ZANUS FRONT OFFICE FOR HOSPITALITY — AI CHAT & VOICE

Website chat that finishes the reservation — not a deflection bot.

Guests ask the website what they would ask the front desk: is parking included, do you allow dogs, is the pool heated, what is the cancellation policy, do you have connecting rooms. The AI answers from your approved information, in text or real voice, in 40 languages — and when the booking engine drops the guest, it takes the reservation request right there. Incidents and exceptions go to a person when your rules say so.

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Try it free 7 days on your own business · no credit card · per company, never per seat

REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.

Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

Chat — every website conversation, live and past

The real Chat menu: every conversation lands in the same dashboard as calls and emails.

What it does

Answers what guests actually ask

Rates and inclusions, resort fee, check-in time, breakfast hours, shuttle, accessibility, cribs and rollaways, pet policy — from your pages and documents only.

Catches the dropped booking

One in five reservation calls follows a failed online booking. The chat takes dates, room type and contact details; the request goes to reservations.

Grounded answers only

The claim guard blocks any statement without a source in your knowledge. No invented rates, no promised view, no guessed availability — reservations decides.

Inside AI Chat — the real screens

Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.

Start free — see it on your own hotel7 days · no credit card · nothing to install. Give it your website and it is yours to test.

It closes, then hands over clean

The chat gives product answers, runs the demo, builds the quote and books the meeting. Your staff only handles the "needs human" queue.

Full funnel in the chat window
Instant handover with full transcript
Auto dark / light theme, your branding

Available on its own — or inside a solution

One subscription per company — never per seat. Your whole team uses it, on their own phones, at no extra charge; add operators only for the people who run the dashboard. See pricing → · Try it free 7 days, no credit card →

Software your team operates — or an AI Front Office that does the work? This capability is part of one integrated Front Office: enable it when you need it, and the AI runs it with the rest.

Questions, answered

Can the chat see a guest’s reservation or folio?

It works on the front-office guest profile — contact details, conversations, requests — and your approved public information. Reservation details are looked up only through Connectors under your verification rule; folios and payments stay in your property-management system.

How does it handle an upset guest or an incident?

Your rules: hand the conversation to the manager on duty, offer a call back within minutes, or read your approved instruction. A safety concern is transferred immediately; the AI never negotiates compensation beyond what your rules allow.

Try it free on your own hotel. 7 days. No credit card.

Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.

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