ZANUS FRONT OFFICE FOR SOFTWARE & SAAS
Next-generation AI for Software & SaaS. Try it free on your own product. No credit card.
Every evaluator answered. Every ticket filed. Your product, demoed by AI the minute they ask. ZANUS AI Front Office for Software & SaaS is the AI sales desk, support desk and follow-up desk for software vendors, SaaS companies and MSPs. Evaluators ask which plan includes SSO, whether you integrate with their stack and whether they can see it working — the AI answers on phone, website chat, email and web forms from your published docs, then delivers the interactive product demo itself, minutes after the request. Customers get tier-1 answers from the documentation; the rest becomes a complete, routed ticket. Renewals, seat expansions and partner inquiries are followed up until the account decides. Security incidents, data-deletion requests and contract questions go to your people. Grounded only in the documentation you approve: no source, no claim.
Try it free 7 days on your own business · no credit card · per company, never per seat
REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.
Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet
The real Front Office dashboard: today’s numbers, what needs a person, every menu on the left. In the trial it is yours, with your company in it.
FREE TRIAL · 7 DAYS · NO CREDIT CARD
Give us your website. Ten minutes later, your company answers the phone.
“Give us your website. Ten minutes later Zanus has built a private 7-day sandbox around your company: your knowledge, a phone line that answers as you, your website with Lisa on it, your dashboard with your data. Not old software with an AI button — the AI is the software.”
“No card. No setup fee. Per company, never per seat. You decide after you hear it answer as your company.” One trial per company: a working business website and an e-mail on its domain.
- 1Your website. Lisa reads it and proposes your departments and people; she asks only what the site does not say.
- 2Your sandbox, in ten minutes. A phone line in your area code that answers as you and transfers to your real phones, your website with Lisa on it, your dashboard with your data.
- 3Seven days on your business. Day 1 the first call; day 3 a mail “what your callers asked”; day 7 a report.
- 4Keep it or walk away. Buy any solution on any day and the sandbox becomes the account — same number, same knowledge, nothing redone. Walk away and nothing is charged.
How you start
Three steps, in the order you like. Most people skip straight to the second.
Two minutes. The AI presents the Front Office and answers your questions live — the demo is the product.
Your website, your phone line, your dashboard. No card, nothing to install. Start free
Any solution, on any day of the trial — the sandbox becomes your account. Per company, never per seat. See pricing →
Prefer to own your AI on your own premises? See AI Servers — a separate product. The Front Office above needs no server.
One AI Front Office. Every job your sales and support desks do today.
The same 31 menus, read through a founder’s or a head of support’s eyes. Each function below is a page of its own, in your vocabulary — enable what your plan includes, add more as the customer base grows. No implementation project, no administrator to hire. Comparing options? See the comparison →
Every morning: last night’s demo requests, demos watched, tickets filed and proposals opened — and which accounts need a person today, with the WHY.
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AI PhoneAnswers every call on your menu, 24/7 — plan and integration questions from your docs, tier-1 support, demos booked, tickets opened, security and contract questions transferred with context.
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AI Chat & VoiceWebsite chat and voice that answers “which plan includes SSO” from your pricing page and docs — then runs the demo, books the call or files the ticket in the conversation.
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AI AvatarA lifelike presenter on your site that greets evaluators face to face, walks new admins through setup and presents your product demos in 40 languages.
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AI Product DemosInteractive, narrated product demos delivered minutes after the request — the evaluator interrupts, the AI answers from your docs, the demo resumes. Onboarding walkthroughs too.
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Demo Requests & LeadsDemo requests, contact-sales forms, getting-started sign-ups and partner applications answered in minutes, qualified by your rules and worked until the account decides.
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Contacts & AI CRMThe account record the AI writes: company, role, plan interest, integrations asked, seats mentioned, tickets open — no rep types notes after a call.
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AI E-mailThe sales and support inboxes answered from your docs in the customer’s language; contracts, security questionnaires and deletion requests routed to a person with a draft ready.
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Quotes & ProposalsQuotes and proposals by seats, tier and term from your price list — discount and partner rules applied, one-click approval, payable link, follow-up automatic.
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Onboarding & RenewalsGetting-started nurture, onboarding sequences, post-demo and proposal chase, renewal reminders and expansion follow-up — stopped the moment a customer replies.
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Demo & Call BookingDemos and discovery calls booked into the right AE or SE by segment and time zone, onboarding calls into the CSM’s calendar — with the whole story attached.
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Support Team TrainingSupport and sales hires trained on your docs, escalation matrix and SLA tiers — a team assistant that answers internal runbook questions all day.
