Winner CES 2026 · ISE 2026 · TMCnet 2026

AI CRM for Public Safety. A CRM for police departments' front desks, filled by itself

AI CRM is a CRM for police departments' front desks that fills itself: everyone who calls, chats, writes or sends a form with a name and an e-mail or phone becomes a contact, every conversation on one timeline. Clerks see what a requester already asked before replying, and tasks carry the resident's local time.

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7 days free · per company, never per seat · nothing to install

Zanus AI · AI CRM · Contacts

CRM for police departments: everyone who left a name with an e-mail or phone, the channel and status on each row, real screen

Contacts

Everyone who leaves a name with an e-mail or a phone lands here with the channel they used, so a clerk finds a requester at once.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Add contact kinds for towing companies and for schools.”

Lisa“Two new contact kinds, towing company and school, are ready in your settings, shown before and after. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Public Safety use it

A law office calls three times about the same crash report, and all three calls sit on one timeline for the records clerk.

Before returning a towing company's call, the supervisor asks Lisa for a brief and reads its open release requests.

A school that books the fire-safety talk every fall is grouped as one organization with its teachers' contacts.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

Every person and company qualified from the conversations, health score with its WHY, gauges, photo, LinkedIn; nothing typed by your staff
Deals with stages, probability and expected close, created and moved by the events themselves: lead qualified → demo → quote → won
Tasks and to-dos assigned to your people, from the AI or by hand, with reminders; calls, meetings and notes logged on the record
Your own fields on contacts, companies and deals; saved views; tags and segments; record ownership
Pipeline forecast weighted by probability; win / loss review; "ask your pipeline" in plain language
Basic contacts and companies stay in every Front Office, this item adds the qualification, the pipeline and the forecast

Add it to any contact channel — AI Phone, AI Webchat, AI E-mail or AI Web Forms — or get it inside a solution · See pricing › · Per company, never per seat.

Everything AI CRM does, for every business ›

Works withAI Phone AI Webchat AI Web Forms AI Demo AI Quoting AI Booking AI Follow-up AI Tickets AI Returns & Warranty AI Calls Transcripts AI Marketing

One record

Contact management for sheriff's offices, filled by every channel

Every channel writes it

Calls, chats, e-mails and forms add the contact and the conversation by themselves, with where each came from on the row.

One timeline

The resident request history on one record, every event newest first, so nobody asks a resident to repeat what they said on the phone.

Organizations formed for you

Law offices, insurers, towing companies and schools grouped from their verified e-mail domains, with their people and their requests.

Brief me

One click and Lisa writes a one-page brief from the record before a clerk returns a call: who it is, what was asked, what was sent.

Set-up

Partner organization records, set up in 2 minutes

Nothing to type

From the first call, chat or form that gives a name and an e-mail, contacts land in Contacts & Leads by themselves.

Your kinds of contact

Resident, requester, law office, insurer, towing company: name the kinds your front desk works with.

Your own fields

Add fields such as request type or district to contacts and organizations: a text, a number, a date or a choice.

Try it on real requests

A free week with no credit card, reading every contact the desk captured from your own lines and forms.

Questions & answers

AI CRM for Public Safety: questions & answers

Is the front-office CRM our records management system?

No. It holds the conversations, requests, appointments and tasks of the public front desk, and serves as a front desk CRM for courts at the clerk's window as well. Incident reports, case files and evidence stay in your own records management system; the Front Office does not connect to it or write into it.

How do residents get into the CRM?

By themselves. A resident who leaves a name plus an e-mail address or phone number in a call, chat, form or mail is filed as a contact, the source on the row. Anonymous chats stay out, and an imported list waits in Import review until a clerk accepts each row.

Can we see every request from one law office or insurer?

Yes. People with a verified address at the same domain are grouped into one organization record with their people, tasks and a combined timeline, so the clerk sees every request that office made.

Who may export resident contact data?

Managers only. Each export of contact data is logged with its author, so your agency can show who took a list out and when.

Does the CRM keep follow-up tasks for clerks?

Yes. Tasks you create and the TO DO desk of replies to answer, calls due and drafts to review sit in one list, with the resident's local time on each line.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Public Safety ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.