Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Knowledge for Home Services. The AI knowledge base for home service companies.

AI Knowledge is the AI knowledge base for home service companies: your website, your documents, your rules and your catalog in one tree, and the AI answers homeowners and your team only from it. A question it cannot answer is never guessed: Lisa says she will verify and come back, and the question waits for you to answer once.

TRY AI KNOWLEDGE FREENo credit card · Ready in 2 minutes

Ready to buy? See plans & pricing ›

7 days free · per company, never per seat · nothing to install

Zanus AI · AI Knowledge · Rules

AI knowledge base for home service companies: every rule in one table, conflicts paired, real Zanus AI screen

Rules

All the rules the AI follows sit in one table, and any two that clash are shown as a pair so you choose which one wins.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Tell every caller we do not service commercial rooftop units.”

Lisa“New always-say rule on every channel: commercial rooftop units are not serviced, with a test question. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Home Services use it

You write the gas-smell wording once as an always-say rule, and every channel reads it the same way.

Your new ductless page is read the next day and added with its pictures, so the chat and the phone both know it.

A homeowner's question about equipment you do not service goes on the review list, and your answer is used from then on.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

The start: the first questions, answered typed or by talking
The company: identity, locations, hours, departments, people, catalog
The rules: never, always, scripts, procedures, answers and must-ask
The library: catalog, pages, documents, websites, pictures, videos, software
Websites: your site read again every day, new pages added
Auto-Retraining: every conversation reviewed for gaps and lessons
Quality tests: rule tests, approved answers and picture sets every night
The company file: export and import everything the AI knows

Available on its own or inside a solution · See pricing › · Per company, never per seat.

Everything AI Knowledge does, for every business ›

Works withAI Phone AI Webchat AI E-mail AI Chat for your team AI File Cabinet AI Team Training

One tree

Approved answers for plumbing companies on every channel

Rules that never clash

Never-say, always-say, scripts, procedures and answers sit in one table, and two rules that contradict are paired for you to decide.

Your website, read daily

New service pages are added with their pictures and videos, and pages you removed are retired.

In 40 languages

Your service area and plan answers reach homeowners in their language from the same knowledge, with no second version to keep up.

2 minutes

Build a knowledge base for HVAC customer questions in 2 minutes

Answer the start questions

Each question shows an example; answer by talking and Lisa turns it into a rule or a fact.

Write the safety lines

Give the wording for gas, carbon monoxide and flooding calls as always-say rules on every channel.

Check the pictures

Approve the pictures taken from your site, each described and tagged, before the chat shows them.

Read the nightly tests

Green tests mean the answers are ready; a red one shows the answer to fix.

Questions & answers

AI Knowledge for Home Services: questions & answers

What goes into an AI knowledge base for a home service company?

Your company's facts, the towns you serve, your hours, your plans and their terms, the services you offer, your price book, your safety wording and the lines never to say. Lisa asks a few questions with examples, and every answer becomes a rule or a fact.

How do we know the AI still answers right?

Every rule has its own test question and the words the answer must and must not contain, and the tests run every night. A red result opens the fix by talking.

Is it a self-learning knowledge base for contractors?

Yes, with you in charge. Every 30 minutes new conversations are read for contradictions, gaps and lessons, and each finding comes with its evidence and a suggested fix for you to approve; nothing goes live without your yes.

Can we back up what the AI knows?

Yes. Facts, rules, pages, pictures and settings go into one backup file with everything the AI learned, which you can restore at any time; conversations stay where they are.

Keep exploring