ZANUS FRONT OFFICE FOR AFTER-HOURS — OVERNIGHT REQUESTS

The request that arrives at 11 PM is filed complete, not left on voicemail.

A tenant reports a leak at 11 PM, a guest a broken air conditioner, a driver a delivery that did not arrive, a customer a product that stopped working on Saturday, a neighbor a noise complaint. The AI identifies the caller, files the case with everything it needs — location, what exactly, photos requested, priority by your rules — routes it to the morning queue or to on-call, and keeps the customer informed until it is closed.

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Try it free 7 days on your own business · no credit card · per company, never per seat

REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.

Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

The real Tickets menu: tickets and RMAs attached to the full contact history.

What it does

Filed complete, first time

Who, where, what, since when, urgency, photos requested — captured in the conversation. No callback in the morning to ask again.

Routed by your rules

Emergencies to on-call with the transcript; everything else prioritized in the morning queue by urgency, not by who left the loudest voicemail.

Status updates sent

The customer hears when the technician is assigned, the replacement shipped or the case closed — automatically, in their language.

Inside Tickets & RMA — the real screens

Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.

Start free — see it on your own business7 days · no credit card · nothing to install. Give it your website and it is yours to test.

Off-hours is where you win

A customer with a broken product at 9 PM gets an answer, a ticket and instructions — not voicemail. That customer stays.

24/7 in up to 40 languages
Status updates sent automatically
Inside a solution — see pricing

Available on its own — or inside a solution

One subscription per company — never per seat. Your whole team uses it, on their own phones, at no extra charge; add operators only for the people who run the dashboard. See pricing → · Try it free 7 days, no credit card →

Software your team operates — or an AI Front Office that does the work? This capability is part of one integrated Front Office: enable it when you need it, and the AI runs it with the rest.

Questions, answered

Does the AI decide what is an emergency?

It applies your definition — the words, categories and accounts you mark urgent — and, when unsure, escalates rather than waits. Medical, legal and safety matters are never handled by the AI alone: on-call, or your approved instructions read word for word.

Which solution includes it?

Available on its own or inside a solution. Which solution includes what: see pricing.

Try it free on your own business. 7 days. No credit card.

Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.

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