ZANUS FRONT OFFICE FOR PUBLIC SAFETY
Next-generation AI for Public Safety & Justice (non-emergency). Try it free on your own agency. No credit card.
The non-emergency line answered. The records desk off the phone. Emergencies always go to the emergency number. ZANUS AI Front Office for Public Safety is the AI public desk for police and sheriff non-emergency lines, fire-prevention offices, court clerk counters, corrections visitation desks and emergency-management public information. It answers residents on phone, website chat, email and web forms — how to get a report copy, what a records request costs as published, is my request ready, what are the visitation rules — books the appointment, files the request, sends the status update. It never handles emergencies: a caller in danger hears your approved instruction to dial the emergency number, or is transferred to a person at once. Legal, investigative and case-specific matters go to your staff. Grounded only in the information your agency publishes: no source, no claim.
Try it free 7 days on your own business · no credit card · per company, never per seat
REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.
Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet
The real Front Office dashboard: today’s numbers, what needs a person, every menu on the left. In the trial it is yours, with your company in it.
FREE TRIAL · 7 DAYS · NO CREDIT CARD
Give us your website. Ten minutes later, your company answers the phone.
“Give us your website. Ten minutes later Zanus has built a private 7-day sandbox around your company: your knowledge, a phone line that answers as you, your website with Lisa on it, your dashboard with your data. Not old software with an AI button — the AI is the software.”
“No card. No setup fee. Per company, never per seat. You decide after you hear it answer as your company.” One trial per company: a working business website and an e-mail on its domain.
- 1Your website. Lisa reads it and proposes your departments and people; she asks only what the site does not say.
- 2Your sandbox, in ten minutes. A phone line in your area code that answers as you and transfers to your real phones, your website with Lisa on it, your dashboard with your data.
- 3Seven days on your business. Day 1 the first call; day 3 a mail “what your callers asked”; day 7 a report.
- 4Keep it or walk away. Buy any solution on any day and the sandbox becomes the account — same number, same knowledge, nothing redone. Walk away and nothing is charged.
How you start
Three steps, in the order you like. Most people skip straight to the second.
Two minutes. The AI presents the Front Office and answers your questions live — the demo is the product.
Your website, your phone line, your dashboard. No card, nothing to install. Start free
Any solution, on any day of the trial — the sandbox becomes your account. Per company, never per seat. See pricing →
Prefer to own your AI on your own premises? See AI Servers — a separate product. The Front Office above needs no server.
One AI Front Office. Every job your public desk does today.
The same 31 menus, read through a records manager’s eyes. Each function below is a page of its own, in your vocabulary — enable what your plan includes, add more as the agency needs. No IT project. Comparing options? See the comparison →
Every morning: last night’s non-emergency calls, requests filed, appointments booked — and which residents need a call from the desk today.
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Non-Emergency LineAnswers the non-emergency number 24/7 in 40 languages — report copies, request status, appointments, towed vehicles — and reads your emergency instruction word for word when a caller describes danger.
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AI Chat & VoiceWebsite chat and voice that answers “is my report ready”, hours, fee schedule and visitation rules from your published information — and books the appointment in the conversation.
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AI AvatarA lifelike face on your website that explains how to file a records request, what to bring to fingerprinting and what happens at visitation — in the resident’s language.
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Public ExplainersInteractive explainers: how a records request works, preparing for a court date as published, storm preparedness, the smoke-alarm program — narrated by AI, any hour.
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Forms & ApplicationsRecords requests, alarm and event permit applications, program sign-ups and non-emergency online reports acknowledged in minutes and worked to completion.
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Front-Office RecordsThe front-office record of every call, chat, form and request per resident — the conversation record. Never the case file, never the incident report.
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AI E-mailReport-copy requests, records-request follow-ups and permit questions answered from your published information; anything about a specific case routed to the right desk.
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Fee SchedulesReport copies, permits, fingerprinting and copy fees from your published fee schedule — sent as a clean document, with the payment window or link you use.
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Notices & RemindersPublic notices, appointment reminders, program reminders, records-request status updates and opt-in preparedness messages — on schedule, stopped when a person should call.
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AppointmentsFingerprinting, permit inspections, visitation, car-seat checks and community programs booked in the conversation — your rules applied, no-shows offered to the waiting list.
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Desk TrainingRecords clerks, counter staff and volunteers trained on your public script, fee schedule and routing rules — and a staff-only assistant for internal procedures.
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Public RequestsRecords requests, lost-property reports, permit applications and non-emergency complaints filed as tracked requests and routed to the right desk — nights and weekends included.
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Demand ForecastDemand by hour and season, no-show risk per appointment and program fill forecast from real calls and bookings — with the WHY.
