Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Booking for Hospitality. Spa booking software for hotel and resort spas.

AI Booking is spa booking software that books treatments, restaurant tables and resort activities on the phone, in the website chat, from a web form and on your booking page, into the free slots of one book. Therapists and treatment rooms are counted, guests verified, and confirmations and reminders sent by themselves.

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7 days free · per company, never per seat · nothing to install

Zanus AI · AI Booking · The day's book

The day's book

Bookings from the phone, the chat and the website land in one book, with the guests, arrivals and no-shows of the day counted at the top.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Spa from ten to eight daily, sixty-minute treatments, a fifteen-minute rest between guests.”

Lisa“Spa treatments bookable ten to eight every day, sixty minutes each, with a fifteen-minute rest after every guest. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Hospitality use it

A guest calling from the pool books a sixty-minute massage for Saturday at four, offered only among the times still free.

A party of six books a terrace table for Friday at seven; the table is counted in seats and the confirmation is texted.

A family books the sunset kayak tour in the chat, and the four of them take four of the tour's twelve places.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

Booking inside the phone call, the chat, the e-mail and the form, plus a booking page
By service and location: the AI offers the menu, then only the free slots of your live calendar
Google / Outlook calendar connect; availability rules; buffers
Confirmation and calendar invite e-mailed automatically; reminders; reschedule by reply
Field visits with travel time; several providers with their own calendars

Add it to any contact channel — AI Phone, AI Webchat, AI E-mail or AI Web Forms — or get it inside a solution · See pricing › · Per company, never per seat.

Everything AI Booking does, for every business ›

Works withAI Phone AI Webchat AI E-mail AI Web Forms Lisa, your AI assistant

One book

Spa booking software that books on every channel

Most booking tools wait for the guest to find the right page; here the guest asks for a time wherever they are, and the AI books it while they are still there.

Phone, chat, form and booking page

A treatment requested on the phone, in the website chat, on a web form or on your booking page lands in the same book the spa desk reads all day.

Free slots only

It offers only the times that are really free: the treatment's hours and turn, the bookings already taken, closures, whole-day blackouts and the busy times of your connected calendar.

Every guest verified

Nothing enters the book without the guest verified: the caller's number, a code sent by text, a verified email, or your word when the spa desk books by hand.

Confirms and reminds

The confirmation leaves at once and appointment reminders go by text, email or both, the hours before you choose; a short reply confirms, cancels or asks for another time.

No-shows followed up

After the grace period a missed treatment is marked NO-SHOW and one polite re-book message leaves by itself; a guest who missed twice in a year is asked to confirm next time.

Set up by talking

Tell Lisa your spa has six treatment rooms and eight therapists, and she proposes the services, turns and texts with before and after, applied on your yes.

Therapists and rooms

Spa scheduling software for therapists and treatment rooms

Appointment booking at a spa counts two things at once: who gives the treatment and which room is free.

Each treatment its own calendar

A facial, a hot-stone massage or a manicure keeps its own hours, its length, the rest after it, the minimum notice and how the guest is verified.

Treatment rooms counted as units

A service counted by units holds one room per booking: with four treatment rooms, a fifth guest asking for ten o'clock is offered another time.

Therapists as providers

Each therapist has the treatments they give and their own hours; the AI asks which therapist only when guests may choose, and a vacation blocks only that therapist.

Requests you approve

A treatment marked subject to approval lands as a REQUEST; the guest hears the time is requested, and the spa desk confirms it or declines and offers the next free time.

A waitlist on busy days

When Saturday is full the AI offers the waitlist; when a place frees, the guest is texted the offer and has ten minutes to take it.

Questions before the visit

The questions you set for a treatment, such as pressure preference or the occasion, are asked while booking and kept on the booking card, and each booking also shows on the client profiles in AI CRM.

Beyond the spa

Resort activity booking and restaurant tables in the same book

Tables counted in seats

Party size first, tables counted in seats, the waitlist on busy nights, and the guest seated from the booking card when the table is ready.

Tours and classes by places

A yoga class, a cooking class or a boat tour keeps its places; a family of four takes four, and the AI stops offering the slot once it is full.

Several outlets and properties

Each location keeps its address and timezone, each service says where it happens, and the AI asks the guest which property or outlet when there is more than one.

Your turn, by text

When the treatment room or the table is ready, one tap texts the guest, and a reschedule tells the guest the new time by text or email.

THE BOOK

Spa appointment scheduling for the whole day on one screen

The spa's daily operations run from one screen the desk keeps open from the first treatment to the last.

The day counted on top

Bookings, guests, arrived, done, to confirm, unconfirmed and no-shows are counted on top, and every treatment has its own lane below, by day or by week.

The booking card

Click a booking for Arrived, Seat, Reschedule, Note or Cancel, what was said when it was booked, the texts already sent and every reply.

Upcoming, Past and Waitlist

Every booking shows how the guest was verified, whether they confirmed and the channel it came from; Past keeps HELD, CANCELLED and NO-SHOW, and the book prints for the desk.

Your calendar kept in step

Connect the work calendar the spa manager uses: its busy times are read every five minutes and never offered, and bookings are written there as events.

Moments at the spa

Online spa booking at the moments guests decide

New clients and returning guests ask at the same moments: by the pool, on the arrival call or on a rainy morning.

The sun lounger

A guest by the pool books this afternoon's last free massage in the chat, without walking over to the spa desk.

