Front Office AI · Automotive OEMs

ZANUS FRONT OFFICE FOR AUTOMOTIVE OEMS — DRIVER & VEHICLE RECORDS

The driver record that writes itself — VIN, household, dealer and every conversation.

Every call, chat, email, form and case lands on the driver’s front-office record: who they are, which vehicles and VINs, which dealer they use, which finance account they asked about, what was answered, what is still open. The AI fills it in from the conversations it had — no wrap-up typing after the call. Not your servicing or warranty system: the conversation record, next to them.

Start free

Try it free 7 days on your own business · no credit card · per company, never per seat

REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.

Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

Contacts & Leads — the CRM: contacts, companies, qualification

The real Contacts & Leads menu: end drivers, companies, resellers, import review — one record per human, every touch attached.

What it does

Fills itself in

Contact details, preferred language, VINs mentioned, dealer of choice, lease maturity stated, cases filed, appointments booked — written by the AI as it talks.

Households, fleets and dealers

Two drivers, three vehicles, one address; a fleet manager and forty units; the dealer that services them — linked, so owner relations sees everything.

Your rules, applied

Identity checks before account details, which region handles which dealer, goodwill routing, market-specific disclosures — the AI follows them in every conversation.

Inside the CRM — the real screens

Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.

Contacts & Leads — the CRM: contacts, companies, qualification
The Front Office CRM: every contact with its channel, company, industry and reference, the qualification status, the running follow-up sequence, the full timeline, the buying committee per company, the Import review queue and the Blacklist.
Start free — see it on your own brand7 days · no credit card · nothing to install. Give it your website and it is yours to test.

End drivers, companies, resellers — three tabs, one truth

Contacts & Leads keeps end drivers, the companies they belong to and your reseller network in one menu. A company card shows every stakeholder, the combined timeline and the health score; a reseller card shows their leads, approvals and web code.

  • Contact → company → buying committee, mapped by the AI
  • Health score 0–100 with the WHY on every record
  • Reseller applications, approvals and their own lead flow
Contacts & Leads — 🏢 Companies
Contacts & Leads — End drivers

Qualification: the rules are yours, the work is the AI’s

Set what a qualified lead means for YOUR business: minimum budget, decision timeline, the fit questions the AI must ask, whether free-mail addresses count, which competitors’ employees to filter out. The AI asks in the conversation, scores the answers, and routes: qualified → demo or booking; unqualified → polite close; unsure → NEEDS HUMAN.

  • Rules per department or funnel
  • Competitor domains and free-mail screening built in
  • Every score explained by the answers that produced it

Import review: old lists become live records

Trade-show badges, purchased lists, exports from a retired CRM — import them, review the AI’s matching (duplicates merged, companies recognized, junk flagged), then let the funnels work them.

  • Duplicate detection and company matching
  • Junk and competitor rows flagged before they pollute your base
  • Hands the clean list to Marketing funnels
Contacts & Leads — Import review

Available on its own — or inside a solution

One subscription per company — never per seat. Your whole team uses it, on their own phones, at no extra charge; add operators only for the people who run the dashboard. See pricing →  ·  Try it free 7 days, no credit card →
Software your team operates — or an AI Front Office that does the work? This capability is part of one integrated Front Office: enable it when you need it, and the AI runs it with the rest.

Questions, answered

Does this replace our CRM or servicing system?

No. It is the front-office layer: conversations, cases, bookings and follow-ups. Finance accounts, warranty claims and vehicle master data stay where they are; Connectors write contacts, cases and appointments back and sync natively with your CRM.

Which solution includes it?

Available on its own or inside a solution. Which solution includes what: see pricing.

Try it free on your own brand. 7 days. No credit card.

Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.

Start free
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