Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Call Desk for Healthcare. A browser phone and callback queue for the front desk.

AI Call Desk gives your front desk and patient-access staff a phone in the browser, calling from the practice number, and a work queue prepared by the Front Office: hang-ups to call back, referrals to schedule, unconfirmed visits. The receptionist's call is transcribed onto the patient's front-office record while she talks, and two dictated lines afterwards book the follow-up.

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7 days free · per company, never per seat · nothing to install

Zanus AI · AI Call Desk · The work queue on the operators' desk

AI Call Desk — The work queue on the operators' desk, real Zanus AI screen

You talk. Lisa sets it up.

You“Put referrals first in the front-desk queue, then hang-ups, then unconfirmed visits.”

Lisa“Done: the front-desk queue now shows referrals first, then hang-ups, then unconfirmed visits for tomorrow.”

Any setting, in any module · applied only on your yes

How Healthcare use it

After the lunch rush, the receptionist opens the queue and calls back four hang-ups, each with the reason the AI captured.

A referral coordinator works through new referrals in the queue and books each patient from the browser phone.

After talking to a caregiver, the coordinator dictates two lines and a follow-up call is scheduled for Thursday.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

Work queue: who to call, why, from which conversation, prepared by Front Office
Phone in the browser, calling from your company number
The call transcribed into the customer's story as it happens
Two dictated lines after the call → the next step proposed and scheduled
AI Assist on calls available on top: live suggestions from your knowledge while your person talks

Add it to AI Phone or get it inside a solution · See pricing › · Per company, never per seat.

Everything AI Call Desk does, for every business ›

Works withAI Phone AI CRM AI Assist on calls AI Quoting AI Booking AI Follow-up

Questions & answers

AI Call Desk for Healthcare: questions & answers

Can front-desk staff make calls from a computer browser?

Yes. AI Call Desk is a browser phone that calls from your practice number, so staff can work from any desk. Each call is transcribed onto the patient's front-office record.

What goes into the front-desk work queue?

The Front Office prepares it: each line names the patient, the reason for the call and the conversation behind it. Hang-ups, referrals waiting for a booking and patients who asked for a callback appear with their context.

Does the front desk still write call notes?

No. The transcript goes onto the patient's record automatically, and two lines dictated after the call become the next step, proposed and scheduled for the right person.

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