ZANUS FRONT OFFICE FOR HOME SERVICES
Next-generation AI for Residential & Commercial Services. Try it free on your own service company. No credit card.
Every call answered while your techs are on the job. Every job booked. Every estimate followed up. ZANUS AI Front Office for Residential & Commercial Services is the AI receptionist, booking desk and follow-up desk for HVAC, plumbing, electrical, solar, security, pest control, cleaning and landscaping companies. It answers homeowners and property managers on phone, website chat, email and web forms — service area, hours, what you install and repair, what a visit includes, plan coverage — books the arrival window, quotes flat-rate jobs from your price book, schedules the in-home estimate, files the service request for the on-call tech, chases the open proposal and renews the plan. Gas, electrical and water hazards go to a person, with the emergency instructions you approved read first. Grounded only in the information your company approves: no source, no claim.
Try it free 7 days on your own business · no credit card · per company, never per seat
REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.
Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet
The real Front Office dashboard: today’s numbers, what needs a person, every menu on the left. In the trial it is yours, with your company in it.
FREE TRIAL · 7 DAYS · NO CREDIT CARD
Give us your website. Ten minutes later, your company answers the phone.
“Give us your website. Ten minutes later Zanus has built a private 7-day sandbox around your company: your knowledge, a phone line that answers as you, your website with Lisa on it, your dashboard with your data. Not old software with an AI button — the AI is the software.”
“No card. No setup fee. Per company, never per seat. You decide after you hear it answer as your company.” One trial per company: a working business website and an e-mail on its domain.
- 1Your website. Lisa reads it and proposes your departments and people; she asks only what the site does not say.
- 2Your sandbox, in ten minutes. A phone line in your area code that answers as you and transfers to your real phones, your website with Lisa on it, your dashboard with your data.
- 3Seven days on your business. Day 1 the first call; day 3 a mail “what your callers asked”; day 7 a report.
- 4Keep it or walk away. Buy any solution on any day and the sandbox becomes the account — same number, same knowledge, nothing redone. Walk away and nothing is charged.
How you start
Three steps, in the order you like. Most people skip straight to the second.
Two minutes. The AI presents the Front Office and answers your questions live — the demo is the product.
Your website, your phone line, your dashboard. No card, nothing to install. Start free
Any solution, on any day of the trial — the sandbox becomes your account. Per company, never per seat. See pricing →
Prefer to own your AI on your own premises? See AI Servers — a separate product. The Front Office above needs no server.
One AI Front Office. Every job your office does today.
The same 31 menus, read through an owner’s and an office manager’s eyes. Each function below is a page of its own, in your vocabulary — enable what your plan includes, add more when you add trucks. No IT project. Comparing options? See the comparison →
Every morning: last night’s calls, jobs booked, emergencies routed to on-call, proposals opened — and which customers need a call back before the trucks roll.
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AI PhoneAnswers every call on your menu, in your voices, 24/7 — books the service call, quotes flat-rate jobs, runs the approved emergency script and transfers to on-call, calls hang-ups back.
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AI Chat & VoiceWebsite chat and voice that answers “do you serve my zip code”, “what does a tune-up include”, “can someone come today” — and books the window in the conversation.
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AI AvatarA lifelike face that greets visitors on your site, explains what happens on a service call or an estimate visit, and books it.
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Project ExplainersInteractive explainers: what a system replacement involves, how a solar install goes from survey to switch-on, what a quarterly treatment covers — narrated by AI, any hour.
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Web Leads & RequestsEstimate requests, lead-site inquiries and “call me back” forms worked in minutes — from form to booked estimate visit, before the competitor calls back.
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Customer & Home RecordsThe customer and home record: address, systems you service, plan status, every call, chat, estimate and visit in one timeline — written by the AI, not typed after the call.
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AI E-mailEstimate questions, reschedules, invoice copies and “when is my tech coming” answered from your approved information; warranty disputes and complaints routed to a person.
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Estimates & ProposalsFlat-rate repairs, tune-ups, recurring service and maintenance plans quoted from your real price book — sent as a clean document, accepted with one click; the rest booked as an estimate visit.
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Reminders & Follow-upAppointment confirmations, seasonal tune-up reminders, open-proposal follow-ups, plan renewals and review requests — on schedule, stopped when a person should call.
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Service BookingService calls, estimate visits and recurring treatments booked into the right window, zone and skill set — reschedules handled, calendars synced, your dispatch board updated.
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CSR & Office TrainingCSRs and dispatchers trained on your price book, service area, scripts and emergency protocol — new hires booking calls in days; a team assistant in every truck.
