Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Webchat for Automotive OEMs. A chatbot for automotive brand websites and owner portals

AI Webchat is a chatbot for automotive brand websites that answers owners and shoppers by text or voice, in their language, from your owner's manuals, model pages and approved recall notices only. It opens the right page while it talks, shows your pictures and turns a conversation into a test drive, a quote request or a case.

TRY AI WEBCHAT FREENo credit card · Ready in 2 minutes

Ready to buy? See plans & pricing ›

7 days free · per company, never per seat · nothing to install

Zanus AI · AI Webchat · Opens the page

Opens the page

Ask about charging and the charging page opens; ask about three topics and she walks the owner through each page in turn.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“On recall questions, always point owners to the recall lookup page first.”

Lisa“Added as an always-say rule: recall questions get your recall lookup page first, in the chat and on the phone. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Automotive OEMs use it

An owner asks the owner portal chatbot how to pair her phone; it answers from the owner's manual and opens the connectivity page beside it.

A visitor types a recall question at midnight; the chat gives your published wording and opens your recall lookup page.

A shopper writing in Portuguese asks about towing capacity and hears the answer by voice, with the trim's page opened.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

Text and voice in one widget on your site, the visitor types or talks; the AI answers in their language
Knows the page the visitor is on and answers from your pages, files, prices and rules
Shows pictures and product screens while it talks; opens the right page of your site and continues there
Captures the lead with a verified e-mail; books appointments from your live calendar; offers your AI Demo
Your people take over any chat live in one click, with the context, not a transcript to read
Instant barge-in: the visitor interrupts and the AI stops; echo and background noise filtered
Optional AI Avatar: the same assistant with a face that talks
Every conversation on the customer's record; chat analytics per page and topic; sessions exportable
Installs with one line on any site, Shopify, WordPress, custom; the widget is yours to brand

Available on its own or inside a solution · See pricing › · Per company, never per seat.

Everything AI Webchat does, for every business ›

Works withAI Booking AI Avatar AI Demo AI Quoting AI Tickets AI Returns & Warranty AI CRM

What it answers

Customer service chatbot for automakers, from manual to visit

Answers from your manuals

Owner's manuals, model pages, charging guides and the answers your team approved, nothing else. When the answer is not there, the question goes to your team instead of a guess.

Opens the page it talks about

A question about charging opens the charging page and a question about a trim opens that trim. A visitor who names several topics gets a short guided tour.

Shows your pictures

Ask to see the cargo area or the infotainment screen and she holds up your real picture, over the page on phones and inside her window on larger screens.

Every session counted

Live sessions, sessions by hour and by country, and each outcome: an answer, a test-drive request, a quote request, a case, or a chat opened and never typed.

Set-up

Set up the chatbot for your brand site in 2 minutes

Lisa reads the site

Lisa reads your model, owner and recall pages, names them, finds the pictures she can show and asks how visitors should be greeted.

One line in the theme

Paste the script once in the brand-site theme and the owner-portal theme; the status strip says installed as soon as a visitor opens a page.

Your look and greeting

Tell Lisa the label, the tagline, the colors and the opening lines. She shows BEFORE and AFTER and applies the change on your yes.

Seven days of real visitors

Try it on your own brand site for 7 days, free and with no credit card, and read every session with its outcome.

Questions & answers

AI Webchat for Automotive OEMs: questions & answers

Can a chatbot answer recall questions on a brand website?

Yes, from the recall notices you approved and nothing else. It explains the campaign in your words, opens your recall lookup page, and an owner who wants the repair can book a dealer visit in the chat when AI Booking is on.

Will the chatbot diagnose a warning light?

No. This AI chatbot for automakers gives the instruction you approved for that warning, such as stopping safely or seeing a dealer today, then offers a person or a visit. It never tells an owner that the vehicle is fine to drive.

Which languages does the brand-site chat speak?

Forty languages. As a multilingual chatbot for automotive brands, it writes her opening lines once in your language and shows and speaks them in each visitor's, and a formal or familiar form of address is set for the languages that have the choice.

Can an owner reach a person from the chat?

Yes. A visitor who asks for a person lands in the mail queue that needs a person, or the chat becomes a case, with the whole conversation attached; on phones the Talk to a specialist chip calls your number.

How is the chatbot added to the brand site and owner portal?

Your web team pastes one line of code into the brand-site theme and the owner-portal theme, and every page shows the chat in your colors. Its status then reads installed, with the moment an owner last opened it.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Automotive OEMs ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.