Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Avatar for Healthcare. An AI avatar for medical practices that greets new patients.

AI Avatar is an AI avatar for medical practices: a face in your website chat whose lips follow her voice, greeting patients by voice or text in their own language. She explains what a first visit involves from your approved pages, hands over to the right desk's person and never pretends to be a member of staff.

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Zanus AI · AI Avatar · Tap to talk
AI avatar for medical practices: her face above the chat, tap to talk, a first line naming the page, real Zanus AI screen

Tap to talk

The chat opens with her face above the conversation; a tap starts her voice, and her first line names the page the patient is reading.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Greet visitors on the new-patient page and explain what to bring to the first visit.”

Lisa“Her face will greet visitors on the new-patient page and explain what to bring, taken from your first-visit page. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Healthcare use it

1

A nervous first-time patient taps the face, asks what happens at a dental cleaning and hears your approved explanation.

2

An older patient who struggles with small print uses the AI video assistant for patients to hear the paperwork explained, then interrupts with a question.

3

A family that speaks Mandarin hears the clinic's welcome and parking directions in Mandarin before their child's first visit.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

  • A talking avatar in the chat widget, same knowledge, same voice, same record
  • Presents your pages and pictures while it talks
  • The face of your company on the site, in 40 languages

Add it to AI Webchat or get it inside a solution · See pricing › · Per company, never per seat.

Everything AI Avatar does, for every business ›

Works withAI WebchatLisa, your AI assistant

A face

What an AI avatar for medical practices does on your site

Tap to talk

A tap on her picture starts the voice; the patient can interrupt her like a person, or type a question underneath instead.

Your approved words only

She answers from your pages and approved knowledge. When she does not know, she says so and the question goes to your team.

One face per desk

Lisa greets the visitor, then hands over to the front desk's or billing's own person, whose face, name and voice change together.

Pages without a face

Pages that should stay plain, such as a privacy or billing page, keep the chat without the face.

Who it helps

A talking avatar for clinic websites and the patients who prefer it

Patients who prefer listening

Some patients would rather hear the first-visit steps than read them; the avatar speaks them and opens the page while she talks.

Families in other languages

Every voice speaks every language, so the same face welcomes a Spanish-speaking parent and then a Polish-speaking grandparent.

Ten looks, thirteen voices

Pick one of the ten looks and a voice, adjust the pace and tone, and preview the pair before a single patient sees it.

Questions & answers

AI Avatar for Healthcare: questions & answers

Is an AI avatar useful as a virtual greeter for medical practices and clinics?

For patients who would rather listen than read, yes. The avatar explains first visits and paperwork from your approved pages, shows the page while she talks, and the chat books the visit with AI Booking.

Will patients think the avatar is a member of staff?

The chat never pretends to be a person it is not, and her opening lines, which you write, can name her as the practice's AI assistant. A patient who asks for a human is passed to staff with the conversation attached.

Can the avatar answer clinical questions?

No. She answers only from the material you approved, such as first-visit and preparation pages. A clinical question is offered the nurse line or a message for the care team.

Does the avatar need the website chat?

Yes. AI Avatar works on top of AI Webchat and gives the chat a face. The same names, voices and faces can then speak on the practice phone and sign the practice's e-mails.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Healthcare ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.

REAL AI - the whole Front Office is AI, not old software with an AI button.

Awards & trade shows ›
TMCnet Enterprise AI Product of the Year 2026
Visitors meeting Zanus AI live at a 2026 trade show
Hands-on with the Zanus AI demo at a 2026 technology trade show

Give Lisa your website.
She sets up your business in 2 minutes.

Other software makes you learn it. Zanus AI learns your business.
Try it free on your own business — no credit card, per company, never per seat.

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