Winner CES 2026 · ISE 2026 · TMCnet 2026

AI CRM for After-Hours Answering. A CRM for after-hours leads that fills itself

AI CRM is a CRM for after-hours leads that writes itself while the office is closed. Everyone who gives a name with a phone or e-mail on a night call, chat, mail or form becomes a contact with the source on the row, the whole story on one record and a health score with its reason.

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Zanus AI · AI CRM · Contacts and leads
CRM for after-hours leads: every person from every channel, with where they came from and their status, real Zanus AI screen

Contacts and leads

Everyone who left a name with an e-mail or phone, on any channel, with the source and status on the row.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Which of last night's callers are ready to buy?”

Lisa“Two: one asked for a quote, one booked a visit. Shall I brief you on the first?”

You talk. Lisa sets it up. Applied only on your yes.

How After-Hours Answering use it

1

A fleet manager rings at 9 PM about three vans; by 8 AM he is a contact with the call on his timeline.

2

A tenant's second night call about the same leak sits next to last week's call on one record.

3

The owner sorts by ready to buy at 7:30 and sees which night callers asked for a quote.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

  • Every person and company qualified from the conversations, health score with its WHY, gauges, photo, LinkedIn; nothing typed by your staff
  • Deals with stages, probability and expected close, created and moved by the events themselves: lead qualified → demo → quote → won
  • Tasks and to-dos assigned to your people, from the AI or by hand, with reminders; calls, meetings and notes logged on the record
  • Your own fields on contacts, companies and deals; saved views; tags and segments; record ownership
  • Pipeline forecast weighted by probability; win / loss review; "ask your pipeline" in plain language
  • Basic contacts and companies stay in every Front Office, this item adds the qualification, the pipeline and the forecast

Written while you sleep

After-hours lead tracking with nobody typing

Every channel captured

A name with a phone or an e-mail, given on a night call, a chat, a mail or a form, becomes a contact with the source shown.

One story per person

Calls, chats, mails, forms, quotes and tasks sit on one timeline, newest first, so a repeat night caller's history is already there.

Scored before you call

The AI verifies the e-mail without sending, visits the website and scores the lead; you can overrule each verdict in the morning.

Deals from the first signal

A night request for a quote or a demo opens the deal by itself, and only a person ever marks it lost.

Ready in 2 minutes

A CRM that logs calls automatically from night one

1

Nothing to import

The list fills from the first night call, chat, form or mail; a spreadsheet you bring waits in Import review.

2

Name your kinds

Tell Lisa the kinds of contact you serve, tenants, patients or homeowners, and she sets them up for your yes.

3

Keep or rename stages

Use the deal stages as shipped or rename them, and add fields of your own to contacts and deals.

4

Check the week

Run it free for 7 days and read every contact the nights captured and every deal they opened.

AI CRM for After-Hours Answering, trade by trade

By industryLaw FirmsSmall BusinessHome ServicesHealthcareProperty ManagementReal EstateConstructionAuto DealersHospitalityInsurance AgenciesSoftware & SaaSTravel Agencies

Questions & answers

AI CRM for After-Hours Answering: questions & answers

Does the CRM log after-hours calls automatically?

Yes, with AI Phone. Every call the AI answers at night lands on the contact's timeline with its summary, and first-time callers become contacts by themselves. With call recording switched on, each call also keeps its recording and transcript in the call register.

What does the morning team see first?

The TO DO desk lists the replies to answer, the calls due and the drafts to review, each with the contact's local time, and READY TO BUY puts the people with recent buying signals at the top.

Do anonymous night chats clutter the contact list?

No. Anonymous chats stay out of Contacts & Leads; only someone who gave a name with an e-mail or a phone becomes a contact, with the channel he came from on the row.

Can I get a brief before calling a night caller back?

Yes. For any night caller follow-up, ask Lisa to brief you and she writes one page from the story: who the person is, what he asked at night, what was sent and what to say on the call.

Are follow-up e-mails sent in the middle of the customer's night?

No. The time zone comes from the contact's country, so the e-mails the AI writes wait for 7:00 to 19:00 in his own time.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for After-Hours Answering ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.

REAL AI - the whole Front Office is AI, not old software with an AI button.

Awards & trade shows ›
TMCnet Enterprise AI Product of the Year 2026
Visitors meeting Zanus AI live at a 2026 trade show
Hands-on with the Zanus AI demo at a 2026 technology trade show

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