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Support TicketsBugs, integration failures, billing questions and MSP service-desk requests filed complete — account, plan, environment, steps — routed by priority, status updates sent.
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Pipeline & Churn RiskPipeline probability and renewal risk from what evaluators and admins actually said and did — every number with the WHY, every lost deal turned into a knowledge fix.
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Accounts & PartnersAccounts, buying committees, partners and their end customers mapped from real conversations — the missing security reviewer flagged, the account going quiet before renewal.
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Add AI to what you haveKeep your CRM, help desk and calendars — the AI does the front-office work and writes leads, tickets and bookings back through native sync, webhooks and API.
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ProtectionDaily caps on every AI resource: a script hammering your pricing-page chat or a demo link posted on a forum costs a capped, known amount — evaluators see courtesy.
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What happens to every inquiry — in your product
A chat on the pricing page at 11 PM, a demo request from another continent, an email to support@, an admin calling because the team cannot log in — evaluators, customers, partners. Any hour, in any of 40 languages.
Which plan includes what, which integrations exist, where data is hosted, how to invite a user or export data, what your status page says right now — from your published docs only. No source, no claim.
Evaluator or customer, which account, which plan, admin or end user, how urgent, sales or support or partner desk — your qualification and routing rules applied in the conversation. Security, legal and contract questions go to your people.
Deliver the interactive product demo, book the discovery or onboarding call, file the ticket with account, plan and steps, build the proposal from the price list, transfer the P1 with the context whispered in.
Getting-started nurture grounded in what they asked, the demo watched but no reply, the proposal unopened, the onboarding milestone due, the renewal ninety days out, the admin who asked about seat limits — on schedule, until done or until a person should call.
Every touch on the account’s front-office record, synced to your CRM and help desk. Every morning a briefing: what was handled overnight, which accounts need a person today.
AI-driven end to end. A person wherever your rules require it. Security incidents, data-deletion requests, contracts, billing disputes and anything outside your published documentation wait for your team; the routine, the AI handles and reports.
One knowledge base feeds every channel
Websites, uploads, pages and articles, Q&A, battle cards, images and videos — you approve it once, and phone, chat, email, demos and quotes all answer from the same verified source. No source, no claim.
40 languages, one bill, a help drawer over every screen
Languages and website translation, billing with plans, top-ups and alerts, onboarding, users & security, and the help drawer that answers from the platform manual — the plumbing that comes with it.
Private by architecture
Your Front Office runs in a private Cloudflare environment dedicated to your company — your own data-processing container, not a shared pool. Your knowledge stays yours: it never trains global models like GPT or Grok, and it is never shared.
- Private data-processing environment per company
- Grounded only in your knowledge
- Claim guard: no source, no claim
- Private environment option: an isolated environment with enterprise-grade security certifications, on request
Auto-Call — the AI calls your customers
Not only answering. From an automated event (a due date, a ready order, tomorrow’s appointment), a scheduled funnel or a list, the AI calls your registered contacts and announces your message — or talks as an agent: answers the question, moves the appointment, confirms, collects the missing detail. Call window, attempts, voicemail policy and consent rules are yours; every call is transcribed.
- “Hi Priya, this is Nimbus Software: your annual subscription renews on the 1st — the invoice is in your billing portal.”
- “Hi Marcus, this is Nimbus Software calling to schedule your onboarding session. Would Tuesday at 10 or Thursday at 2 work for your team?”
Scheduled Auto-Call comes inside a solution — see pricing; calling back the hang-ups is part of AI Phone. How it works, in the Phone chapter ›
The same Front Office, by job
The jobs a product names most often — each explained in full: what falls through the cracks today, a day with the AI on the job, every function seen from that job.
Questions, answered
Will the AI promise features, discounts or uptime we have not published?
No. It answers only from the documentation, pricing page, integrations directory, release notes and status page you approve. It does not invent an integration, commit to a roadmap date, state a security or compliance fact you have not published, or offer a discount outside the price rules you set. A security questionnaire, a contract or a DPA question is transferred to your people with the thread attached. No source, no claim.
What happens to our customers’ data and conversations?
Your Front Office runs on a private data-processing environment dedicated to your company; conversations and account data never train public models and are never shared. Account-specific information is given only to a verified contact of that account. Companies whose customers require an isolated environment with specific certifications ask for a private environment — available on request.
Does it replace our CRM, help desk or product analytics?
It sits in front of them. The AI answers, demos, books, quotes and files tickets, then writes the result back through Connectors — native CRM sync, webhooks and API. Many teams retire the help desk and the sequencing tool because tickets, funnels and history are included; the systems you keep stay the record. Product analytics stays in your product.
Try it free on your own product. 7 days. No credit card.
Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.
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