ZANUS FRONT OFFICE FOR PUBLIC SAFETY — PUBLIC REQUESTS

Public requests that file themselves — nights and weekends included.

A records request at 9 PM, a wallet found on a bus, a noise complaint that is not an emergency, a subpoena response chased by a law office, a complaint about how a resident was treated at the counter: the AI identifies the resident, files the request with everything the desk needs, routes it to the right place — records, permits, property room, clerk’s office, professional standards, public information — and keeps the resident informed until it is closed.

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Try it free 7 days on your own business · no credit card · per company, never per seat

REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.

Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

The real Tickets menu: tickets and RMAs attached to the full contact history.

What it does

Filed complete, first time

Requester, what exactly is asked, dates, location, format, how to deliver — captured in the conversation, no callback to ask again.

Routed by your rules

Records requests to the records desk, found property to the property room, complaints about personnel to the office you designate — with the transcript.

Status updates sent

The resident hears when the request was received, when it is ready or when property may be claimed — as your desk changes the status.

Inside Tickets & RMA — the real screens

Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.

Start free — see it on your own agency7 days · no credit card · nothing to install. Give it your website and it is yours to test.

Off-hours is where you win

A resident with a broken product at 9 PM gets an answer, a ticket and instructions — not voicemail. That resident stays.

24/7 in up to 40 languages
Status updates sent automatically
Inside a solution — see pricing

Available on its own — or inside a solution

One subscription per company — never per seat. Your whole team uses it, on their own phones, at no extra charge; add operators only for the people who run the dashboard. See pricing → · Try it free 7 days, no credit card →

Software your team operates — or an AI Front Office that does the work? This capability is part of one integrated Front Office: enable it when you need it, and the AI runs it with the rest.

Questions, answered

Does the AI release records, return property or handle complaints itself?

No. It files, routes and informs. Release, redaction, property return and any assessment of a complaint are a person’s decisions; a complaint about personnel is never evaluated by the AI — it is filed and routed to the office you designate. Emergencies are never filed as requests: the caller hears your emergency-number instruction.

Which solution includes it?

Available on its own or inside a solution. Which solution includes what: see pricing.

Try it free on your own agency. 7 days. No credit card.

Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.

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