Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Team Assistant for Automotive OEMs. Field staff ask program questions from the road.

AI Team Assistant answers your staff and field team from internal knowledge drivers never see: incentive and allocation rules, internal escalation paths, goodwill guidelines, who owns which region. Every answer shows its source. A district manager between dealer visits asks on the phone instead of calling headquarters, and a new agent learns where each policy lives.

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Zanus AI · AI Team Assistant · The screen at a new conversation
AI Team Assistant — The screen at a new conversation, real Zanus AI screen

You talk. Lisa sets it up.

You“Load internal incentive rules and the escalation guide for staff and field teams only.”

Lisa“Done: internal incentive rules and the escalation guide are loaded as staff-only knowledge, never shown to drivers or dealers. Add the allocation policy?”

Any setting, in any module · applied only on your yes

How Automotive OEMs use it

1

A district manager in a dealer's parking lot asks which stores qualify for this quarter's service incentive and gets the internal rule with its source.

2

A field service engineer asks for the internal escalation path for a repeat drivetrain complaint and sees the procedure page.

3

A new servicing agent asks how to handle a lease transfer request and is pointed to the internal procedure.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

  • An internal assistant for your staff, procedures, prices, policies
  • Internal-only knowledge, kept out of everything customers see
  • Answers with the source, so people learn where things are

Available on its own or inside a solution · See pricing › · Per company, never per seat.

Everything AI Team Assistant does, for every business ›

Works withAI File CabinetLisa, your AI assistant

Questions & answers

AI Team Assistant for Automotive OEMs: questions & answers

Can field staff at an automaker ask an AI about programs?

Yes. AI Team Assistant answers district managers and field engineers from internal program rules, policies and procedures, with the source of each answer. They ask from the road instead of waiting for headquarters to call back.

Is internal knowledge kept away from drivers and dealers?

Yes. Internal-only knowledge is never shown on the driver or dealer channels. Allocation rules, internal goodwill guidelines and escalation paths stay with the staff who use the assistant.

How does the Team Assistant help new contact-center agents?

New agents ask where a procedure lives, such as handling a name change or a lease transfer request, and get the answer with its source. They learn the internal pages instead of interrupting a team lead.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Automotive OEMs ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.

REAL AI - the whole Front Office is AI, not old software with an AI button.

Awards & trade shows ›
TMCnet Enterprise AI Product of the Year 2026
Visitors meeting Zanus AI live at a 2026 trade show
Hands-on with the Zanus AI demo at a 2026 technology trade show

Give Lisa your website.
She sets up your business in 2 minutes.

Other software makes you learn it. Zanus AI learns your business.
Try it free on your own business — no credit card, per company, never per seat.

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Or call +1 (954) 736-3939 — the AI answers.