AI Returns & Warranty for Automotive OEMs. Accessory returns and warranty parts returns tracked to closed.
AI Returns & Warranty handles returns on your rules: an accessory bought from the brand's online store, a warranty part a dealer must send back for inspection. Return eligibility follows the rules you write, and instructions are e-mailed on approval. Each return moves through a pipeline from pending to arriving to closed, while coverage decisions stay with your warranty team.
TRY AI RETURNS FREENo credit card · Ready in 2 minutes7 days free · per company, never per seat · nothing to install
You talk. Lisa sets it up.
You“Accept accessory returns unopened within thirty days; warranty parts returns need warranty team approval.”
Lisa“Done: unopened accessory returns are accepted within thirty days, and warranty parts returns wait for warranty team approval. E-mail instructions on approval?”
Any setting, in any module · applied only on your yes
How Automotive OEMs use it
An owner returns an unopened roof-rack kit within your return window; instructions are e-mailed and the return is tracked to closed.
A dealer asks how to send back a failed part for a warranty claim; the return instructions and the tracking number go out as typed.
A parts return that arrives damaged is held in the pipeline for your warranty team to decide.
REAL AI - the whole Front Office is AI, not old software with an AI button.
What’s included
- Eligibility decided on your rules; instructions e-mailed on approval
- A pipeline you can see: pending → arriving → work in progress → awaiting payment → paid → shipped → closed
- Repair quotes e-mailed for approval; payment link; the tracking number sent as your person typed it
- Status on the customer's record until closed
Add it to AI Tickets or get it inside a solution · See pricing › · Per company, never per seat.
Everything AI Returns & Warranty does, for every business ›
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Questions & answers
AI Returns & Warranty for Automotive OEMs: questions & answers
Can an AI handle accessory returns for an automaker's online store?
Yes. The return request is checked against the rules you set, such as condition and return window, and the instructions are e-mailed once approved. The accessory return then moves through a visible pipeline from arriving to closed, with its status on the owner's record.
Does the AI decide warranty claims for the brand?
No. Claim adjudication stays with your warranty team. AI Returns & Warranty tracks the parts returns and repairs that follow, with status on the record and tracking numbers sent as typed.
Can dealers see the status of a parts return?
Yes, when they ask. The status sits on the dealer's record through each stage, from pending to shipped to closed, and the AI reads it back on the dealer-support line or by e-mail.
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Where next?
Start with the one thing you need. Add more anytime by asking Lisa.
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