AI Returns & Warranty for Home Services. Warranty claims tracked from part order to closed.
AI Returns & Warranty takes the warranty claim a service request started and runs it through a visible pipeline: pending, arriving, work in progress, awaiting payment, paid, shipped, closed. Eligibility is checked against your written warranty terms with a person approving, out-of-warranty repair estimates go out for approval, and tracking numbers are sent as typed.
TRY AI RETURNS FREENo credit card · Ready in 2 minutes7 days free · per company, never per seat · nothing to install
You talk. Lisa sets it up.
You“Warranty claims need the install date and serial; I approve every claim myself.”
Lisa“Done: warranty claims now collect install date and serial number, and every claim waits for your approval before instructions go out.”
Any setting, in any module · applied only on your yes
How Home Services use it
A compressor still under parts warranty is logged with model, serial and install date, and the service manager approves the claim.
An out-of-warranty water-heater repair estimate is e-mailed for approval with a payment link before the part is ordered.
The tracking number for the manufacturer's replacement part is sent to the homeowner as typed, and the status stays on their record.
REAL AI - the whole Front Office is AI, not old software with an AI button.
What’s included
- Eligibility decided on your rules; instructions e-mailed on approval
- A pipeline you can see: pending → arriving → work in progress → awaiting payment → paid → shipped → closed
- Repair quotes e-mailed for approval; payment link; the tracking number sent as your person typed it
- Status on the customer's record until closed
Add it to AI Tickets or get it inside a solution · See pricing › · Per company, never per seat.
Everything AI Returns & Warranty does, for every business ›
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Questions & answers
AI Returns & Warranty for Home Services: questions & answers
Can an AI process HVAC warranty claims?
It prepares and tracks them; a person approves. The AI collects model, serial and install date, checks them against your written terms, and puts the claim in the pipeline for your service manager's decision.
Can customers pay for out-of-warranty repairs online?
Yes. The repair estimate is e-mailed for approval with a payment link, and the claim moves from awaiting payment to paid on its own once the customer pays.
Will homeowners know where their warranty part is?
Yes. The status stays on the customer's record until the claim is closed, and the tracking number is sent as your office typed it, never rewritten by the AI.
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Where next?
Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Home Services ›
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Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.
REAL AI - the whole Front Office is AI, not old software with an AI button.
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