ZANUS FRONT OFFICE FOR HEALTHCARE
Next-generation AI for Healthcare Providers. Try it free on your own practice. No credit card.
Every patient call answered. Every visit booked. Your front desk, finally off the phone. ZANUS AI Front Office for Healthcare is the AI receptionist, scheduler and follow-up desk for clinics, practices, dental and physio offices, diagnostic centers and home-health agencies. It answers patients on phone, website chat, email and web forms — hours, locations, services, preparation instructions, which insurance you accept — books, moves and cancels visits in the right provider’s calendar, calls hang-ups back, acknowledges referrals, sends reminders, rescues no-shows and works your recalls. Clinical questions go to your care team; the routine stops landing on the front desk. Grounded only in the information your practice approves: no source, no claim.
Try it free 7 days on your own business · no credit card · per company, never per seat
REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.
Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet
The real Front Office dashboard: today’s numbers, what needs a person, every menu on the left. In the trial it is yours, with your company in it.
FREE TRIAL · 7 DAYS · NO CREDIT CARD
Give us your website. Ten minutes later, your company answers the phone.
“Give us your website. Ten minutes later Zanus has built a private 7-day sandbox around your company: your knowledge, a phone line that answers as you, your website with Lisa on it, your dashboard with your data. Not old software with an AI button — the AI is the software.”
“No card. No setup fee. Per company, never per seat. You decide after you hear it answer as your company.” One trial per company: a working business website and an e-mail on its domain.
- 1Your website. Lisa reads it and proposes your departments and people; she asks only what the site does not say.
- 2Your sandbox, in ten minutes. A phone line in your area code that answers as you and transfers to your real phones, your website with Lisa on it, your dashboard with your data.
- 3Seven days on your business. Day 1 the first call; day 3 a mail “what your callers asked”; day 7 a report.
- 4Keep it or walk away. Buy any solution on any day and the sandbox becomes the account — same number, same knowledge, nothing redone. Walk away and nothing is charged.
How you start
Three steps, in the order you like. Most people skip straight to the second.
Two minutes. The AI presents the Front Office and answers your questions live — the demo is the product.
Your website, your phone line, your dashboard. No card, nothing to install. Start free
Any solution, on any day of the trial — the sandbox becomes your account. Per company, never per seat. See pricing →
Prefer to own your AI on your own premises? See AI Servers — a separate product. The Front Office above needs no server.
One AI Front Office. Every job your front desk does today.
The same 31 menus, read through a practice manager’s eyes. Each function below is a page of its own, in your vocabulary — enable what your plan includes, add more when the practice grows. No IT project. Comparing options? See the comparison →
Every morning: last night’s calls, bookings, cancellations and refill requests — and which patients need a call back today.
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AI PhoneAnswers every patient call on your menu, in your voices, 24/7 — books, reschedules, takes messages, calls hang-ups back, transfers clinical questions to your care team.
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AI Chat & VoiceWebsite chat and voice that answers “do you take my insurance”, hours, services and prep instructions — and books the visit in the conversation.
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AI AvatarA lifelike face that greets patients on your site, explains what to expect and walks new patients through their first visit.
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AI DemoInteractive explainers: what a procedure involves, how to prepare, what a first visit looks like — narrated by AI, any hour.
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New Patients & FormsNew-patient requests, referral forms and online inquiries worked in minutes — from form to booked visit, the referring office kept informed.
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Patient RecordsThe front-office patient record: every call, chat, form and visit request in one timeline. Not a medical record — the conversation record.
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AI E-mailAppointment requests, records requests and insurance questions answered from your approved information; the rest routed to the right person.
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Treatment EstimatesTreatment and self-pay estimates from your real fee schedule — sent as a clean document, accepted with one click.
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Reminders & RecallsReminders, recalls, treatment-plan follow-ups, review requests and reactivation of lapsed patients — on schedule, stopped when a person should call.
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Visit BookingVisits booked into the right provider, room and slot length — in the office, by video or at home — cancellations offered to the waiting list, calendars synced.
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Front-Desk TrainingFront-desk and call-center staff trained on your protocols, insurance rules and phone scripts — new hires productive in days.
