ZANUS FRONT OFFICE — 40 LANGUAGES, ONE KNOWLEDGE BASE
Next-generation AI for your business. Try it free on your own business. No credit card.
The caller speaks Portuguese. So does your front office. A tourist at the hotel desk, an immigrant family calling the school district, an overseas buyer emailing the exporter, a resident at city hall: today they reach a front office that speaks one language, two on a good day. The Multilingual Front Office answers on phone, website chat, avatar and email in 40 languages from the same approved knowledge base — detects the language from the first words, switches when the conversation switches, books, quotes, files and transfers, and keeps the transcript in the original with a summary in your team’s language. Your website can be served translated too. No hiring per language, no brochure translated once and outdated forever. Grounded only in what your business approves: no source, no claim.
Try it free 7 days on your own business · no credit card · per company, never per seat
REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.
Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet
The real Front Office dashboard: today’s numbers, what needs a person, every menu on the left. In the trial it is yours, with your company in it.
FREE TRIAL · 7 DAYS · NO CREDIT CARD
Give us your website. Ten minutes later, your company answers the phone.
“Give us your website. Ten minutes later Zanus has built a private 7-day sandbox around your company: your knowledge, a phone line that answers as you, your website with Lisa on it, your dashboard with your data. Not old software with an AI button — the AI is the software.”
“No card. No setup fee. Per company, never per seat. You decide after you hear it answer as your company.” One trial per company: a working business website and an e-mail on its domain.
- 1Your website. Lisa reads it and proposes your departments and people; she asks only what the site does not say.
- 2Your sandbox, in ten minutes. A phone line in your area code that answers as you and transfers to your real phones, your website with Lisa on it, your dashboard with your data.
- 3Seven days on your business. Day 1 the first call; day 3 a mail “what your callers asked”; day 7 a report.
- 4Keep it or walk away. Buy any solution on any day and the sandbox becomes the account — same number, same knowledge, nothing redone. Walk away and nothing is charged.
How you start
Three steps, in the order you like. Most people skip straight to the second.
Two minutes. The AI presents the Front Office and answers your questions live — the demo is the product.
Your website, your phone line, your dashboard. No card, nothing to install. Start free
Any solution, on any day of the trial — the sandbox becomes your account. Per company, never per seat. See pricing →
Prefer to own your AI on your own premises? See AI Servers — a separate product. The Front Office above needs no server.
One AI Front Office. Every job your front desk does today — in 40 languages.
The same 31 menus, read through the language question. Each function below is a page of its own, showing what it does when the customer does not speak your language — enable what your plan includes, add more when the business grows. No IT project, no translation project. Comparing options? See the comparison →
Every morning: what was answered overnight and in which languages, transcripts in the original, summaries in yours — and who needs a person today.
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Phone, 40 LanguagesAnswers every call in the caller’s language, switches mid-call when the phone changes hands, transfers to your team with the summary whispered in your language.
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Chat in Their LanguageWebsite chat and voice that answer in the visitor’s language from your one knowledge base — and a website that can be served translated, page by page.
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One Face, 40 LanguagesOne face, one brand persona, 40 languages: the avatar greets each visitor in their language and hands over to a person with the transcript.
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Demos in Their LanguageYour approved pitch delivered as an interactive, voice-narrated demo in the prospect’s language — questions answered in it, the meeting booked at the end.
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Forms in Any LanguageA form filled in Arabic, Vietnamese or German is answered in minutes in the same language; the realtime map shows which country and language each visitor came from.
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Records & LanguagesOne record per person with their preferred language, every conversation in the original and a summary in yours — written by the AI, not typed by anyone.
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Email in Any LanguageEmails read in any language, answered in the sender’s from the same knowledge; what needs approval waits with the thread summarized for your team.
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Quotes in Their LanguageThe quote built from your one price list and sent in the buyer’s language — your product names kept as you wrote them, one-click authorization, follow-up in their language.
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Follow-up, TranslatedFollow-up sequences, reminders and campaigns sent in each customer’s language from one template — a reply in any language stops the sequence and alerts a person.
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Booking, Any LanguageBooked in the conversation, whatever the language; confirmations and reminders in the customer’s language, time zones respected, the brief for your staff in yours.
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Team in One LanguageYour team works in one language while customers are served in 40: staff trained and assisted from the same knowledge, transfers arriving pre-summarized.
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Cases in Any LanguageThe case filed complete in the customer’s language, routed with a summary in yours, status updates sent back in theirs — nights and weekends included.
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Languages ServedLanguages served per channel, response times, bookings and quotes per language — and forecasts with the WHY, drawn from conversations in any of the 40.
