Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Webchat for Health & Human Services. A website chatbot for human services agencies

AI Webchat is a website chatbot for human services agencies that answers visitors by text or voice, in their language, from your own program pages and approved answers. It opens the page a visitor needs, books intake appointments in the conversation, and hands anything about a person's case or safety to your staff. As a voice chatbot for agency websites, it lets residents tap its picture and ask out loud.

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Zanus AI · AI Webchat · Answers

Website chatbot for human services agencies: an answer written from the agency's own pages, real Zanus AI screen

Answers

The chat greets a visitor by the page they are reading and writes the answer from your own website and approved knowledge.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“In the chat, answer program questions only; never discuss a person's case.”

Lisa“The chat is set to answer program and document questions and to offer a worker for anything about one person's case. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Health & Human Services use it

A visitor asks by voice which papers prove where she lives; the chat answers from your checklist and opens the upload page.

A man on the housing page gets his program questions answered online: the chat explains how the waiting list works without guessing his place.

A teenager writes that she cannot go home tonight; the chat shows your crisis wording and the youth line, and staff get the conversation at once.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

Text and voice in one widget on your site, the visitor types or talks; the AI answers in their language
Knows the page the visitor is on and answers from your pages, files, prices and rules
Shows pictures and product screens while it talks; opens the right page of your site and continues there
Captures the lead with a verified e-mail; books appointments from your live calendar; offers your AI Demo
Your people take over any chat live in one click, with the context, not a transcript to read
Instant barge-in: the visitor interrupts and the AI stops; echo and background noise filtered
Optional AI Avatar: the same assistant with a face that talks
Every conversation on the customer's record; chat analytics per page and topic; sessions exportable
Installs with one line on any site, Shopify, WordPress, custom; the widget is yours to brand

Available on its own or inside a solution · See pricing › · Per company, never per seat.

Everything AI Webchat does, for every business ›

Works withAI Booking AI Avatar AI Demo AI Quoting AI Tickets AI Returns & Warranty AI CRM

On your site

AI chatbot for social services websites, from your pages

Answers from approved pages

Program pages, document checklists and the answers your team approved, and nothing else; when a source is missing, the chat says so plainly.

Opens the right page

Asked about renewals or the food program, the chat opens that page and introduces it, so nobody hunts through the agency's menus.

Text or voice

A resident types, or taps her picture and talks, and can interrupt as with a person, which helps visitors who find long forms hard to read.

Books the appointment

With AI Booking the chat offers free intake times and books one, with the client verified before the visit enters the book.

Every language

A multilingual chatbot for public agencies

Written once

Your opening lines are written once in English and shown and spoken in each visitor's language, with your agency's name filled in.

Formal when it should be

For the languages that have the choice, you set a formal form of address, which suits a public office answering residents.

Follows the page

The widget follows the language of the page or asks, so the Spanish version of your site opens a Spanish conversation.

Questions & answers

AI Webchat for Health & Human Services: questions & answers

Can a human services agency put an AI chatbot on its website?

Yes. One line of code in your site theme puts the chat on every page. It answers by text or voice in 40 languages from your published pages and approved answers, and books appointments from your live calendars.

What does the chatbot do when a program question has no written answer?

It does not guess. The question goes to your staff and is counted as a knowledge gap, so the missing answer about a program or a form is written once and used from then on.

Can a visitor reach a person from the chat?

Yes. A visitor who asks for a person lands in the mail queue that needs a worker or becomes a ticket, with the whole conversation attached, and on phones the Talk to a specialist chip calls your line.

Does the chat see client case files?

No. Its answers come from the agency's published pages, the documents you load and the replies your staff signed off. Case files, determinations and payments stay in your own systems and are never read by the chat.

Can we see what residents ask in the chat?

Yes. The website chat page shows live sessions, activity by hour and the outcome of each session, an answer, a booking or a ticket, so you learn which program pages leave residents with questions.

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