ZANUS FRONT OFFICE FOR HOME SERVICES — SERVICE REQUESTS

Service requests that file themselves — nights and weekends included.

The unit you fixed Tuesday stopped again at 9 PM, a tenant reports the tech never showed, a homeowner disputes the invoice, a property manager wants a status on twelve open jobs, the alarm keeps going off: the AI identifies the customer and the property, files the request with everything it needs, routes it to the right person — on-call tech, service manager, billing, account manager — and keeps the customer informed until it is closed.

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Try it free 7 days on your own business · no credit card · per company, never per seat

REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.

Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

The real Tickets menu: tickets and RMAs attached to the full contact history.

What it does

Filed complete, first time

Address, system, symptom, when it started, a photo of the unit requested, plan status — captured in the conversation, no callback to ask again.

Routed by your rules

Callbacks to the service manager’s queue, warranty to the parts desk, billing to the office, complaints to the owner — with the transcript.

Status updates sent

The homeowner hears when the part is ordered, the tech is assigned or the credit is issued — automatically.

Inside Tickets & RMA — the real screens

Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.

Start free — see it on your own service company7 days · no credit card · nothing to install. Give it your website and it is yours to test.

Off-hours is where you win

A customer with a broken product at 9 PM gets an answer, a ticket and instructions — not voicemail. That customer stays.

24/7 in up to 40 languages
Status updates sent automatically
Inside a solution — see pricing

Available on its own — or inside a solution

One subscription per company — never per seat. Your whole team uses it, on their own phones, at no extra charge; add operators only for the people who run the dashboard. See pricing → · Try it free 7 days, no credit card →

Software your team operates — or an AI Front Office that does the work? This capability is part of one integrated Front Office: enable it when you need it, and the AI runs it with the rest.

Questions, answered

Does the AI approve warranty claims or refunds?

Never. It files, routes and informs. Every warranty, refund and safety decision is a person’s; the AI makes sure the request arrives complete and the customer is not left wondering.

Which solution includes it?

Available on its own or inside a solution. Which solution includes what: see pricing.

Try it free on your own service company. 7 days. No credit card.

Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.

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