Winner CES 2026 · ISE 2026 · TMCnet 2026

AI CRM. Keeps every deal moving.

Customers scored and deals moved by the conversations themselves.

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7 days free · per company, never per seat · nothing to install

Zanus AI · AI CRM · Contacts & Leads: the list with sources and status

AI CRM — Contacts & Leads: the list with sources and status, real Zanus AI screen

You talk. Lisa sets it up.

You“Add a deal stage called Negotiation.”

Lisa“Added. Your deals now have a Negotiation stage. OK?”

Any setting, in any module · applied only on your yes

Every call, chat and e-mail fills in the customer's record, scores the lead and moves the deal, with nothing typed by hand. You get one story per customer, tasks handed out by the AI and a forecast of what will close.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

Every person and company qualified from the conversations, health score with its WHY, gauges, photo, LinkedIn; nothing typed by your staff
Deals with stages, probability and expected close, created and moved by the events themselves: lead qualified → demo → quote → won
Tasks and to-dos assigned to your people, from the AI or by hand, with reminders; calls, meetings and notes logged on the record
Your own fields on contacts, companies and deals; saved views; tags and segments; record ownership
Pipeline forecast weighted by probability; win / loss review; "ask your pipeline" in plain language
Basic contacts and companies stay in every Front Office, this item adds the qualification, the pipeline and the forecast

What makes it different

Records that fill themselves

Calls, chats and e-mails write the record; your staff types nothing.

Health score with its why

Every lead gets a score and the reason behind it, in plain words.

Deals that move themselves

A demo watched or a quote paid moves the deal, paid means won.

Photo and LinkedIn found

The AI finds the person's photo and LinkedIn, and reads their company's website.

Competitors filtered out

Imported leads are checked; competitors land on a blacklist and are never e-mailed.

Ask your pipeline

Ask 'who did we not call back?' and get the answer from your records.

See all 16 functions

Contacts & Leads

The record and the storyOne record per contact with source, owner and status; every call, chat, mail, quote, booking and demo on one timeline with transcripts.
Contact tabsAll, end customers, resellers, import review, a never-mailed blacklist, and companies grouped by verified domain as the buying committee.
AI qualification and gaugesA health score with its reason, fit, intent and engagement gauges, plus photo, LinkedIn and company found by the AI.
Auto-process non-competitorsImported leads are reviewed one by one; clean, non-competitor leads are imported and their follow-up started, the rest wait for a person.
Search, sources, sort, mail viewSearch and sort by source, and a mail view: assigned to me, unassigned, overdue mail, other contacts.
Add, edit, import, exportManagers add, edit and import contacts from CSV; export everything, with every export logged.
Actions from the recordE-mail, call, send a quote or demo link, book, start a follow-up, open a ticket or return, if that module is owned.
The two SettingsOne settings panel for custom fields, deal stages and tags; another for contact kinds, business types, reply switches and default follow-ups.

Companies

One row per companyEach company with its people, deals, open quotes, domain, website and the research the AI made.

Deals

Stages, probability, expected close, amountDeals are created and moved by events, from lead qualified to quote paid as won, or by hand, with the win/loss reason.
ForecastA pipeline forecast weighted by each deal's probability, with win and loss review on the Statistics page.

Tasks & TO DO

TasksCreated by the AI, like a promised callback or a quote to approve, or by hand; assigned, dated, prioritized, with e-mail reminders.
Tabs and the operators' deskMine, Team, Unassigned and Done, plus the operators' desk: the same work queue shown on the Marketing page.
My settingsE-mail alerts when a task is assigned or you are mentioned, and a morning briefing of your tasks and deals.

Custom fields, views, tags, owners

Custom fields, views, tags, ownersYour own fields on contacts, companies and deals, searchable, in saved views, optionally given to the AI; tags, segments, owners.

Ask your pipeline

Ask your pipelineAsk 'which deals close this month?' or 'who did we not call back?' and get plain answers from your records.

Add it to any contact channel — AI Phone, AI Chat, AI E-mail or AI Web Forms — or get it inside a solution · See pricing › · Per company, never per seat.

Works withAI Phone AI Chat AI Web Forms AI Demo AI Quoting AI Booking AI Follow-up AI Tickets AI Returns & Warranty AI Call Desk AI Marketing

Questions & answers

AI CRM: questions & answers

What is an AI CRM?

An AI CRM writes and updates customer records from the conversations themselves rather than from staff typing. Zanus AI CRM qualifies each person and company from calls, chats and e-mails, gives a health score with the reason behind it, and moves deals from lead to demo, quote and won.

Do I have to enter contacts and notes by hand?

No. Calls, chats and e-mails fill in the record, and the AI finds the person's photo and public profile and reads their company's website. You can still add your own fields, saved views, tags and record owners.

Can an AI CRM forecast sales?

Yes. It builds a pipeline forecast weighted by each deal's probability and expected close date, and offers a win and loss review. You can also ask your pipeline questions in plain language, such as who did we not call back.

Does AI CRM assign tasks to my team?

Yes. Tasks and to-dos go to your people from the AI or by hand, with reminders, and calls, meetings and notes are logged on the record. You can ask Lisa to e-mail you whenever a task is assigned to you.

What is the difference between basic contacts and AI CRM?

Basic contacts and companies come with every Front Office. AI CRM adds the qualification, the health score, the deal pipeline and the forecast on top, and it needs at least one contact channel such as AI Phone or AI Chat.