square footage, then books a showing for the next morning.

A cooperating agent asks for Saturday access to your listing and is booked into a free slot after hearing your published showing instructions.

A buyer who wants to write an offer is transferred to the listing agent, who hears the caller's name and the address before the call connects.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

Keep your number: forward your existing line to your Front Office line and the AI answers immediately, no porting needed. Port the number in when you decide; we handle it with the carrier
A local number in your area, or your own number ported in
Answers on the first ring, 24/7, 365; your business hours only decide when people are reachable
Human-like voice: you choose the voice and the persona per function, greeting, sales, support, booking, callbacks
Receptionist style, no phone menu: the caller just talks in any of 40 languages; the AI detects the language on the first sentence and switches the whole call
Departments you define, sales, support, booking, billing, technical…, each with its own policy: AI first, operator first, or AI only; each with its own AI specialist when no human is free
Directory of your operators with per-day working hours, languages, the nicknames callers use, vacations and temp-worker expiry
Transfers announce the caller and the reason; your person accepts before the call is connected; the call is pulled back before a mobile voicemail can swallow it
Language routing: a Spanish-speaking caller reaches your Spanish-speaking operator first
Hold music with spoken updates; when a person is unavailable the AI says the honest line you wrote for that time of day
Takes messages with the callback number read back and confirmed, delivered to that person's own inbox
Books appointments live from your calendar during the call; captures the e-mail letter by letter; saves the lead
Every fact from your approved knowledge, prices only from your catalog; with no source it says so and offers a person
Robocalls and telemarketers get one polite goodbye and stay away from your team
Off hours your way: full AI service, take-a-message only, or voicemail; holidays and special closures with the message you write
Every call transcribed into the customer's record with a summary; call log with transcripts, exportable; the morning briefing reads it for you

Available on its own or inside a solution · See pricing › · Per company, never per seat.

Everything AI Phone does, for every business ›

Works withAI Booking AI Calls Teleprompter AI Calls Transcripts AI Quoting AI Tickets AI Returns & Warranty AI CRM Lisa, your AI assistant

What it does

What a real estate answering service does on every call

24/7 call answering on the first ring

No hold music and no menu to work through: the caller says what they need and the AI answers, whether it is Tuesday noon or Sunday night after the open houses.

Facts from the listing record

Price as listed, bedrooms, baths, taxes, HOA fees and open-house times are read from the listing record your agent keeps, never improvised on the call.

Showings booked on the call

With AI Booking added, appointment scheduling happens on the call: the caller hears only free times on the covering agent's calendar and gets the confirmation before hanging up.

Messages written out for each agent

The callback number is read back digit by digit and the message lands with the agent it is for, even when the caller dictates it just before hanging up.

Transfers announced first

When a caller needs a person, the AI tells the agent who is calling and why before the call connects, on the computer, the phone app or a mobile number.

Every call written down

Each call is saved with its transcript, summary and outcome on the client's record; new callers become leads, so lead capture needs no typing, and a manager can follow a live call in real time.

The calls agents miss

The calls an answering service for real estate agents catches

During a showing

The listing agent is walking a buyer through a kitchen when the sign number rings; the AI handles the next buyer instead of sending them to voicemail.

At the closing table

Phones go quiet for an hour at a closing; calls about other listings are answered, and the ones that matter wait as messages with their summary.

After the evening browse

Call volume peaks after dinner, when buyers phone about homes they saw online; the AI books weekend showings while the office is dark.

A seller ready to talk

An owner asking what listing with your office involves is booked for a listing appointment with the agent who knows that street.

Compare

Real estate phone answering service options compared

Voicemail, a virtual receptionist or AI Phone: what each one does with a sign call, a night call and a call in another language.

What the call needs	The agent's voicemail	A human answering service	AI Phone
The listing facts	Only after a callback	Read from a script, if one exists	From the listing record: price as listed, rooms, fees, open-house times
A showing	Booked later, if the buyer still answers	A message passed to the agent	Booked on the call: in a free slot of the covering agent
Night and weekend calls	Voicemail until Monday	Covered by the shifts you pay for	Answered at any hour: under your after-hours rule
A caller in another language	The agent's own languages	Whoever is on shift	The caller's own language: on the same office number
What stays on record	A voicemail to play back	A message slip	Transcript and summary: on the client's record

Guardrails

What the AI leaves to your licensed agents

Price talk and offers

Estimates, comparable sales, what a seller would accept and the offers themselves are never handled by the AI; the caller reaches the listing agent.