The arrival call

A couple calling about their arrival asks for a facial on Sunday and is offered the free times while still on the line.

The rainy morning

Rain cancels the beach and the phone fills with spa requests; every caller is offered free times at once instead of a callback at lunch.

The late cancellation

A guest cancels tomorrow's ten o'clock by text, and the first guest on the waitlist is texted the offer and takes it within minutes.

Your spa's rules

Spa appointment scheduling rules the AI keeps on every channel

Each treatment's rules are set once, and the phone, the chat, the forms and the booking page all follow them.

Notice and rest time

Each treatment keeps its own minimum notice and the rest time after it, so the AI never offers a massage that starts too soon or leaves no time to reset the room.

Closures and blackout days

Spa hours sit beside the hotel's opening hours. A closure carries the reason guests hear, and a whole-day blackout lists the bookings it touches, so you keep, move or cancel each one.

What the AI asks first

Each treatment says what the AI asks before it books, the questions you set for that treatment, and how the guest is verified: the caller's number, a texted code or a verified e-mail.

Cancellations by reply

Your cancellation policies go in the reminder in your own words. The guest's reply confirms, cancels or asks for another time, and a freed room is offered to the waitlist.

Weigh the options

A paper diary, a booking page or the hotel spa booking system

The best spa software for a hotel books wherever guests ask; here is how a paper diary, a booking page alone and AI Booking handle the spa's day.

What the spa needs	The phone and a paper diary	An online booking page alone	AI Booking
A call while therapists are in treatment	Rings out at the spa desk	Not answered	Booked on the call:: free times only, the guest verified
A guest asking in another language	Depends on who answers	One language on the page	Booked in the guest's language:: by voice on the line, by chat or online
A cancelled slot at short notice	Stays empty	Waits for someone to notice	Offered to the waitlist:: the first guest texted at once
The guest who never arrived	Crossed out by hand	Counted if someone marks it	Marked NO-SHOW by itself:: one polite re-book message sent

2 minutes

Set up spa booking software in 2 minutes

Lisa reads your spa pages

She reads the spa menu, the restaurant and activity pages, finds your properties and asks about treatments, hours and how a slot is counted.

A preset for the spa

Lisa proposes the services, turns and texts that suit a spa business, plus a restaurant for the tables, and you change them by talking.

Your calendar connected

Connect the work calendar the spa manager already uses so its busy times are never offered, or run the book on its own.

Read what it booked

Run it free for 7 days with no credit card, then read every treatment and table it booked, confirmed and re-booked.

Questions & answers

Questions about spa booking software

What is spa booking software?

Spa booking software takes treatment bookings and keeps the spa's day in one book. AI Booking also books on the phone, in the website chat and on web forms, offering only free times and sending confirmations and reminders. It is not a full spa management system: retail stock and payroll stay in your spa management software.

Can AI Booking reserve hotel rooms?

No. Room reservations, rates and availability stay in your property management system and your booking engine. AI Booking books what a hotel sells by the hour: spa treatments, restaurant tables, classes, tours and activities, with treatment rooms counted as units.

How does spa scheduling software count therapists and rooms?

Each therapist is a provider with the treatments they give and their own hours. A treatment can be counted by units, such as treatment rooms, so a slot holds as many bookings as you have rooms, and the AI stops offering a time once they are all taken.

Can guests book appointments online 24/7?

Yes. The booking page, the website chat and the web forms book into free slots at any hour, and a guest who calls the spa line after it closes can still book on the phone with AI Phone. Each booking is confirmed at once by text or email.

How are spa guests verified before a booking?

By the caller's number on the phone, a code sent by text, a verified email, or your word when the spa desk books by hand, chosen per treatment. A booking waiting for its code holds its place for the minutes the treatment sets.

What happens when a spa guest does not show up?

After the grace period the booking is marked NO-SHOW by itself and, with the rule on, the guest receives one polite message to book again. A guest who missed twice in a year is asked to confirm at the next booking. Your cancellation policies are told from your approved text, and any fee stays the spa manager's decision.

Can the hotel restaurant use the same booking system?

Yes. Each service has its own calendar, so the restaurant books tables by party size with tables counted in seats, the waitlist on busy nights and a text when the table is ready, in the same book as the spa.

Does it work across multiple locations and outlets?

Yes. Find my locations on my website fills in the addresses, each location keeps its own timezone, each service says where it happens, and the AI asks the guest which property or outlet they mean.

Will staff bookings and AI bookings clash?

No. The spa desk and the AI book from the same book, updated in real time, so a therapist is not given two guests at four, and the busy times of a connected work calendar are read every five minutes and never offered.

Can guests pay for a treatment with a gift card?

Yes, with AI Gift Cards. At the spa desk the card is scanned or its code typed, part or all of the balance is used, and the booking number added to the use marks that booking paid by gift card.

How do reminders work for spa treatments?

Automated reminders follow the confirmation, by text, email or both, as many hours before the treatment as you choose. The guest replies to confirm, cancel or ask for another time, and each reply is logged on the booking card.

How much does spa booking software cost?

AI Booking is priced per company, never per therapist or per seat, which suits spa businesses inside a hotel: the spa, the restaurant and the activities desk share it. The plans are on the pricing page, and you can run it on your own spa free for 7 days with no credit card.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Hospitality ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.