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Service RequestsCallbacks, warranty questions, missed appointments, billing questions and complaints filed as tracked service requests and routed to the right person — nights and weekends included.
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Demand & Season ForecastCall volume by season and zone, proposal acceptance probability, plan renewals at risk — from real conversations, with the WHY.
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Commercial AccountsProperty managers, HOAs, builders, facility managers and realtors mapped as accounts — who sends the work, which account is going quiet before the contract goes to bid.
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Add AI to what you haveConnect the field-service, dispatch and accounting systems you already run — the AI books and files, and writes it back.
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ProtectionDaily caps on every AI resource: a bot hammering your booking widget costs a capped, known amount — homeowners see courtesy.
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What happens to every inquiry — in your service company
A no-cool call on the first hot Saturday, a website chat about solar, an email from a property manager, an estimate form at 11 PM — a homeowner, a tenant, a facility manager. Day or night, in any of 40 languages.
Service area, hours, what you repair and install, what a service call includes, what the maintenance plan covers, brands you service — from your approved information only. No source, no claim.
New or existing customer, which address, which system, how urgent, repair or replacement, residential or commercial — your routing rules applied in the conversation. Gas smell, sparking, flooding: the approved emergency script, then a person.
Book the arrival window, quote the flat-rate job, schedule the in-home estimate, file the service request for on-call, transfer to the dispatcher with the context whispered in, call back the hang-up.
Confirmation and reminder before the window, the open proposal chased, the seasonal tune-up due, the maintenance plan up for renewal, the review request after a good job, the estimate that went quiet — on schedule, until done.
Every touch on the customer and home record. Every morning a briefing: what was handled overnight, which emergencies went to on-call, who needs a person before the trucks roll.
AI-driven end to end. A person wherever your rules require it. Anything about a gas, electrical or water hazard, anything under warranty dispute and anything outside your approved information waits for your people; the routine, the AI handles and reports.
One knowledge base feeds every channel
Websites, uploads, pages and articles, Q&A, battle cards, images and videos — you approve it once, and phone, chat, email, demos and quotes all answer from the same verified source. No source, no claim.
40 languages, one bill, a help drawer over every screen
Languages and website translation, billing with plans, top-ups and alerts, onboarding, users & security, and the help drawer that answers from the platform manual — the plumbing that comes with it.
Private by architecture
Your Front Office runs in a private Cloudflare environment dedicated to your company — your own data-processing container, not a shared pool. Your knowledge stays yours: it never trains global models like GPT or Grok, and it is never shared.
- Private data-processing environment per company
- Grounded only in your knowledge
- Claim guard: no source, no claim
- Private environment option: an isolated environment with enterprise-grade security certifications, on request
Auto-Call — the AI calls your customers
Not only answering. From an automated event (a due date, a ready order, tomorrow’s appointment), a scheduled funnel or a list, the AI calls your registered contacts and announces your message — or talks as an agent: answers the question, moves the appointment, confirms, collects the missing detail. Call window, attempts, voicemail policy and consent rules are yours; every call is transcribed.
- “Hi Tim, this is Reliable Plumbing: your technician is scheduled tomorrow between 8 and 10 and will call when on the way.”
- “Hi Karen, this is Reliable Heating & Air: your annual furnace tune-up is due before winter. Would next Tuesday or Wednesday morning work?”
Scheduled Auto-Call comes inside a solution — see pricing; calling back the hang-ups is part of AI Phone. How it works, in the Phone chapter ›
The same Front Office, by job
The jobs a service company names most often — each explained in full: what falls through the cracks today, a day with the AI on the job, every function seen from that job.
Questions, answered
Does the AI give technical or safety advice?
No. It answers only from the information your company approves — service area, hours, what a service call includes, plan coverage, the pre-visit checklist you wrote. It does not diagnose a furnace over the phone or tell a homeowner whether a wire is safe: a gas smell, a sparking outlet or an active leak triggers the emergency instructions you approved, read word for word, and a transfer to your on-call person with the address and context attached. No source, no claim.
What happens to customer and property information?
Your Front Office runs on a private data-processing environment dedicated to your company; addresses, gate codes, system details and conversations never train public models and are never shared. Companies whose commercial contracts require an isolated environment with specific certifications ask for a private environment — available on request.
Does it replace our field-service or dispatch software?
No. It sits in front of it: the AI answers, books, quotes and follows up, then writes the appointment, the customer and the request back through Connectors — native calendar sync, webhooks and API. Your dispatch board, price book and invoicing stay where they are; the phone stops ringing unanswered while the office is on another line.
Try it free on your own service company. 7 days. No credit card.
Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.
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