AI Webchat for Multilingual Customers. The multilingual chatbot that answers in each visitor's language
AI Webchat is a multilingual chatbot for your website that answers each visitor by text or by voice in their own language, 40 in all, from your pages, files and approved answers only. It opens the page that explains, shows your pictures, books a free slot and turns a conversation into a lead, while every session is counted with its language.
TRY AI WEBCHAT FREENo credit card · Ready in 2 minutesReady to buy? See plans & pricing ›
7 days free · per company, never per seat · nothing to install
Opening lines
Write her opening lines once; she fills in your company, her name and the page, and greets each visitor in their own language.
Easy setupSet up everything just by talking to Lisa AISee how ›You“Greet every visitor formally, in their own language, and offer a demo.”
Lisa“Visitors will now be greeted formally in their own language, with the Book a demo chip under her first reply. Apply?”
You talk. Lisa sets it up. Applied only on your yes.
How Multilingual Customers use it
A student asks in Japanese about application deadlines and reads the dates from your admissions page, answered in Japanese.
A visitor taps her picture and speaks Arabic on a product page; she replies aloud in Arabic and opens the right page.
Sessions filtered by language show Polish visitors asking about delivery, so your team writes a clearer delivery page.
REAL AI - the whole Front Office is AI, not old software with an AI button.
What’s included
- Text and voice in one widget on your site, the visitor types or talks; the AI answers in their language
- Knows the page the visitor is on and answers from your pages, files, prices and rules
- Shows pictures and product screens while it talks; opens the right page of your site and continues there
- Captures the lead with a verified e-mail; books appointments from your live calendar; offers your AI Demo
- Your people take over any chat live in one click, with the context, not a transcript to read
- Instant barge-in: the visitor interrupts and the AI stops; echo and background noise filtered
- Optional AI Avatar: the same assistant with a face that talks
- Every conversation on the customer's record; chat analytics per page and topic; sessions exportable
- Installs with one line on any site, Shopify, WordPress, custom; the widget is yours to brand
Available on its own or inside a solution · See pricing › · Per company, never per seat.
Everything AI Webchat does, for every business ›
Works withAI BookingAI AvatarAI DemoAI QuotingAI TicketsAI Returns & WarrantyAI CRM
In every language
A multilingual AI chatbot for your website
Language barriers stop costing you visitors: people from other countries get the first reply of a good salesperson, in their own language, at any hour.
Text or voice
A visitor types, or taps her picture and talks. She answers in the same language and can be interrupted like a person on a call.
Your answers only
She replies from your pages, documents and approved answers. Without a source she says so and passes the question to your team, never inventing a reply.
The right page opened
When the topic has its own page she opens and introduces it, and a visitor who names several topics gets a short guided tour.
Meaning first
How AI chatbots understand visitors in every language
Scripted bots match keywords one language at a time; AI chatbots read meaning, so one knowledge answers across different languages.
Meaning, not keywords
She uses artificial intelligence and natural language processing to read what a visitor means in their own words, then searches your knowledge by meaning instead of matching set phrases.
No machine translation to keep
Machine translation copies your pages into each language and has to be redone after every change. She answers from your pages as they stand, so new languages need no extra copy.
Written in one language
You write in one language but every visitor reads and hears their own, and an answer you correct today reads corrected in every language at once.
From question to lead
Multilingual customer questions turned into visits and leads
Pictures on request
Asked to see something, she holds up the real picture from your website, over the page on phones and inside her window on larger screens.
Departments that hand over
Lisa opens the chat and passes the visitor to the person for sales, tech support, customer service or booking, each with a name and a voice.
Leads in any language
Your demo form inside the conversation, the Book a demo chip, Talk to a specialist on phones and a parting summary by e-mail for visitors who leave.
Written once
Multilingual chatbot solutions you write only once
Opening lines
Four opening lines, for her card, a typed first message and the voice start on general and product pages, written once and delivered in each visitor's language.
Familiar or formal
For the languages that have the choice, pick the form of address that suits your business needs: formal for a clinic, a bank or a law office, friendlier for a shop.
Keyword buttons
When her reply contains one of your keywords, a button to your page appears under it, written once and translated for visitors of various languages, eight at most.
A timbre per language
Every voice speaks every language. Where one sounds off in a particular language, choose another timbre for that language and keep the rest unchanged.
Visitors from everywhere
Multilingual chatbots at work on real visits
A question before buying
A visitor asks in German whether you ship abroad. She answers from your shipping page in German and opens that page beside the answer.
