Front Office AI

ZANUS FRONT OFFICE — CONTACTS, COMPANIES & QUALIFICATION

The AI CRM that updates the record — and works the next step.

Every call, chat, email, demo and form becomes a contact record the AI writes: who they are, which company, what they asked, what they were quoted, how warm they are. Qualification rules you set — budget, timeline, fit, business-email check, competitor filter — sort the serious buyers from the noise before a human ever looks.

Start free

Try it free 7 days on your own business · no credit card · per company, never per seat

REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.

Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

Contacts & Leads — the CRM: contacts, companies, qualification

The real Contacts & Leads menu: end customers, companies, resellers, import review — one record per human, every touch attached.

What it does

Records the AI writes

No data entry. Name, company, role, channel, language, every question asked and every answer given — captured from the conversation itself.

Qualification rules, yours

Budget · timeline · fit · business-email check · competitor filter. A lead score on every contact, recomputed on every touch.

The NEEDS HUMAN queue

The AI works the rest. What lands on a human is short, warm and comes with the whole story — a rep reads two lines and calls.

Inside the CRM — the real screens

Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.

Contacts & Leads — the CRM: contacts, companies, qualification
The Front Office CRM: every contact with its channel, company, industry and reference, the qualification status, the running follow-up sequence, the full timeline, the buying committee per company, the Import review queue and the Blacklist.
Start free — see it on your own business7 days · no credit card · nothing to install. Give it your website and it is yours to test.

End customers, companies, resellers — three tabs, one truth

Contacts & Leads keeps end customers, the companies they belong to and your reseller network in one menu. A company card shows every stakeholder, the combined timeline and the health score; a reseller card shows their leads, approvals and web code.

  • Contact → company → buying committee, mapped by the AI
  • Health score 0–100 with the WHY on every record
  • Reseller applications, approvals and their own lead flow
Contacts & Leads — 🏢 Companies
Contacts & Leads — End customers

Qualification: the rules are yours, the work is the AI’s

Set what a qualified lead means for YOUR business: minimum budget, decision timeline, the fit questions the AI must ask, whether free-mail addresses count, which competitors’ employees to filter out. The AI asks in the conversation, scores the answers, and routes: qualified → demo or booking; unqualified → polite close; unsure → NEEDS HUMAN.

  • Rules per department or funnel
  • Competitor domains and free-mail screening built in
  • Every score explained by the answers that produced it

Import review: old lists become live records

Trade-show badges, purchased lists, exports from a retired CRM — import them, review the AI’s matching (duplicates merged, companies recognized, junk flagged), then let the funnels work them.

  • Duplicate detection and company matching
  • Junk and competitor rows flagged before they pollute your base
  • Hands the clean list to Marketing funnels
Contacts & Leads — Import review

Available on its own — or inside a solution

One subscription per company — never per seat. Your whole team uses it, on their own phones, at no extra charge; add operators only for the people who run the dashboard. See pricing →  ·  Try it free 7 days, no credit card →
Software your team operates — or an AI Front Office that does the work? This capability is part of one integrated Front Office: enable it when you need it, and the AI runs it with the rest.

Questions, answered

Do I still need my CRM?

Many customers retire it: the Front Office contact base holds the full history of every AI and human touch. If you keep one, Connectors syncs records both ways.

Who decides what "qualified" means?

You do, in the rules. The AI applies them in every conversation and shows the answers behind each score, so you can tune the rules and see the effect the same day.

Which solution includes the CRM?

Contacts and companies come with every Front Office; AI CRM adds the qualification, the pipeline and the forecast. Which solution includes what: see pricing.

Try it free on your own business. 7 days. No credit card.

Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.

Start free
VIEW ALL NEXT❯

← Previous: Web & Leads  ·  Sharing with a colleague? 📄 Get the PDF · ✉️ Email this page ·