Winner CES 2026 · ISE 2026 · TMCnet 2026

AI E-mail for After-Hours Answering. An after-hours email responder for the night inbox

AI E-mail is an after-hours email responder that reads the mail arriving after closing, sorts it to the right desk and writes the answer from your approved knowledge in the sender's language. Routine replies go out at night under your rules; complaints and billing threads wait with a draft for your team.

TRY AI E-MAIL FREENo credit card · Ready in 2 minutes

Ready to buy? See plans & pricing ›

7 days free · per company, never per seat · nothing to install

Zanus AI · AI E-mail · Who answers

After-hours email responder: each department's rule, send alone or approve first, and its response time, real Zanus AI screen

Who answers

Each department picks whether Lisa answers and sends, writes for approval or leaves it to a person, with its own response time.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Let Lisa answer and send on the Support desk.”

Lisa“Support mail will be answered and sent by Lisa; Billing keeps waiting for a person's approval. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How After-Hours Answering use it

At 10 PM a customer asks whether you deliver on Saturday; the answer from your delivery page leaves that night.

A Sunday complaint about an invoice lands on the Billing desk, where Lisa's draft waits for a person's approval.

A stranger writes in French after closing; with new senders allowed, he is answered at once in French.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

Your own sending domain, set up and warmed for you; replies land in Front Office, not in a personal inbox
Drafts and answers from your approved knowledge, in the customer's language; approve each one or let it send under rules you set
Take over any thread and send from your own address; connect your Google or Microsoft mailbox for personal mail
Every thread on the customer's record; a reply stops any running follow-up and alerts the owner
Templates written from your knowledge; deliverability report, bounces, complaints, engagement
Attachments, quotes and confirmations sent from the same place; nothing typed twice

Available on its own or inside a solution · See pricing › · Per company, never per seat.

Everything AI E-mail does, for every business ›

Works withLisa, your AI assistant AI Follow-up AI Quoting AI Booking AI Tickets AI Returns & Warranty

Mail after closing

Answer customer emails after hours, desk by desk

One desk per address

Night mail to sales, support or info lands on its own desk, each with its color and count, and Lisa attaches every message to its contact.

Your rule per department

Lisa answers and sends, Lisa writes and a person approves, or a person writes: Support can run alone overnight while Billing waits.

Overdue counted your way

Response time can be counted in working hours, so a Friday-night mail is not marked overdue before your team is back on Monday.

Hard limits

An unclear reply gets one polite question, then a person; an unreadable attachment goes to a person; an order is never cancelled by the AI.

Ready in 2 minutes

Weekend email replies, set up by talking

Add your addresses

Add support, sales or info and the desk each lands on; your existing mailbox stays as it is and only new mail arrives here.

Choose who answers

Tell Lisa which desks she may answer alone after closing and which wait for approval; each change is shown before and after.

Set the reply rounds

Decide after how many AI replies a night thread needs a person, and which inbox receives the copy when it escalates.

Read a week of answers

Run it free for 7 days and read every answer Lisa prepared, sent or held while the office was closed.

AI E-mail for After-Hours Answering, trade by trade

By industryLaw Firms Small Business Home Services Healthcare Property Management Real Estate Construction Auto Dealers Hospitality Insurance Agencies Software & SaaS Travel Agencies

Questions & answers

AI E-mail for After-Hours Answering: questions & answers

Can an AI reply to customer emails after hours?

Yes. AI E-mail reads each night message as it arrives, finds the contact, sorts it to the right desk and writes the answer from your knowledge. Where a department is set to answer and send, the reply leaves at once, whatever the hour, so customers get 24/7 email support on their routine questions.

Is it more than an after-hours email auto reply?

An auto reply only says you are closed. AI E-mail answers the question itself from your approved knowledge, in the customer's language, and holds back whatever needs a person instead of promising a callback.

Which night mail waits for a person?

Whatever you decide per department; by default Lisa writes and a person approves. Cancelling an order or changing an address is never done by the AI, and after the reply rounds you set, a thread goes to a person.

Are strangers answered at night too?

When you tick Answer people we do not know yet, a first-time sender is answered at once, day or night, and the conversation joins the other mail inquiries for your team.

How does the team catch up on Monday?

Needs you lists only the weekend mail that needs a decision, each with Lisa's proposal. Say take the queue and Lisa opens Ready to send and reads the first answer to you.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for After-Hours Answering ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.