A visit to book
A family asks in Spanish for a Saturday visit. She offers the free slots, verifies the guest and books it inside the conversation.
Leaving without a word
A visitor reading in French closes the chat early. The parting gift mails the conversation summary with your offer, and the lead reaches your team.
Weigh the options
Chatbot solutions with multilingual support compared
| What you need | A contact form | Live chat with human agents | A scripted chatbot | AI Webchat |
|---|---|---|---|---|
| A question in Spanish at night | Waits for a reply | Waits for opening hours | Only if the script covers it | Answered in Spanish: from your own pages |
| Visitors in different languages | One form language | Only the languages your staff write | One script per language | 40 languages: written once in yours |
| Voice | None | None | Rarely | Text or voice: in every language |
| A booking | A request to process | Entered by hand | A link to a calendar | Booked in the chat: with the guest verified |
| What happened | An inbox | A transcript, if saved | Click counts | Every session with its outcome: filtered by language |
Ready in 2 minutes
Set up your multilingual chatbot in 2 minutes
Lisa reads your site
Lisa reads your pages, names them, finds the pictures she may show and asks how you want visitors greeted.
Paste one line
Paste the script once in your site theme; the status strip reads installed as soon as a visitor opens a page.
Tune the greeting
Tell Lisa the label, the colors, the opening lines and the form of address; she shows before and after and applies on your yes.
Read every session
Run it free for 7 days, then read each session with its language, its channel and its outcome when the week ends.
AI Webchat for Multilingual Customers, trade by trade
By industryTravel AgenciesLaw FirmsHospitalityHealthcareGovernment AgenciesLocal GovernmentRetail StoresE-commerceHealth & Human ServicesSoftware & SaaSAerospace & AviationAgriculture
Questions & answers
Multilingual chatbot: frequently asked questions
What is a multilingual chatbot?
A website chatbot that understands and replies in multiple languages, each visitor in their own instead of only yours. AI Webchat does it in 40 languages, by text or by voice, from your own pages and approved answers, so a visitor gets the same facts whichever language they use.
How does the chatbot choose the visitor's language?
The widget follows the language of the page the visitor is reading, or asks. From then on she writes and speaks in that language, and a visitor who writes formally is answered formally.
Do I have to translate my website first?
No. You write her opening lines once, in your language, and each visitor reads and hears them in theirs. Her answers come from your pages and files as they stand, so the facts match in every language without a translated copy of your site.
Can visitors talk to the chatbot instead of typing?
Yes. Switch on the web voice and a visitor taps her picture to speak in their own language, cutting in whenever they like, as they would with a person. Every voice speaks every language; where one sounds wrong in a given language, you choose another timbre for that language only.
What does a multilingual AI chatbot answer?
Whatever your knowledge holds, in the visitor's words and language: services, hours, how to order, how a product works. A question it cannot ground in your sources is not guessed; it goes to your team and is counted as a gap to fill.
What happens when a visitor asks for a person?
The visitor is not left waiting in the chat: the request lands in your team's mail queue or becomes a ticket, with the whole conversation attached, so someone can answer in the visitor's language.
Can the multilingual chatbot book appointments?
Yes, with AI Booking. She offers the free slots of your book inside the conversation and books the visit, with the guest verified before it enters the book, whatever language the chat is held in.
How do I add it to my website?
Paste one line of code in your site theme, once, and every page gets the widget in your colors and with your label. It works on any website that accepts a script, and the status strip shows when a visitor last opened it.
Can I see which languages my visitors use?
Yes. Live now shows each session in progress with its page, its language and whether it is text or voice, and All sessions filters by language, outcome and channel, with a CSV export for your team.
How much does a multilingual chatbot cost?
AI Webchat is priced per company, never per seat or per agent, and the plans sit on the pricing page with the other Front Office modules. Try it free for 7 days on your own website, with no credit card.
Keep exploring
Where next?
Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Multilingual Customers ›
Easy setup
Answers & books
Sells
Helps your team
Included
Award-winning AI
Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.
REAL AI - the whole Front Office is AI, not old software with an AI button.
Awards & trade shows ›
Give Lisa your website.
She sets up your business in 2 minutes.
Other software makes you learn it. Zanus AI learns your business.
Try it free on your own business — no credit card, per company, never per seat.
Ready to buy? See plans & pricing ›
Or call +1 (954) 736-3939 — the AI answers.