ZANUS FRONT OFFICE FOR HEALTHCARE — PATIENT REQUESTS

Patient requests that file themselves — nights and weekends included.

A refill request at 9 PM, a records request from a lawyer’s office, a billing question, a caregiver reporting a missed home visit, a complaint about the wait: the AI identifies the patient, files the case with everything it needs, routes it to the right team — provider, nurse line, billing, scheduling, manager — and keeps the patient informed until it is closed.

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Try it free 7 days on your own business · no credit card · per company, never per seat

REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.

Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

The real Tickets menu: tickets and RMAs attached to the full contact history.

What it does

Filed complete, first time

Patient, provider, pharmacy, dates, what exactly is asked — captured in the conversation, no callback to ask again.

Routed by your rules

Refills to the provider’s queue, records to the records desk, coverage questions to billing, complaints to the manager — with the transcript.

Status updates sent

The patient hears when the refill was sent to the pharmacy or the records were released — automatically.

Inside Tickets & RMA — the real screens

Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.

Start free — see it on your own practice7 days · no credit card · nothing to install. Give it your website and it is yours to test.

Off-hours is where you win

A patient with a broken product at 9 PM gets an answer, a ticket and instructions — not voicemail. That patient stays.

24/7 in up to 40 languages
Status updates sent automatically
Inside a solution — see pricing

Available on its own — or inside a solution

One subscription per company — never per seat. Your whole team uses it, on their own phones, at no extra charge; add operators only for the people who run the dashboard. See pricing → · Try it free 7 days, no credit card →

Software your team operates — or an AI Front Office that does the work? This capability is part of one integrated Front Office: enable it when you need it, and the AI runs it with the rest.

Questions, answered

Does the AI approve refills or release records?

Never. It files, routes and informs. Every clinical or legal decision is a person’s; the AI just makes sure the request arrives complete and the patient is not left wondering.

Which solution includes it?

Available on its own or inside a solution. Which solution includes what: see pricing.

Try it free on your own practice. 7 days. No credit card.

Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.

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