ZANUS FRONT OFFICE FOR 40 LANGUAGES — CASES IN ANY LANGUAGE

The case filed in the customer’s language — and routed in yours.

A guest reports a broken heater at 10 PM in Russian, a buyer abroad opens a warranty claim in German, a resident reports a missed pickup in Spanish, a family asks for a document in Tagalog: the AI identifies the customer, files the case with everything it needs — order, product, issue, photos requested — routes it to the right team with a summary in your language, and keeps the customer informed in theirs until it is closed. Nights included.

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Try it free 7 days on your own business · no credit card · per company, never per seat

REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.

Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

The real Tickets menu: tickets and RMAs attached to the full contact history.

What it does

Filed complete, first time

Captured as the customer described it, in their words; the team reads the summary and the fields in yours — no callback to ask again.

Returns on your rules, any language

Eligibility checked against your rules, labels and instructions sent in the customer’s language; anything outside the rules waits for a person.

Status updates in theirs

Received, in progress, resolved — each update goes out in the customer’s language automatically, so nobody calls back in a language you cannot answer.

Inside Tickets & RMA — the real screens

Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.

Start free — see it on your own business7 days · no credit card · nothing to install. Give it your website and it is yours to test.

Off-hours is where you win

A customer with a broken product at 9 PM gets an answer, a ticket and instructions — not voicemail. That customer stays.

24/7 in up to 40 languages
Status updates sent automatically
Inside a solution — see pricing

Available on its own — or inside a solution

One subscription per company — never per seat. Your whole team uses it, on their own phones, at no extra charge; add operators only for the people who run the dashboard. See pricing → · Try it free 7 days, no credit card →

Software your team operates — or an AI Front Office that does the work? This capability is part of one integrated Front Office: enable it when you need it, and the AI runs it with the rest.

Questions, answered

Who decides a complaint or a legal claim?

A person, always. The AI files, routes and informs; complaints, disputes, claims and anything you mark sensitive land in the human queue with the transcript in the original and the summary in your language. Nothing is decided automatically.

Which solution includes it?

Available on its own or inside a solution. Which solution includes what: see pricing.

Try it free on your own business. 7 days. No credit card.

Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.

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