ZANUS FRONT OFFICE — AI PHONE
Next-generation AI on your phone line. Try it free on your own business. No credit card.
One company number, the AI answers 24/7 — from your own knowledge, in the caller’s language. Reception, sales, support, billing, booking: each department with its own person, name and voice. It books the appointment, prepares the quote, opens the ticket, looks up the order — or transfers to the right person, who hears who is calling and why before accepting. Programmed by talking: it reads your website, asks you only what the site does not say, and opens the line.
Try it free 7 days on your own business · no credit card · per company, never per seat
REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.
Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet
The real Phone menu: every ring on your number — answered, transferred, transcribed, reviewed.
What it does
The AI answers from your company’s own knowledge, in the caller’s language — day, night, weekend, holiday.
Reception can be “Dana”, sales “Lisa”, support “John” — each with its own rules, hours, people and the list of what it may do.
To a person by name or a department. Your colleague hears who is calling and why before accepting; the specialist knows what was already said.
Opens a ticket with a promise that respects your hours, prepares a quote with the list-price recap, schedules a callback, checks stock, looks up an order, recognises a returning customer.
Forward targets are unlimited and free: mobiles, desk lines, extensions behind your existing switchboard. Nobody needs new hardware.
53 market presets: a dentist gets Appointments, a law firm gets Intake, a B2B seller gets Sales, Support and Customer service with the order tools.
Inside AI Phone — the real screens
Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.
Programmed by talking. Nothing changes without your yes.
Lisa reads your website, interviews you by voice or by chat — only about what the site does not say — writes every department, and tests it with exam calls before the line opens. Afterwards you change anything by telling her: “in Sales, add: we close at noon on Fridays in August.” A rule can carry dates: “the Christmas greeting until December 27.”
- Your website is the first interview — you answer only what it does not say
- Exam calls before the line opens; every real call reviewed afterwards
- She proposes improvements; you say yes or no. Nothing changes without your yes
- Keep your existing number and your existing phones
From your mobile, tell Lisa what to do with the caller on hold
A person who took a call on his mobile presses a key and tells Lisa: “transfer him to Mary”, “take a message”, “send him to voicemail.” The colleague receiving the transfer can say yes, no, voicemail, message, or the name of a department. Callers who drop in the menu are logged as call-back leads with number and path taken.
- Your whole team works from the phones they already have
- The administrator holds the first phone: an extension that rings in the browser, with hold, transfer, consult, a voicemail inbox and the AI beside him
- Every further person who wants a phone of his own inside Front Office is an operator — forwarding a call to someone’s mobile never needs one
- Hang-ups called back automatically — see Auto-Call below for scheduled calls
Auto-Call — the AI calls THEM
Not only answering. From an automated event (a due date, a ready order, tomorrow’s appointment), a scheduled funnel or a list you upload, the AI calls your registered contacts and announces your message — or talks as an agent: answers the question, moves the appointment, confirms, collects the missing detail.
- “Hi John, this is the Fort Lauderdale HOA reminding you that your policy is due — please log in and pay to avoid a service interruption.”
- “Hi Brandon, this is the pharmacy: your prescription is ready — would you like to pick it up today or tomorrow?”
- Triggered by automated events, scheduled funnels or lists
- Announce a message, or act as an agent the customer can talk back to
- Call window, attempts, voicemail policy, consent and do-not-call flags — your rules
- Every call transcribed with its outcome; the AI identifies your business at the start
Scheduled Auto-Call comes inside a solution — see pricing. Calling back the hang-ups is part of AI Phone.
When your people are on the call, the AI is in their ear — AI ASSIST
Your operators work with headsets in the phone panel: outbound from to-do lists (yours, or the ones the AI prepares from hang-ups and follow-ups), inbound from the queue. Flip the AI ASSIST toggle and the AI listens to the live conversation and proposes, in real time, what to say — grounded answers in a side panel, each with its knowledge source named. The operator reads and talks — the AI never speaks into the call.
- Outbound from operator to-do lists, inbound from the queue — same panel, same knowledge
- New operators sound experienced on day one; nobody quotes a policy from memory
- Answers appear while the customer is still asking — sources shown
- Same knowledge base as every other channel — one truth
- Switch it on only for the calls where you want it
Available on its own — or inside a solution
Questions, answered
Do I keep my phone number?
Yes. Keep your existing numbers — calls route to the AI first, your team first, or any mix you choose. In the free trial you get a line in your area code that answers as your company and transfers to your real phones.
What happens when the AI does not know?
It answers only from your approved knowledge. When the answer is not there it takes a message, schedules a callback or transfers to a person instead of guessing.
Do we pay per person?
No — per company. Your whole team receives transferred calls on their own mobiles and desk lines at no extra charge; forward targets are unlimited and free. A person who wants a phone of his own inside Front Office (an extension in the browser with hold, transfer, consult and voicemail) is an operator — see pricing.
Which languages?
One knowledge base in 40 languages. The AI answers in the caller’s language and your team reads the transcript in theirs.
How long until the line is live?
Give it your website and ten minutes later you can call your own company. The trial is the setup: buy any solution on any day and the sandbox becomes the account — same number, same knowledge, nothing redone.
Try it free on your own business. 7 days. No credit card.
Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.
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