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Partner OrganizationsAlarm companies, towing and impound partners, schools, community organizations and other agencies mapped as organizations — who calls, what is open, which partner goes quiet.
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Add AI to what you haveKeep your records-management, court, jail and permitting systems as the record — the AI works the public desk and writes the front-office result back.
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ProtectionDaily caps on every AI resource: a script flooding your request form costs a capped, known amount — residents see courtesy.
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What happens to every inquiry — in your agency
A call to the non-emergency number at 9:15 PM, a chat on the records page, an email from an insurer, a permit form — a resident, a family, an attorney’s office, a partner. Day or night, in any of 40 languages.
How to get a report copy, what it costs as published, hours and counters, what to bring to fingerprinting, visitation rules, the shelter list during a storm — from your published information only. No source, no claim.
Non-emergency or not — first, always: a caller describing danger hears your approved instruction to dial the emergency number or is transferred at once. Then: which desk — records, permits, clerk, visitation, public information — and whether a person must answer.
Book the fingerprinting or visitation slot, file the records request complete, send the fee schedule and the form, transfer the victim who wants to speak to someone with the context whispered in, call back the hang-up.
The appointment reminder, the status update when the desk marks the request ready, the program reminder, the freed visitation slot offered to the waiting list, the permit application left unfinished — on schedule, until done.
Every touch on the resident’s front-office record: what was asked, what was answered, from which approved source. Every morning a briefing: what was handled overnight, who needs a person today.
AI-driven end to end. A person wherever your rules require it. Anything about an emergency, an investigation, a specific case, a release decision or a complaint against personnel waits for your staff; the routine public desk, the AI handles and reports.
One knowledge base feeds every channel
Websites, uploads, pages and articles, Q&A, battle cards, images and videos — you approve it once, and phone, chat, email, demos and quotes all answer from the same verified source. No source, no claim.
40 languages, one bill, a help drawer over every screen
Languages and website translation, billing with plans, top-ups and alerts, onboarding, users & security, and the help drawer that answers from the platform manual — the plumbing that comes with it.
Private by architecture
Your Front Office runs in a private Cloudflare environment dedicated to your company — your own data-processing container, not a shared pool. Your knowledge stays yours: it never trains global models like GPT or Grok, and it is never shared.
- Private data-processing environment per company
- Grounded only in your knowledge
- Claim guard: no source, no claim
- Private environment option: an isolated environment with enterprise-grade security certifications, on request
Auto-Call — the AI calls your residents
Not only answering. From an automated event (a due date, a ready order, tomorrow’s appointment), a scheduled funnel or a list, the AI calls your registered contacts and announces your message — or talks as an agent: answers the question, moves the appointment, confirms, collects the missing detail. Call window, attempts, voicemail policy and consent rules are yours; every call is transcribed.
- “Hi Mr. Davis, this is the Fairview Police Records Unit: your requested report is ready for pickup or download from the records portal.”
- “Hi Ms. Lopez, this is Fairview Fire Prevention calling to schedule your annual business inspection. Would Tuesday at 10 or Thursday at 1 work for you?”
Scheduled Auto-Call comes inside a solution — see pricing; calling back the hang-ups is part of AI Phone. How it works, in the Phone chapter ›
The same Front Office, by job
The jobs a agency names most often — each explained in full: what falls through the cracks today, a day with the AI on the job, every function seen from that job.
Questions, answered
Does the AI ever handle emergency calls?
No. The Front Office serves the non-emergency public desk only — records, report status, permits, appointments, visitation, community programs, public information. If a caller on the non-emergency line describes danger, the AI reads your approved instruction word for word — hang up and dial the emergency number — or transfers to a person immediately, by your rules. It does not assess, triage or dispatch, and it gives no legal or investigative answers: anything about a specific case goes to the clerk’s office, the records desk or the person’s attorney.
What information does the AI hold?
The conversation record only: who contacted the desk, what they asked, what was answered from which published source, what was booked or filed. Case files, incident reports, evidence, criminal history and other protected records never enter the Front Office, and it does not connect to criminal-justice databases. Your Front Office runs on a private data-processing environment dedicated to your agency; your information never trains public models. Agencies whose policy requires an isolated environment with specific enterprise-grade security certifications ask for a private environment — available on request.
Does it replace our records-management or court system?
No. It sits in front of them: the AI answers, books and files, then writes the front-office result — the appointment, the request, the contact — back through Connectors: native calendar sync, webhooks and API. Your records-management, court, jail and permitting systems stay the record; release decisions stay with your staff; the non-emergency line stops ringing at the records desk.
Try it free on your own agency. 7 days. No credit card.
Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.
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