ZANUS FRONT OFFICE FOR HEALTH & HUMAN SERVICES — AI CHAT & VOICE
Website chat that books the appointment — not a deflection bot.
Clients ask the website what they would ask the front desk: what does this program cover, which documents do I need, is the office open Saturday, how do I report a new address, do I need a clinic appointment. The AI answers from your published information, in text or real voice, in 40 languages — often from a phone on the bus — and books the appointment right there. Anything case-specific or sensitive goes to a person when your rules say so.
Try it free 7 days on your own business · no credit card · per company, never per seat
REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.
Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet
The real Chat menu: every conversation lands in the same dashboard as calls and emails.
What it does
Required documents from your checklist, offices and hours, what a notice type means, how recertification works, clinic services — from your pages and documents only.
Right office, right unit, right slot length for an interview or a clinic visit; confirmation sent by text or email; the document checklist attached.
The claim guard blocks any statement without a source in your knowledge. No guessing about who qualifies or how much — that goes to a caseworker.
Inside AI Chat — the real screens
Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.
It closes, then hands over clean
The chat gives product answers, runs the demo, builds the quote and books the meeting. Your staff only handles the "needs human" queue.
- Full funnel in the chat window
- Instant handover with full transcript
- Auto dark / light theme, your branding
Available on its own — or inside a solution
Questions, answered
Can the chat see a client’s case file?
No. It works on the front-office record — contact details, appointments, conversations — and your approved public information. Case files, determinations and payments stay in your eligibility and case-management systems.
How does it handle a client in distress?
Your rules: show the on-duty line, hand the conversation to a person immediately, or display your approved crisis and hotline instructions word for word. The AI never counsels and never triages beyond the text you approved.
Try it free on your own agency. 7 days. No credit card.
Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.
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