Contracts and financing

Contract clauses, contingencies and loan questions go to a person, with the call summary attached so the agent starts where the caller left off.

Neighborhood questions

Callers get the facts your brokerage approved, such as distances and the published school district, and an offer to speak with an agent for anything more.

Complaints heard to the end

The customer service voice hears a complaint about a showing or an agent to the end, tells the caller what happens next and offers a ticket for the managing broker when it needs follow-up.

Set-up

Your real estate call answering service, ready in 2 minutes

Lisa reads your site

She reads your brokerage pages and listings, then asks which agent covers what, your office hours and the languages your team speaks.

Forward the lines

Point the office line and the sign numbers at your Front Office; calls are answered from that moment, with no porting needed.

Set the hand-offs

Tell Lisa your call handling: which calls go to the listing agent, the agent on duty or a message; she shows the change before and after it applies.

Hear it answer

Call your own sign number, ask about a listing and book a showing, then read the transcript on the client record it created.

Questions & answers

Frequently asked questions about a real estate answering service

What is a real estate answering service?

A real estate answering service picks up a brokerage's calls when agents cannot. AI Phone is an AI answering service on your own number, around the clock: it answers from your listing records, books showings and listing appointments, takes messages for the right agent and writes every call onto the client's record.

How do real estate agents use an answering service?

Solo agents and large teams use it mostly for the phone calls that arrive while they are showing, driving or at a closing: sign calls, buyers asking if a home is still available, sellers asking about listing. AI Phone answers those on the first ring, books the next step and sends each agent only the calls and messages meant for them.

Is a real estate answering service worth it?

One missed sign call can be a buyer who dials the next sign on the street. With AI Phone you never miss a sign call to voicemail: it answers 24/7, weekends and holidays included, and is priced per company, never per seat, so a new agent joining the team adds no fee of its own.

How does an AI receptionist compare with virtual receptionists?

Virtual receptionists and traditional answering services are people on shifts who take a name and a number. An AI receptionist answers at once and at any hour, reads the listing facts, handles appointment booking during the call and saves the transcript on the client's record. AI receptionists still hand offers and contract questions to your agents.

Can it answer a property management line as well?

Yes. Each department becomes an AI voice agent with its own name, voice and pace, so a real estate business with a property management desk can answer tenant calls apart from buyer and seller calls. Repair requests become messages for the property manager, with the callback number read back.

Can the AI answer the numbers on my sign riders?

Yes. Forward each sign-rider number to your Front Office and the AI answers on the first ring, with no porting. It asks which home the caller is standing in front of and reads the facts from that listing's record, the way your agent entered them.

Will callers reach the right agent on my team?

Yes. Your directory lists each agent with their hours and languages, and your rules decide whether a call goes to the listing agent, the agent on duty or a message. On a transfer the AI tells the agent who is calling and why before the call connects. Lenders, inspectors and other real estate professionals follow the same rules.

What happens if the listing agent cannot pick up?

When nobody can be reached, the AI says the line you prepared for that hour and takes a message, reading the callback number back digit by digit. The message lands with that agent, and the call is saved with its transcript and summary on the buyer's record.

Does the answering service work after hours and on weekends?

Yes. Outside office hours you choose full AI service, messages only or voicemail, and on holidays callers hear the message you wrote for that day. On Sunday evenings, after the open houses, the AI books the showings your agents would otherwise return on Monday.

Can an answering service for real estate investors handle seller calls?

Yes. An investor's line gets calls from owners who want to sell; the AI asks your intake questions, such as the address, the timeline and the condition as the owner describes it, and books the call with your acquisitions person. It never makes an offer or names a figure.

Does the AI give price opinions or take offers on the phone?

No. It reads the list price an agent entered and stops there: no estimate, no comparable sales, no offer taken. A caller with a pricing question or an offer to make is transferred to the listing agent or leaves a message for a callback.

Can I keep my office number?

Yes. Your office line simply forwards to the Front Office and the AI answers from the next call. If you later want the number moved in, Zanus AI handles the port with your carrier, or you can take a new local number for a new market.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Real Estate ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.