Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Webchat for Public Safety. A police department website chatbot, by text or voice

AI Webchat is a police department website chatbot that answers residents by text or voice, in their language, from the pages and documents your agency publishes. It opens the page that explains a records request, books fingerprinting in the conversation and passes a resident who asks for a person to your staff with the whole chat attached.

TRY AI WEBCHAT FREENo credit card · Ready in 2 minutes

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7 days free · per company, never per seat · nothing to install

Zanus AI · AI Webchat · The right page

Police department website chatbot: the chat opens the page a visitor asked about and gives a short tour, real Zanus AI screen

The right page

Asked about a topic with its own page, the chat opens it and introduces it, so a resident lands on the records request page directly.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Put our 911 sentence in every opening line and answer only from our pages.”

Lisa“Your four opening lines now carry the 911 sentence, and answers stay on your published pages. Before and after are ready. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Public Safety use it

A resident on the records page asks how to get a crash report, and the chat opens the request page beside its answer.

A visitor asks by voice, in Portuguese, what an alarm permit renewal needs and hears the answer from your permit page.

On the fire department website chat, a parent asks where Saturday's car-seat check is held; it answers from your events page and books her a slot.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

Text and voice in one widget on your site, the visitor types or talks; the AI answers in their language
Knows the page the visitor is on and answers from your pages, files, prices and rules
Shows pictures and product screens while it talks; opens the right page of your site and continues there
Captures the lead with a verified e-mail; books appointments from your live calendar; offers your AI Demo
Your people take over any chat live in one click, with the context, not a transcript to read
Instant barge-in: the visitor interrupts and the AI stops; echo and background noise filtered
Optional AI Avatar: the same assistant with a face that talks
Every conversation on the customer's record; chat analytics per page and topic; sessions exportable
Installs with one line on any site, Shopify, WordPress, custom; the widget is yours to brand

Available on its own or inside a solution · See pricing › · Per company, never per seat.

Everything AI Webchat does, for every business ›

Works withAI Booking AI Avatar AI Demo AI Quoting AI Tickets AI Returns & Warranty AI CRM

What residents ask

Records request chatbot answers, with the right page opened

Report copies

What a crash or incident report request needs, where the form is and how the copy reaches the requester, with the request page opened beside the answer.

Permits and programs

Alarm permits, block-party permits, ride-alongs and the citizen academy explained from your own pages, by text or by voice.

Court counter questions

The clerk's window hours, courtroom floors and the payment options a court publishes, answered on court websites; case questions go to the clerk.

A person when asked

A resident who asks for a human lands in your staff's mail queue or becomes a ticket, so the clerk reads the whole chat before replying.

Set-up

Chatbot for court websites and police pages, live in 2 minutes

Paste one line

The script goes once in your site theme, and every page of the agency website gets the chat in your colors.

Let Lisa read the site

Lisa reads your pages, names them and finds the pictures she may show residents, such as the map to the impound lot.

Write the greeting

Four opening lines in your words, the 911 sentence among them, shown to each visitor in their own language.

Watch the first week

Seven days free with no credit card: read every session the chat answered for residents, with its outcome, before you decide.

Questions & answers

AI Webchat for Public Safety: questions & answers

Can a police department website chatbot answer records questions?

Yes. It answers from your records pages, request forms and the documents you approved, so a resident learns what a request needs and how copies are delivered. It never discusses a case, and when it does not know, the question goes to your staff instead of a guess.

What if someone types about an emergency in the website chat?

The chat is not an emergency channel, and your opening lines, written once in your words, tell every visitor that emergencies go to 911. A visitor who asks for a person lands in your staff's mail queue or becomes a ticket, with the whole conversation attached.

Which languages can residents use in the agency chat?

Any of 40 languages, typed or spoken, from one multilingual chatbot for public safety agencies. You write the opening lines once and each visitor reads and hears them in their own language; for languages that offer the choice, the chat can address residents formally.

How is the chatbot added to our agency website?

One line of code pasted once in your site theme puts the chat on every page, with your label and colors. The status strip shows it as installed as soon as a resident opens a page.

Can staff see what residents ask most?

Yes. The Website chat page shows the sessions live, the activity by hour and what each conversation produced: an answer, a ticket, a request, or a chat opened and never typed. Search the sessions by message text to find the questions your pages leave open.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Public Safety ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.