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Patient RequestsPrescription refill requests, records requests, billing questions and complaints filed as tracked cases and routed to the right team — nights and weekends included.
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Demand ForecastChair time and demand forecast from real bookings and conversations — no-show risk per visit, with the WHY.
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Referrers & InsurersReferring practices, insurers, employers and care homes mapped as organizations — who refers, who pays, which referrer is going quiet before the referrals stop.
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Add AI to what you haveConnect the practice-management and scheduling systems you already use — the AI works, and writes it back.
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ProtectionDaily caps on every AI resource: a bot hammering your booking widget costs a capped, known amount — patients see courtesy.
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What happens to every patient contact — in your practice
A call at 7:40 AM, a chat on the website, an email, a referral form — a patient, a parent, a caregiver, a referring office. Day or night, in any of 40 languages.
Hours, locations, services, what to bring, how to prepare, which insurance you accept — from your approved information only. No source, no claim.
New or existing patient, which provider, how urgent, which location, which team — front desk, billing, records, nurse line — your routing rules applied in the conversation. Clinical questions go to your care team.
Book, move or cancel the visit in the right calendar, send the intake form, file the refill request, transfer to the nurse with the context whispered in, call back the hang-up.
Reminders that cut no-shows, preparation and after-visit instructions, the freed slot offered to the waiting list, the recall due, the treatment plan left unanswered, the review request — on schedule, until done.
Every touch on the patient’s front-office record. Every morning a briefing: what was handled overnight, who needs a person today.
AI-driven end to end. A person wherever your rules require it. Anything clinical, anything sensitive and anything outside your approved information waits for your staff; the routine, the AI handles and reports.
One knowledge base feeds every channel
Websites, uploads, pages and articles, Q&A, battle cards, images and videos — you approve it once, and phone, chat, email, demos and quotes all answer from the same verified source. No source, no claim.
40 languages, one bill, a help drawer over every screen
Languages and website translation, billing with plans, top-ups and alerts, onboarding, users & security, and the help drawer that answers from the platform manual — the plumbing that comes with it.
Private by architecture
Your Front Office runs in a private Cloudflare environment dedicated to your company — your own data-processing container, not a shared pool. Your knowledge stays yours: it never trains global models like GPT or Grok, and it is never shared.
- Private data-processing environment per company
- Grounded only in your knowledge
- Claim guard: no source, no claim
- Private environment option: an isolated environment with enterprise-grade security certifications, on request
Auto-Call — the AI calls your patients
Not only answering. From an automated event (a due date, a ready order, tomorrow’s appointment), a scheduled funnel or a list, the AI calls your registered contacts and announces your message — or talks as an agent: answers the question, moves the appointment, confirms, collects the missing detail. Call window, attempts, voicemail policy and consent rules are yours; every call is transcribed.
- “Hi John, this is Lakeview Family Practice reminding you of your appointment tomorrow at 9:30 with Dr. Patel — please arrive ten minutes early.”
- “Hi Susan, this is Lakeview Family Practice: you are due for your annual visit. Would Tuesday at 2 or Thursday at 10 work for you?”
Scheduled Auto-Call comes inside a solution — see pricing; calling back the hang-ups is part of AI Phone. How it works, in the Phone chapter ›
The same Front Office, by job
The jobs a practice names most often — each explained in full: what falls through the cracks today, a day with the AI on the job, every function seen from that job.
Questions, answered
Does the AI give medical advice?
No. It answers only from the information your practice approves — hours, services, preparation instructions, which insurers you accept, policies. It does not assess symptoms or decide what a specific patient’s plan covers: a clinical question is transferred to your care team or taken as a message for the right provider, a coverage question goes to your billing desk, with the context attached. No source, no claim.
What happens to patient information?
Your Front Office runs on a private data-processing environment dedicated to your practice; your information never trains public models and is never shared. Organizations whose compliance requires an isolated environment with specific certifications ask for a private environment — available on request.
Does it replace our practice-management system or EHR?
No. It sits in front of them: the AI answers, books and follows up, then writes the result back through Connectors — native calendar sync, webhooks and API. Clinical records stay in your clinical system; your system of record stays; the phone stops ringing at the front desk.
Try it free on your own practice. 7 days. No credit card.
Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.
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