Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Time Machine for Automotive OEMs. A customer complaint timeline for automakers, in date order

AI Time Machine builds a customer complaint timeline for automakers from your own records: ask the Team Assistant about an owner's case and every mail, call, document and dealer visit lines up at its date. Each moment opens as it lives, with a recap built from the record, and the whole story prints on your letterhead.

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7 days free · per company, never per seat · nothing to install

Zanus AI · AI Time Machine · Ask, then see

Customer complaint timeline for automakers: the Team Assistant's answer laid out on a timeline, real Zanus AI screen

Ask, then see

Ask about an owner's case, then press Time Machine: the dated moments behind the answer spread across lanes, in order.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Go back to March and tell me what happened on this case.”

Lisa“Moved to March: two mails and one call that month, and the dealer's reply on the 14th is open on the right.”

You talk. Lisa sets it up. Applied only on your yes.

How Automotive OEMs use it

Owner relations asks about a long-running complaint; the first mail, three calls and two dealer visits line up in order.

A repair invoice dated last March, filed today, stands in March on the timeline, not on the day it was filed.

Before a call with a dealer, the manager prints the dealer dispute timeline on the company letterhead.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

The TIME MACHINE button: the count of dated moments an answer gathered
Lanes: mail, mailboxes, documents, calls and bookings, records, calendar, pictures
The jog knob: first, previous, play, next, last, by moment, day, week or month
The pane: the moment as it lives, the passage lit
A recap per moment: built from the record itself
Dates in the file: a document at the date written in it
Refresh from the records: what came after, marked new
Print the story: the chronology on your letterhead

Add it to AI Team Assistant or get it inside a solution · See pricing › · Per company, never per seat.

Everything AI Time Machine does, for every business ›

Works withAI File Cabinet AI Chat for your team AI E-mail AI Calls Transcripts

How it works

Case chronology for owner complaints, one lane per kind

One lane per kind

Mail, documents, calls and bookings, records and the calendar each have a lane, and every moment is a marker at its date.

The knob and the transport

Step by a moment, a day, a week or a month, press play, or drag the red cursor along the case.

Who said what

Ask who said it and when; the answer cites the mail or the call, and the timeline opens it at its moment.

Grows with the case

New mail and documents that arrive after the answer join the same timeline, marked new.

Set-up

Set up a customer complaint timeline in 2 minutes

Ask the assistant

Ask the Team Assistant about an owner, a dealer or a case in your own words, as you would ask a colleague.

Press TIME MACHINE

The button shows how many dated moments the answer gathered; press it to open the timeline.

Move through it

Play it, step through it or drag the cursor, and open each moment where it lives.

Print a real case

During the 7 free days, no credit card, print the story of a real owner complaint before you decide.

Questions & answers

AI Time Machine for Automotive OEMs: questions & answers

Where do the dates on the timeline come from?

Only from the brand's own records: mailboxes, the File Cabinet, calls, dealer bookings and the calendar. A repair invoice or a letter sits at the date it carries, whatever day someone filed it.

Is the recap written from the AI's memory?

No. On the owner case history timeline, the recap of each moment comes from that record alone, with the mail, the lit page of the document or the call transcript open beside it.

Can the complaint timeline be shared?

Print the whole story on your letterhead for the meeting or the case file; each moment also opens where it lives for a closer look.

Does it decide who is right in a complaint?

No. It lays out what is on the record, in order, with the source of each moment; the people handling the case make the decision.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Automotive OEMs ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.