ZANUS FRONT OFFICE FOR 40 LANGUAGES — PHONE, 40 LANGUAGES
Every call answered in the caller’s language. From the first ring, 24/7.
The AI answers on your menu, in your chosen voices, in the language the caller speaks — detected from the first words, in any of 40. A guest asks about check-in in Italian, a resident about trash pickup in Spanish, a buyer about lead times in German: it books, answers from your approved information, and transfers to your team with the summary whispered in your language. When the phone passes to a relative, the AI switches language with them. Hang-ups are called back in theirs.
Try it free 7 days on your own business · no credit card · per company, never per seat
REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.
Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet
The real Phone menu: every ring on your number — answered, transferred, transcribed, reviewed.
What it does
No “press 2 for Spanish”: the caller starts talking and the AI answers in that language, on your menu, with the same voice and persona.
The daughter takes the phone from her father; the colleague joins the call. The language changes, the conversation continues — same record, same request.
Your team hears the whisper in their own language: who is calling, what they need, what was already answered. The caller keeps speaking theirs.
Inside AI Phone — the real screens
Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.
Programmed by talking. Nothing changes without your yes.
Lisa reads your website, interviews you by voice or by chat — only about what the site does not say — writes every department, and tests it with exam calls before the line opens. Afterwards you change anything by telling her: “in Sales, add: we close at noon on Fridays in August.” A rule can carry dates: “the Christmas greeting until December 27.”
- Your website is the first interview — you answer only what it does not say
- Exam calls before the line opens; every real call reviewed afterwards
- She proposes improvements; you say yes or no. Nothing changes without your yes
- Keep your existing number and your existing phones
From your mobile, tell Lisa what to do with the caller on hold
A person who took a call on his mobile presses a key and tells Lisa: “transfer him to Mary”, “take a message”, “send him to voicemail.” The colleague receiving the transfer can say yes, no, voicemail, message, or the name of a department. Callers who drop in the menu are logged as call-back leads with number and path taken.
- Your whole team works from the phones they already have
- The administrator holds the first phone: an extension that rings in the browser, with hold, transfer, consult, a voicemail inbox and the AI beside him
- Every further person who wants a phone of his own inside Front Office is an operator — forwarding a call to someone’s mobile never needs one
- Hang-ups called back automatically — see Auto-Call below for scheduled calls
Auto-Call — the AI calls THEM
Not only answering. From an automated event (a due date, a ready order, tomorrow’s appointment), a scheduled funnel or a list you upload, the AI calls your registered contacts and announces your message — or talks as an agent: answers the question, moves the appointment, confirms, collects the missing detail.
- “Hola Carlos, le llamamos del Seaside Grand Hotel: su habitación estará lista para el check-in anticipado a partir de la 1 PM.”
- “Hi Marie, this is Lakeview Family Practice calling in your preferred language to confirm your appointment Thursday at 10. Is that still convenient?”
- Triggered by automated events, scheduled funnels or lists
- Announce a message, or act as an agent the customer can talk back to
- Call window, attempts, voicemail policy, consent and do-not-call flags — your rules
- Every call transcribed with its outcome; the AI identifies your business at the start
Scheduled Auto-Call comes inside a solution — see pricing. Calling back the hang-ups is part of AI Phone.
When your people are on the call, the AI is in their ear — AI ASSIST
Your operators work with headsets in the phone panel: outbound from to-do lists (yours, or the ones the AI prepares from hang-ups and follow-ups), inbound from the queue. Flip the AI ASSIST toggle and the AI listens to the live conversation and proposes, in real time, what to say — grounded answers in a side panel, each with its knowledge source named. The operator reads and talks — the AI never speaks into the call.
- Outbound from operator to-do lists, inbound from the queue — same panel, same knowledge
- New operators sound experienced on day one; nobody quotes a policy from memory
- Answers appear while the customer is still asking — sources shown
- Same knowledge base as every other channel — one truth
- Switch it on only for the calls where you want it
Available on its own — or inside a solution
Questions, answered
Do we keep our phone numbers, and must our staff speak the languages?
Your existing numbers stay; calls route to the AI first, your team first, or any mix by hour and line. Your staff do not need the languages: the transfer arrives with a summary in your working language, and the transcript is kept in the original. When a person takes the call, AI ASSIST can propose grounded answers in a side panel — the operator reads and talks.
What about a contract, a dispute or a medical question in another language?
Your rules decide: transfer to a person with the summary in your language, take a message for the right desk, or read your approved wording word for word. The AI never improvises a legal, medical or financial answer in any language — it transfers instead of guessing.
Try it free on your own business. 7 days. No credit card.
Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.
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