Winner CES 2026 · ISE 2026 · TMCnet 2026

AI CRM for Software & SaaS. A CRM for SaaS companies that writes its own records

AI CRM is a CRM for SaaS companies that fills itself from every call, chat, e-mail, form and demo: each evaluator becomes a contact, people at one domain become a company, and deals open on the first demo or quote request. The AI infers who is the economic buyer, the technical evaluator and the champion, and your reps keep the decisions.

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Zanus AI · AI CRM · Companies
CRM for SaaS companies: companies built from verified work e-mail domains with their people and deals, real Zanus AI screen

Companies

Each customer account is built from a verified business e-mail domain and holds its users, deals, tasks and conversations in one record.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Add a number field called seats requested to every deal.”

Lisa“Every deal will carry a seats requested number field, empty until someone fills it in. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Software & SaaS use it

1

Three people from one domain ask about SSO, pricing and the API; the company record shows a technical evaluator, a champion and an empty chair.

2

A deal moves from Demo to Quoted by itself when the evaluator asks for a quote from inside the AI Demo.

3

Before a renewal call, Brief me writes one page from the story: who asked what, what was sent and what to say next.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

  • Every person and company qualified from the conversations, health score with its WHY, gauges, photo, LinkedIn; nothing typed by your staff
  • Deals with stages, probability and expected close, created and moved by the events themselves: lead qualified → demo → quote → won
  • Tasks and to-dos assigned to your people, from the AI or by hand, with reminders; calls, meetings and notes logged on the record
  • Your own fields on contacts, companies and deals; saved views; tags and segments; record ownership
  • Pipeline forecast weighted by probability; win / loss review; "ask your pipeline" in plain language
  • Basic contacts and companies stay in every Front Office, this item adds the qualification, the pipeline and the forecast

Records it keeps

A B2B SaaS CRM fed by every conversation

Contacts from every channel

A name with an e-mail or a phone given in a chat, a call, a demo form or a mail becomes a contact by itself, with the source on the row.

Companies from verified domains

People with a verified work address at the same domain become one company, with their deals, tasks and the combined timeline in one record.

Deals that open themselves

A demo or a quote asked for opens the deal, and it moves from New toward Won as the evaluator watches, opens the quote or pays.

Health with its reason

Each contact carries a health score from 0 to 100 and a tooltip saying why it moved; READY TO BUY sorts the recent buying signals first.

Questions & answers

AI CRM for Software & SaaS: questions & answers

What makes a CRM fit a SaaS company?

Any CRM for software companies has to keep up with evaluators who arrive through the chat, the demo form, a call and a trial at once. AI CRM captures each person from every channel, groups them into a company by verified domain and opens the deal on the first sales signal, so the record exists before a rep types anything.

Can it map the buying committee of an enterprise deal?

Yes. Each person's role is inferred from what they asked, economic buyer, technical evaluator or champion, and shown beside their health and engagement. If no one has spoken with the economic buyer, the company's health line flags that gap.

Does it forecast the SaaS sales pipeline?

Yes. Open deals, the pipeline and a weighted forecast sit above the board, each amount counted by a probability that blends the stage with the contact's health score. The win/loss report reads the lost reasons and the days spent in each stage.

Will the AI mark deals as lost?

No. The AI opens deals and moves them forward as the evaluator acts, but it never moves a deal back and never marks it lost. LOST is a person's decision, and it asks for the reason.

Can we import our current contacts?

Yes, as a CSV file. Imported contacts wait in Import review until they are accepted one by one, and they are never auto-called. Only Managers may export customer data, and the log keeps who ran every export.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Software & SaaS ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.

REAL AI - the whole Front Office is AI, not old software with an AI button.

Awards & trade shows ›
TMCnet Enterprise AI Product of the Year 2026
Visitors meeting Zanus AI live at a 2026 trade show
Hands-on with the Zanus AI demo at a 2026 technology trade show

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