AI Assist on calls for Law Firms. The fee policy on screen while intake talks.
AI Assist on calls listens while your receptionist or intake coordinator talks and shows suggestions from your approved knowledge on their screen: which attorney takes a guardianship matter, the consultation-fee policy, the next intake question, the wording for a caller who asks whether they have a case. It never speaks to the caller; the receptionist remains the voice of the firm.
TRY AI ASSIST FREENo credit card · Ready in 2 minutes7 days free · per company, never per seat · nothing to install
You talk. Lisa sets it up.
You“Show our intake script and the do-I-have-a-case wording to receptionists during calls.”
Lisa“Done: receptionists see the intake script and your approved do-I-have-a-case wording on screen during calls. Add the attorney directory too?”
Any setting, in any module · applied only on your yes
How Law Firms use it
A new receptionist hears a caller mention a patent letter; the screen shows that IP inquiries go to the firm's patent attorney.
A caller starts describing the facts of his arrest; the screen suggests your approved caution and the next limited-intake question.
During a billing call the coordinator sees the firm's payment-plan policy on screen and explains it without putting the client on hold.
REAL AI - the whole Front Office is AI, not old software with an AI button.
What’s included
- Live suggestions from your knowledge during a call, on your operator's screen
- Never speaks to the customer, your person stays the voice
Add it to AI Call Desk or get it inside a solution · See pricing › · Per company, never per seat.
Everything AI Assist on calls does, for every business ›
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Questions & answers
AI Assist on calls for Law Firms: questions & answers
Does AI Assist give legal advice to our staff during calls?
No. It suggests only what your firm loaded and approved, such as intake questions, policies and routing. Legal analysis stays with attorneys, and the suggestion for a legal question is to book a consultation or transfer the call.
Does the caller hear the AI during an assisted call?
No. Suggestions appear only on your staff member's screen; the caller hears your receptionist alone, speaking in their own words with the firm's answers in front of them.
Is AI Assist useful for a new receptionist at a law firm?
Yes. A new receptionist sees the right intake question, the routing rule and the approved wording while the call happens, which shortens the time before they can run the intake line alone.
Keep exploring
Where next?
Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Law Firms ›
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Award-winning AI
Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.
REAL AI - the whole Front Office is AI, not old software with an AI button.
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