ZANUS FRONT OFFICE FOR SOFTWARE — AI E-MAIL
An inbox that answers itself — on your rules.
“Does the annual plan include priority support?”, “how do we add ten seats?”, “the sync stopped last night”, a security questionnaire attached, a request to delete a former employee’s data, a partner asking about margin: sales@ and support@ are answered from your published documentation, in the sender’s language. Anything about contracts, security, deletion or billing disputes is routed to the right person with a draft ready for approval.
Try it free 7 days on your own business · no credit card · per company, never per seat
REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.
Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet
The real Mail menu: department inboxes on the left, the thread in the middle, the AI reply on the right.
What it does
Plan contents, how-to questions, integration setup, how renewal works per your published terms — replied in minutes, ticket opened when the docs are not enough.
Security questionnaires, DPA and MSA questions, deletion requests, billing disputes, cancellations — to the account owner, legal or security, thread summarized, never auto-answered.
The email AI knows chats, demos and tickets of the same account — no “please send your account ID again” loops, no restarting the story.
Inside AI E-mail — the real screens
Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.
Keep Gmail or Outlook. Reply from Front Office.
Each person forwards a copy of his mailbox to his Front Office address and reads and replies in Front Office; a copy stays in his own mailbox; replies go out from your company’s own domain. Nothing to migrate, nothing to cancel.
- Your addresses, your domain — customers see nothing change
- A copy always stays in the person’s own mailbox
- A direct connection to Microsoft 365 and Gmail is coming
AI RESPOND — the whole reply, written for you
Lisa writes the reply from the thread, the customer’s history and the company’s knowledge; the person reads it and sends. Ask for changes in plain words. The same knowledge base answers the phone and the chat — one truth on every channel.
- Summarise a thread, translate it, read it aloud
- “Make a quote for 5 units at 10% discount and attach it” — done, inside that person’s discount authority; above it, the quote waits for approval
- Per department: AI drafts and a person approves · AI answers alone · people only
Available on its own — or inside a solution
Questions, answered
Can it send without approval?
Only what you allow. Routine answers from your documentation can go out automatically; everything you mark sensitive — contracts, security, deletion, discounts outside the rules — waits for one click from your team.
Do we keep our own domain and inboxes?
Yes. Connect sales@ and support@ as they are; the AI drafts and sends from your domain under your rules, and every message stays in your inbox and on the account’s record.
Try it free on your own product. 7 days. No credit card.
Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.
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