AI Team Training for Automotive OEMs. Contact center agent training for automakers, taught by Lisa
AI Team Training is contact center agent training for automakers: you explain a procedure once, by talking or typing, and Lisa teaches it to every new agent by voice and on screen, chapter by chapter. The agent opens a personal link, asks at any moment, takes a spoken test, and the attestation is signed.
TRY AI TEAM TRAINING FREENo credit card · Ready in 2 minutesReady to buy? See plans & pricing ›
7 days free · per company, never per seat · nothing to install
Tell me
A team lead presses Tell me and talks through the escalation steps; Lisa shapes them into a lesson with a picture or a page beside it.
Easy setupSet up everything just by talking to Lisa AISee how ›You“Invite every new user of the dashboard to the escalation book.”
Lisa“Every new dashboard user will be invited to the escalation book automatically, with reminders. Apply?”
You talk. Lisa sets it up. Applied only on your yes.
How Automotive OEMs use it
A new owner relations agent plays the complaint escalation book on her phone the night before her first shift.
A recall procedure changes; the book is edited once, the agents concerned are invited, and the register shows who played the new version.
An agent asks a question the book does not answer; it waits under Questions for the trainer to fill the gap.
REAL AI - the whole Front Office is AI, not old software with an AI button.
What’s included
- Courses generated from your own material
- Quizzes and progress per person; transcripts and results exportable
- Updated when your knowledge changes
Available on its own or inside a solution · See pricing › · Per company, never per seat.
How it trains
Owner relations agent onboarding, taught and tested
Explain it once
The person who knows the escalation or recall procedure explains it once; Lisa teaches it to every agent who joins after.
Questions answered
The agent interrupts and asks; Lisa answers from the book first, then from your internal knowledge, and never guesses.
Versions on record
Each saved book keeps its versions, and the register shows which version every agent played and when.
A signed attestation
Each attestation keeps the training records for customer care: the company, the agent, the date, the chapters heard and the test result, on one PDF for the personnel file.
Set-up
Set up agent training for your contact center in 2 minutes
Start a book
Open Training under Team, name the book and add its chapters in the order the job is done.
Explain each section
Type or tell each section, and add a picture, a web page, a video or a document from the cabinet.
Keep the test
Ask Lisa to review the escalation book for thin sections, then keep the spoken test questions she drew from each chapter.
Invite the agents
Invite sends each agent the seven-day link with reminders; start inside the free 7-day trial, no credit card.
Questions & answers
AI Team Training for Automotive OEMs: questions & answers
How is a training book for agents written?
In chapters and sections, typed or explained to the assistant with Tell me. Each section comes back as BEFORE and AFTER in your words, and Review my book names what is thin before anyone hears it.
Does a new agent need a login?
No. Each agent plays the book on a personal link that lasts seven days, on any device, and a link that ran out asks the trainer for more time. Dealer staff product training goes out the same way, on a link per person.
How is the agent tested?
At the end Lisa asks the test questions by talking, marks each answer against your own lines, and prints the result on the attestation with the chapters heard.
Can the HR file get the training records?
Yes. Export CSV on the Results tab gives the register after your password, and Attestations PDF brings every signed attestation together in one file.
Keep exploring
Where next?
Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Automotive OEMs ›
Easy setup
Answers & books
Sells
Helps your team
Included
Award-winning AI
Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.
REAL AI - the whole Front Office is AI, not old software with an AI button.
Awards & trade shows ›
Give Lisa your website.
She sets up your business in 2 minutes.
Other software makes you learn it. Zanus AI learns your business.
Try it free on your own business — no credit card, per company, never per seat.
Ready to buy? See plans & pricing ›
Or call +1 (954) 736-3939 — the AI answers.