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CompaniesThe overseas reseller, the foreign agency, the partner abroad: contacts grouped by company whatever language they wrote in, roles read from what each person asked.
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Add AI to what you haveLanguage, transcript and summary written back to the systems you already run — native calendar sync, webhooks, API and an MCP server for any AI you authorize.
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ProtectionAbuse recognized in every language: session shields and daily caps stop a script whatever it types, while real customers see courtesy in their own words.
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What happens to every inquiry — in your business
A call, a chat, an email, a form, a face-to-face conversation with the avatar — a guest, a parent, a resident, a buyer overseas. The AI detects the language from the first words and answers in it, day or night.
Hours, services, prices, procedures, documents needed — from your ONE approved knowledge base, in the customer’s language, using your terminology as you wrote it. No separate translation to maintain. No source, no claim.
It captures the request as the customer means it, in their words — who they are, what they need, how urgent, which team — and switches language mid-conversation when a relative or colleague takes over. Legal, medical or financial nuance goes to a person.
Book the room, the visit or the meeting, send the quote in the buyer’s language, file the case, transfer to your team with the summary whispered in your language, call back the hang-up in theirs.
Confirmations, reminders, the quote chased, the case status, the after-visit note — each in the customer’s language, from one template your team wrote once. A reply in any language stops the sequence and alerts a person.
Every conversation on the record in the original, with a summary in your team’s language. Every morning a briefing; in the statistics, which languages your customers actually used.
AI-driven end to end. A person wherever your rules require it. Anything with legal, medical, financial or eligibility nuance, anything sensitive and anything outside your approved information waits for your staff — who receive it summarized in their own language. The routine, the AI handles and reports.
One knowledge base feeds every channel
Websites, uploads, pages and articles, Q&A, battle cards, images and videos — you approve it once, and phone, chat, email, demos and quotes all answer from the same verified source. No source, no claim.
40 languages, one bill, a help drawer over every screen
Languages and website translation, billing with plans, top-ups and alerts, onboarding, users & security, and the help drawer that answers from the platform manual — the plumbing that comes with it.
Private by architecture
Your Front Office runs in a private Cloudflare environment dedicated to your company — your own data-processing container, not a shared pool. Your knowledge stays yours: it never trains global models like GPT or Grok, and it is never shared.
- Private data-processing environment per company
- Grounded only in your knowledge
- Claim guard: no source, no claim
- Private environment option: an isolated environment with enterprise-grade security certifications, on request
Auto-Call — the AI calls your customers
Not only answering. From an automated event (a due date, a ready order, tomorrow’s appointment), a scheduled funnel or a list, the AI calls your registered contacts and announces your message — or talks as an agent: answers the question, moves the appointment, confirms, collects the missing detail. Call window, attempts, voicemail policy and consent rules are yours; every call is transcribed.
- “Hola Carlos, le llamamos del Seaside Grand Hotel: su habitación estará lista para el check-in anticipado a partir de la 1 PM.”
- “Hi Marie, this is Lakeview Family Practice calling in your preferred language to confirm your appointment Thursday at 10. Is that still convenient?”
Scheduled Auto-Call comes inside a solution — see pricing; calling back the hang-ups is part of AI Phone. How it works, in the Phone chapter ›
The same job, in the words of your industry
Businesses that name this job most often — each with its own complete Front Office set, written in its vocabulary.
Questions, answered
Is the translation accurate for our specialized terms, and what about legally sensitive matters?
The AI answers from your knowledge base in the customer’s language, using your own terminology as you wrote it; you can add language notes for product names, legal terms or place names that must stay untranslated or be phrased a certain way. It does not claim a certified translation. Where a nuance matters legally — contracts, consent, eligibility, medical or financial questions, complaints — your rules send the conversation to a person, with the transcript in the original and a summary in your language. No source, no claim.
What happens to conversations held in other languages? Where is that data?
On a private data-processing environment dedicated to your business, like every other conversation: transcript in the original, summary in your language, both on the customer’s record. Your information never trains public models and is never shared. Organizations whose compliance requires an isolated environment with specific certifications ask for a private environment — available on request.
Does it replace our translation agency, the interpreter line or the bilingual staff we have?
It takes the front-office conversations: the call, the chat, the email, the form, the confirmation, the quote — answered directly in 40 languages from one knowledge base, so nothing is translated once and forgotten. Documents that need a certified translation, and conversations your rules mark sensitive, still go to your people or your agency — now with the summary already written. Your bilingual staff stop being the only line for an entire language.
Try it free on your own business. 7 days. No credit card.
Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.
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