Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Call Desk for Automotive OEMs. A browser phone and callback queue for your agents.

AI Call Desk gives owner-relations, servicing and dealer-support agents a phone in the browser that calls from your company number, plus a work queue the Front Office prepares: who to call, why and from which conversation. Hardship callbacks, lessees with no turn-in booked and dealers waiting on a claim answer fill the queue. Each call is transcribed into the record.

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7 days free · per company, never per seat · nothing to install

Zanus AI · AI Call Desk · The work queue on the operators' desk

AI Call Desk — The work queue on the operators' desk, real Zanus AI screen

You talk. Lisa sets it up.

You“Put every lessee within forty-five days of maturity without a turn-in in the lease-end queue.”

Lisa“Done: lessees within forty-five days of maturity and no turn-in now fill the lease-end queue, soonest first. Add a script for the call?”

Any setting, in any module · applied only on your yes

How Automotive OEMs use it

A servicing agent starts the shift with a queue of hardship callbacks, each with the caller's stated situation and the account noted.

After calling a dealer about a rejected claim, the warranty agent dictates two lines and the next step is scheduled.

An agent working from home calls lessees with no turn-in booked, and the brand's number shows on caller ID.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

Work queue: who to call, why, from which conversation, prepared by Front Office
Phone in the browser, calling from your company number
The call transcribed into the customer's story as it happens
Two dictated lines after the call → the next step proposed and scheduled
AI Assist on calls available on top: live suggestions from your knowledge while your person talks

Add it to AI Phone or get it inside a solution · See pricing › · Per company, never per seat.

Everything AI Call Desk does, for every business ›

Works withAI Phone AI CRM AI Assist on calls AI Quoting AI Booking AI Follow-up

Questions & answers

AI Call Desk for Automotive OEMs: questions & answers

Can contact-center agents call from a browser phone?

Yes. AI Call Desk is a phone in the browser calling from your company number, so agents at any site or at home work from the same queue. Every call is transcribed into the driver's or dealer's record.

How is the agent's call queue built?

The Front Office prepares it from the conversations and your rules: the hardship caller waiting for a trained person, the lessee with no turn-in, the dealer waiting on a claim. Each entry says why the call is needed.

Can AI suggestions appear during these calls?

Yes, with AI Assist on calls added. Program rules and disclosures appear on the agent's screen while the agent stays the only voice the lessee or dealer hears.

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