AI E-mail for Law Firms. An AI email responder for law firms, approval first
AI E-mail is an AI email responder for law firms that reads every message sent to intake@, info@ or billing@, sorts it to the right desk and drafts the reply from your approved answers. You decide per department whether Lisa sends routine replies herself or a person approves each one.
TRY AI E-MAIL FREENo credit card · Ready in 2 minutesReady to buy? See plans & pricing ›
7 days free · per company, never per seat · nothing to install
Who answers
Each department sets its own rule: Lisa answers and sends, Lisa writes and a person approves, or a person writes, with the response time beside it.
Easy setupSet up everything just by talking to Lisa AISee how ›You“Let Lisa send billing replies herself; litigation mail always waits for an attorney.”
Lisa“Billing replies will go out on their own, and the litigation desk will hold every mail for an attorney to write. Apply?”
You talk. Lisa sets it up. Applied only on your yes.
How Law Firms use it
A client e-mails her pay stubs at 10 PM; the reply confirms they arrived, and the thread waits on the family-law desk.
On the litigation desk, set so a person writes, a letter from opposing counsel waits for the attorney with Lisa's summary.
A prospective client writes in Mandarin asking what to bring; the reply in Mandarin lists the documents your firm asks for.
REAL AI - the whole Front Office is AI, not old software with an AI button.
What’s included
- Your own sending domain, set up and warmed for you; replies land in Front Office, not in a personal inbox
- Drafts and answers from your approved knowledge, in the customer's language; approve each one or let it send under rules you set
- Take over any thread and send from your own address; connect your Google or Microsoft mailbox for personal mail
- Every thread on the customer's record; a reply stops any running follow-up and alerts the owner
- Templates written from your knowledge; deliverability report, bounces, complaints, engagement
- Attachments, quotes and confirmations sent from the same place; nothing typed twice
Available on its own or inside a solution · See pricing › · Per company, never per seat.
Everything AI E-mail does, for every business ›
Works withLisa, your AI assistantAI Follow-upAI QuotingAI BookingAI TicketsAI Returns & Warranty
Client mail
Law firm email automation, desk by desk
A desk per department
Intake, billing, a practice group or the departments you name each get their own address, colour and count of open conversations.
Drafts in Ready to send
For routine client email replies for law firms, the answer is already written; a person reads it, changes a word if needed, sends it and the next one opens.
Needs you
The mail that needs a decision, across every desk and mailbox, sits in one list with Lisa's proposal and a Do it button beside each.
Another language
A client's mail in Mandarin or Spanish is read to the person in their own language, and the reply keeps their words with the translation beside them.
Set-up
A shared inbox for law firms, ready in 2 minutes
Add the firm's addresses
Add intake@, info@ or billing@ and the desk each one lands on; existing mailboxes stay as they are and only new mail arrives here.
Bring personal mailboxes in
Each attorney connects a mailbox or forwards a copy and chooses which folders Lisa may read; a private address can be kept out of the desks.
Decide who answers
Per desk, Lisa answers and sends, Lisa drafts and a person approves, or a person writes, so a desk for court matters can stay with a person.
Read a week of drafts
Run it free for 7 days on your own mail and read every answer Lisa prepared, sent or held before you decide.
Questions & answers
AI E-mail for Law Firms: questions & answers
Can an AI answer a law firm's client e-mails?
Yes, the routine ones: payment, office hours, what to bring, how to reach the right person. Lisa, an AI email assistant for lawyers, writes from your approved answers in the client's language. Mail about a specific matter, privileged topics or court mail can wait for a person on the desks you choose.
Will the AI reply to opposing counsel or the court?
Not on a desk where a person writes. Set the litigation desk that way and mail from opposing counsel or a court waits in Needs you with Lisa's summary, for the attorney to answer from their own address.
Does it work with the mailboxes our attorneys already use?
Yes. Connect a mailbox whole, with its folders written back to your provider, or forward a copy and keep the provider as the archive. Lisa reads only the folders you allow, and every read she made is listed.
Who sees which mail inside the firm?
Each person reads only the desks their mail scope covers, so billing or personnel mail can be kept from people who should not read it. When someone leaves, their open threads and contacts move to a colleague in one audited step.
How fast does a client get an answer?
A desk where Lisa answers alone replies at once, day or night. On desks that wait for a person, unanswered client mail turns overdue after four hours by default, counted in working hours or around the clock, and the Overdue list shows it.
Keep exploring
Where next?
Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Law Firms ›
Easy setup
Answers & books
Sells
Helps your team
Included
Award-winning AI
Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.
REAL AI - the whole Front Office is AI, not old software with an AI button.
Awards & trade shows ›
Give Lisa your website.
She sets up your business in 2 minutes.
Other software makes you learn it. Zanus AI learns your business.
Try it free on your own business — no credit card, per company, never per seat.
Ready to buy? See plans & pricing ›
Or call +1 (954) 736-3939 — the AI answers.