Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Webchat for Healthcare. A chatbot for medical practices that answers and books.

AI Webchat is a chatbot for medical practices that answers patients on your website by text or voice, in their language, from your pages and approved documents only. It books the visit in the conversation, opens the page that explains a preparation, and offers a person or the nurse line when a visitor asks something clinical.

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7 days free · per company, never per seat · nothing to install

Zanus AI · AI Webchat · Answers

Answers

The chat greets the patient by the page they are reading and writes the answer from your website and approved knowledge, never a guess.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“In the chat, answer plan and preparation questions; offer the nurse line for symptoms.”

Lisa“The chat will answer plan and preparation questions from your documents and offer the nurse line when a visitor describes symptoms. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Healthcare use it

At nine in the evening a parent asks whether the pediatric office opens Saturday, then books a morning visit for her daughter.

A patient asks when to stop eating before a scan; the chat answers from your approved preparation sheet and opens its page.

A visitor asks which doctor treats her knee pain; the chat offers your scheduling line instead of picking a specialist for her.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

Text and voice in one widget on your site, the visitor types or talks; the AI answers in their language
Knows the page the visitor is on and answers from your pages, files, prices and rules
Shows pictures and product screens while it talks; opens the right page of your site and continues there
Captures the lead with a verified e-mail; books appointments from your live calendar; offers your AI Demo
Your people take over any chat live in one click, with the context, not a transcript to read
Instant barge-in: the visitor interrupts and the AI stops; echo and background noise filtered
Optional AI Avatar: the same assistant with a face that talks
Every conversation on the customer's record; chat analytics per page and topic; sessions exportable
Installs with one line on any site, Shopify, WordPress, custom; the widget is yours to brand

Available on its own or inside a solution · See pricing › · Per company, never per seat.

Everything AI Webchat does, for every business ›

Works withAI Booking AI Avatar AI Demo AI Quoting AI Tickets AI Returns & Warranty AI CRM

Patient questions

What a chatbot for medical practices answers on your site

Hours, parking, locations

The questions your phone hears all day are answered from your own pages at any hour, with the page that explains it opened beside the answer.

Accepted plans

Read from the list you publish. Whether a plan covers a given patient is a question for billing, and the chat says so plainly.

Preparation and paperwork

What to bring, when to stop eating, which forms to fill in: answered only from the sheets your providers approved.

Booked in the conversation

With AI Booking, the visit goes into a free slot during the chat, and the patient is verified before it enters the book.

Handing over

When the medical practice website chatbot hands over to staff

A clinical question

Symptoms, results and medication questions are not answered in the chat. The visitor is offered the nurse line or a message for the care team.

A person on request

A visitor who asks for a human goes to the mail queue that needs a person, or becomes a ticket, with the whole conversation attached.

Formal address for patients

In languages that offer the choice, the chat addresses patients formally, as a clinic should, in the language of the page or the one they write in.

Questions & answers

AI Webchat for Healthcare: questions & answers

Can a website chatbot tell patients which insurance plans we accept?

Yes, from the accepted-plans list you publish, and it can book the visit when the plan is on it. What a plan covers for a particular patient is a question the chat passes to your billing desk.

Does the healthcare website chatbot give medical advice to visitors?

No. It answers from your pages, your approved documents and the answers your team wrote, and nothing else. A visitor describing symptoms is offered the nurse line or a message for the care team instead of a guess.

Can patients book appointments in the chat?

Yes, with AI Booking. The chat offers the visit types you allow and only free times, verifies the patient and sends the confirmation, so the booking is finished without a phone call.

Which languages does the patient chat for clinic websites speak?

40 languages. Its opening lines are written once in your language and shown and spoken in each visitor's, and the voice speaks every language for patients who would rather talk than type.

How is the website chat for doctors offices and clinics put on our site?

Whoever looks after the practice website adds a single line to the site theme, once, and the chat appears on every page, on phones as well as computers. From then on, the Website chat page reports it installed and shows when a patient last opened it.

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