ZANUS FRONT OFFICE FOR HOSPITALITY — FRONT-DESK TRAINING
Front-desk staff trained on your standards — productive before the season.
The same knowledge base that answers guests trains your team: check-in and check-out procedures, rate and package rules, cancellation and deposit policy, what to say to an upset guest, where the luggage carts are kept. New hires at the desk, in reservations or on night audit practice real conversations with the AI before their first shift, and a team assistant answers staff questions all day — including internal SOPs guests never see.
Try it free 7 days on your own business · no credit card · per company, never per seat
REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.
Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet
The real Training menu: your training library — built from your knowledge tree.
What it does
Role-play the hard calls — the walk, the rate dispute, the noise complaint at 2 AM — with the AI playing the guest.
Internal SOPs, group resumes, VIP notes, who covers which shift, which vendor to call for the elevator — answered instantly, never surfaced on public channels.
Change the pet policy or the breakfast hours once; the phone, the chat and the training answer the new way the same day.
Inside Team Training — the real screens
Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.
Training and operations share one truth
When you update a price or a policy, the phone AI, the chat, the email AI and the training update together. No stale binders.
- Onboard new hires with AI
- Practice conversations before real guests
- Inside a solution — see pricing
Team Assistant: every employee gets a private AI
Each team member receives a personal link by email and gets their own private staff chat — on any device, no dashboard login. It answers from YOUR knowledge base, including staff-only pages the public channels can never surface.
- Personal links, sent and revoked from the dashboard — revoking locks out instantly
- INTERNAL-marked pages: answered here, never on website chat, voice or phone
- Every conversation saved with the TEAM badge and the member’s email
- The tutor and the whisperer are the same brain — one knowledge, everywhere
On the floor, in the truck, at the counter
The Team Assistant page opens on the employee’s own phone — internal procedures, staff pricing and escalation rules answered mid-shift, without a dashboard login or an IT rollout.
- Works on any device — personal link, no install
- Personal links for every team member
- Same claim guard: grounded answers only
Available on its own — or inside a solution
Questions, answered
Does this train housekeeping and F&B too?
It trains anyone on the knowledge you load — front desk, reservations, sales & catering, concierge, and housekeeping or banquet procedures if you add them. Brand-standard content is yours to add; the AI only teaches what you approve.
Which solution includes it?
Available on its own or inside a solution. Which solution includes what: see pricing.
Try it free on your own hotel. 7 days. No credit card.
Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.
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