Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Call Desk for Home Services. Your CSRs call back from the browser, every call transcribed.

AI Call Desk gives your CSRs and dispatchers a work queue and a browser phone that calls from your company number. The queue lists who to call and why, such as an open proposal or a homeowner who asked for a person; each call is transcribed into the customer's story, and two dictated lines schedule the next step.

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7 days free · per company, never per seat · nothing to install

Zanus AI · AI Call Desk · The work queue on the operators' desk
AI Call Desk — The work queue on the operators' desk, real Zanus AI screen

You talk. Lisa sets it up.

You“Open the queue with weekend callers who asked for a person, then open proposals.”

Lisa“Done: the morning queue now starts with weekend callers who asked for a person, then open proposals, each with the conversation attached.”

Any setting, in any module · applied only on your yes

How Home Services use it

1

Monday morning's queue lists every weekend caller who wanted a person, each with the AI's summary of the no-heat or leak call.

2

A dispatcher working from home during a storm calls customers from the company number, not a personal phone.

3

After calling a property manager, the CSR dictates two lines about quoting twelve units Friday, and the follow-up is scheduled.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

  • Work queue: who to call, why, from which conversation, prepared by Front Office
  • Phone in the browser, calling from your company number
  • The call transcribed into the customer's story as it happens
  • Two dictated lines after the call → the next step proposed and scheduled
  • AI Assist on calls available on top: live suggestions from your knowledge while your person talks

Questions & answers

AI Call Desk for Home Services: questions & answers

Can our CSRs make calls from a browser with the company number?

Yes. The browser phone calls from your company number, so customers recognize the call as yours, and the call is transcribed into the customer's story while it happens.

Does the call queue replace our dispatch board?

No. The queue is for calls to make, prepared from conversations; your dispatch board in your field-service software still schedules trucks and technicians.

Can a CSR get help from the AI during a call?

Yes, with AI Assist on calls added on top: answers from your price book and policies appear on the CSR's screen while the customer talks, and the CSR stays the voice.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Home Services ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.

REAL AI - the whole Front Office is AI, not old software with an AI button.

Awards & trade shows ›
TMCnet Enterprise AI Product of the Year 2026
Visitors meeting Zanus AI live at a 2026 trade show
Hands-on with the Zanus AI demo at a 2026 technology trade show

Give Lisa your website.
She sets up your business in 2 minutes.

Other software makes you learn it. Zanus AI learns your business.
Try it free on your own business — no credit card, per company, never per seat.

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Or call +1 (954) 736-3939 — the AI answers.