ZANUS FRONT OFFICE FOR PUBLIC SAFETY — FRONT-OFFICE RECORDS
The front-office record that writes itself — and never touches the case file.
Every call, chat, email, form, appointment and request lands on the resident’s front-office record: who contacted the desk, in which language, what they asked, what was answered from which published source, what was booked, what is still open. The AI fills it in from the conversations it had — nobody types notes after a call. Not the case file, not the incident report: the conversation record, kept apart from your records-management and court systems.
Try it free 7 days on your own business · no credit card · per company, never per seat
REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.
Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet
The real Contacts & Leads menu: end residents, companies, resellers, import review — one record per human, every touch attached.
What it does
Contact details, preferred language, which desk, requests filed, appointments booked, fee schedule sent — written by the AI as it talks.
The family booking visitation, the attorney’s office requesting a report — linked, so the desk sees who is asking on whose behalf.
Which desk answers what, which questions go to a person, what may be said about report status — the AI follows them in every conversation.
Inside the CRM — the real screens
Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.
End residents, companies, resellers — three tabs, one truth
Contacts & Leads keeps end residents, the companies they belong to and your reseller network in one menu. A company card shows every stakeholder, the combined timeline and the health score; a reseller card shows their leads, approvals and web code.
- Contact → company → buying committee, mapped by the AI
- Health score 0–100 with the WHY on every record
- Reseller applications, approvals and their own lead flow
Qualification: the rules are yours, the work is the AI’s
Set what a qualified lead means for YOUR business: minimum budget, decision timeline, the fit questions the AI must ask, whether free-mail addresses count, which competitors’ employees to filter out. The AI asks in the conversation, scores the answers, and routes: qualified → demo or booking; unqualified → polite close; unsure → NEEDS HUMAN.
- Rules per department or funnel
- Competitor domains and free-mail screening built in
- Every score explained by the answers that produced it
Import review: old lists become live records
Trade-show badges, purchased lists, exports from a retired CRM — import them, review the AI’s matching (duplicates merged, companies recognized, junk flagged), then let the funnels work them.
- Duplicate detection and company matching
- Junk and competitor rows flagged before they pollute your base
- Hands the clean list to Marketing funnels
Available on its own — or inside a solution
Questions, answered
Does this replace our records-management or court system?
No. It is the front-office layer: conversations, appointments, requests and follow-ups. Incident reports, court files, jail records and criminal history stay where they are, and the Front Office does not connect to criminal-justice databases; Connectors write appointments and contacts back to your systems.
Which solution includes it?
Available on its own or inside a solution. Which solution includes what: see pricing.
Try it free on your own agency. 7 days. No credit card.
Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.
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