Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Webchat for Software & SaaS. An AI chatbot for SaaS customer support and sales

AI Webchat is an AI chatbot for SaaS customer support and pre-sales that answers visitors on your pricing, docs and help pages by text or by voice, in their language. It answers only from your knowledge, opens the page that explains a feature, shows real screens on request and turns a serious question into a demo request or a ticket.

TRY AI WEBCHAT FREENo credit card · Ready in 2 minutes

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7 days free · per company, never per seat · nothing to install

Zanus AI · AI Webchat · Opens the right page

AI chatbot for SaaS customer support: the chat opening the page a visitor asked about, real Zanus AI screen

Opens the right page

Ask about a topic with its own page and she opens it; ask about several and she gives a short guided tour of the site.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“On the pricing page, offer the demo form after the second plan question.”

Lisa“Pricing-page visitors will see the demo form after their second plan question. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Software & SaaS use it

On the pricing page at eleven at night, an ops lead asks which tier includes audit logs and gets the answer with the plan page opened.

An admin asks in the help center how to invite a team; the chat answers from the article and holds up the settings screen.

A visitor asks for a data-processing agreement; the chat collects the company and the address and files the request for your team.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

Text and voice in one widget on your site, the visitor types or talks; the AI answers in their language
Knows the page the visitor is on and answers from your pages, files, prices and rules
Shows pictures and product screens while it talks; opens the right page of your site and continues there
Captures the lead with a verified e-mail; books appointments from your live calendar; offers your AI Demo
Your people take over any chat live in one click, with the context, not a transcript to read
Instant barge-in: the visitor interrupts and the AI stops; echo and background noise filtered
Optional AI Avatar: the same assistant with a face that talks
Every conversation on the customer's record; chat analytics per page and topic; sessions exportable
Installs with one line on any site, Shopify, WordPress, custom; the widget is yours to brand

Available on its own or inside a solution · See pricing › · Per company, never per seat.

Everything AI Webchat does, for every business ›

Works withAI Booking AI Avatar AI Demo AI Quoting AI Tickets AI Returns & Warranty AI CRM

What it answers

A website chatbot for SaaS that answers from your docs

Plan and feature questions

Which tier has role-based permissions, how the API counts requests, whether data can be exported: AI chat for SaaS pricing pages answers from your published plans, never from guesswork.

Support from the help center

How-to questions are answered with the article opened beside the reply; a problem the docs cannot solve becomes a ticket with the chat attached.

Text or voice, any language

A visitor types or taps her picture and talks, in any of 40 languages, and can interrupt her the way they would interrupt a person.

Sessions you can read

Live sessions, outcomes by page and country, and every chat searchable by e-mail or by words, so you see which docs pages send people to the chat.

Set-up

Put the SaaS customer support AI on your site in 2 minutes

Lisa reads your pages

Your pricing, docs and help articles are read and named, together with the product screenshots she may show to visitors.

One line per site

Paste the script once on the marketing site and once on the help center; the status strip shows it installed and last seen.

Your greeting and look

Tell Lisa the label, the colors and the opening lines; she shows them before and after and applies them on your yes.

A week of real chats

Run it for 7 days, with no credit card, and read every session with what it produced: an answer, a lead, a demo or a ticket.

Questions & answers

AI Webchat for Software & SaaS: questions & answers

Can a chatbot answer SaaS pricing and integration questions?

Yes, from what you publish: the pricing page, the docs, the integrations directory and the answers your team approved. When the knowledge does not cover a question, the chat says so and passes it on, and the question is counted as a gap to fill.

Can the website chat handle first-line support for our customers?

Yes. As a support chatbot for software companies, it answers customers who ask how to reset two-factor or export a report from your help center, with the article opened beside it. What the docs cannot solve becomes a ticket or a mail for your team, with the whole conversation attached.

Can it show screens of our product while it answers?

Yes. When a visitor asks to see something, she holds up the real picture from your library: over the page on phones, inside her window on tablets and computers, with See it live and Open the page under it.

How does the chat turn evaluators into demo requests?

With your demo form inside the conversation, the Book a demo chip under her first reply and the Talk to a specialist chip with your number. A visitor who leaves without a word can receive the chat's summary by e-mail, once the address is verified.

How do we put the chatbot on the marketing site and the help center?

Paste one line of code in each site's theme, once, and every page gets the widget in your colors. Your marketing site, docs and app pages each confirm the install on the Website chat page, beside the last visitor's open.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Software & SaaS ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.