Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Assist on calls for Home Services. Price-book answers on the CSR's screen, mid-call.

AI Assist on calls shows your CSR answers from your knowledge while the homeowner talks: the flat-rate price of a drain clearing, whether you service that brand, what the top maintenance plan includes, which zip codes the Saturday truck covers. It never speaks to the customer; your CSR stays the voice and decides what to say.

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7 days free · per company, never per seat · nothing to install

Zanus AI · AI Assist on calls · AI ASSIST: the right answer on screen while your person talks
AI Assist on calls — AI ASSIST: the right answer on screen while your person talks, real Zanus AI screen

You talk. Lisa sets it up.

You“Show the price book and plan tiers on CSR screens during calls.”

Lisa“Done: during calls your CSRs now see price-book items and plan tiers suggested as the customer mentions them.”

Any setting, in any module · applied only on your yes

How Home Services use it

1

A new CSR hears 'do you service this brand' and sees the answer from your brand list before the caller finishes.

2

During a plan renewal call, the CSR sees the plan tiers and what each one covers, as written in your knowledge.

3

A caller asks about the trip fee; the CSR's screen shows the approved wording and when the fee applies.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

  • Live suggestions from your knowledge during a call, on your operator's screen
  • Never speaks to the customer, your person stays the voice

Questions & answers

AI Assist on calls for Home Services: questions & answers

Does AI Assist speak to the caller?

No. It never speaks; suggestions appear only on your CSR's screen while the call runs, and the homeowner hears only your person.

Can it help a new CSR during peak season?

Yes. In the first heat wave, a CSR hired last month sees the right price-book line, plan details and service-area answer while the homeowner is still talking.

Does it suggest technical diagnoses to the CSR?

No. Suggestions come from the knowledge you load, such as prices, plans, service area and booking rules; diagnosis stays with the technician on site.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Home Services ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.

REAL AI - the whole Front Office is AI, not old software with an AI button.

Awards & trade shows ›
TMCnet Enterprise AI Product of the Year 2026
Visitors meeting Zanus AI live at a 2026 trade show
Hands-on with the Zanus AI demo at a 2026 technology trade show

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Try it free on your own business — no credit card, per company, never per seat.

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