ZANUS FRONT OFFICE FOR LAW FIRMS
Next-generation AI for Legal & Law Firms. Try it free on your own firm. No credit card.
Every intake call answered at the first ring. Every consultation booked. Every legal question to an attorney. ZANUS AI Front Office for Law Firms is the AI receptionist, intake desk and follow-up desk for a three-lawyer office, a two-hundred-lawyer firm, a legal clinic, an immigration or family practice. It answers prospective and existing clients on phone, website chat, email and web forms — which matters you handle, how a consultation works, what to bring — runs your limited intake, captures the parties for your conflicts check, books the consultation with the right attorney, sends the fee estimate for one-click authorization, chases the unsigned retainer and the missing documents, and reads “when is my hearing” from the calendar you publish. Legal questions go to an attorney. Grounded only in the information your firm approves: no source, no claim.
Try it free 7 days on your own business · no credit card · per company, never per seat
REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.
Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet
The real Front Office dashboard: today’s numbers, what needs a person, every menu on the left. In the trial it is yours, with your company in it.
FREE TRIAL · 7 DAYS · NO CREDIT CARD
Give us your website. Ten minutes later, your company answers the phone.
“Give us your website. Ten minutes later Zanus has built a private 7-day sandbox around your company: your knowledge, a phone line that answers as you, your website with Lisa on it, your dashboard with your data. Not old software with an AI button — the AI is the software.”
“No card. No setup fee. Per company, never per seat. You decide after you hear it answer as your company.” One trial per company: a working business website and an e-mail on its domain.
- 1Your website. Lisa reads it and proposes your departments and people; she asks only what the site does not say.
- 2Your sandbox, in ten minutes. A phone line in your area code that answers as you and transfers to your real phones, your website with Lisa on it, your dashboard with your data.
- 3Seven days on your business. Day 1 the first call; day 3 a mail “what your callers asked”; day 7 a report.
- 4Keep it or walk away. Buy any solution on any day and the sandbox becomes the account — same number, same knowledge, nothing redone. Walk away and nothing is charged.
How you start
Three steps, in the order you like. Most people skip straight to the second.
Two minutes. The AI presents the Front Office and answers your questions live — the demo is the product.
Your website, your phone line, your dashboard. No card, nothing to install. Start free
Any solution, on any day of the trial — the sandbox becomes your account. Per company, never per seat. See pricing →
Prefer to own your AI on your own premises? See AI Servers — a separate product. The Front Office above needs no server.
One AI Front Office. Every job your front desk does today.
The same 31 menus, read through a firm administrator’s eyes. Each function below is a page of its own, in your vocabulary — enable what your plan includes, add more when the firm adds a practice group. No IT project, no integrator on retainer. Comparing options? See the comparison →
Every morning: last night’s intake calls, consultations booked, documents uploaded, engagement letters signed — and the callers who need an attorney before noon.
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Intake LineAnswers every call on your menu, in your voices, 24/7 — runs the limited intake, books the consultation, reads the published court date, transfers matter questions to the attorney.
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AI Chat & VoiceWebsite chat and voice that answers “do you handle this”, the consultation-fee policy and what to bring — and books the consultation in the conversation.
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AI AvatarA lifelike face that greets a nervous first-time caller on your site, explains how a consultation works and books it — in the visitor’s language.
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AI DemoInteractive explainers your attorneys script: what happens at a first consultation, how the firm bills, which documents to gather — narrated by AI, any hour.
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Intake Forms & InquiriesContact forms, bar-referral introductions and chat inquiries worked in minutes — limited intake asked, parties captured, consultation booked, referrer thanked.
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Client RecordsThe front-office client record: every call, form, consultation and request in one timeline, the parties captured for your conflicts check. Not the case file — the conversation record.
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AI E-mail“Did you receive my documents”, “when is my hearing”, “how do I pay” answered from your approved information; opposing counsel and court notices routed to the attorney.
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Fee EstimatesFee estimates and engagement proposals from your fee schedule and flat-fee packages — authorized by the attorney with one click, signed by the client with one.
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Reminders & ChasersConsultation reminders, document chasers until the upload arrives, unsigned-retainer follow-up, court-date reminders as published, past-client check-ins — stopped when a person should call.
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Consultation BookingConsultations booked with the attorney who takes that practice area, in the office or by video, consultation-fee rule applied, court blocks respected, calendars synced.
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Intake Team TrainingReceptionists and intake staff trained on your scripts, the limited-intake rule and the fees policy — role-play before the first live call, a staff-only assistant all day.
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Client RequestsDocument requests, records requests, billing questions and complaints filed as tracked client requests, routed to the paralegal or the administrator — nights and weekends included.
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Intake ForecastIntake by practice area, consultation no-show risk and which engagement proposals will sign — from real calls and bookings, with the WHY. Nothing about the merits.
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Clients & ReferrersCorporate clients, referring attorneys, medical offices, insurers and bar referral services mapped as organizations — who sends the work, who went quiet in March.
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Add AI to what you haveKeep your case-management, calendaring and conflicts systems — the AI does the desk work and writes contacts, consultations and requests back.
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ProtectionDaily caps on every AI resource: a script hammering your intake widget after the late-night TV spot costs a capped, known amount — callers see courtesy.
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What happens to every inquiry — in your firm
A call at 9:40 PM from a courthouse hallway, a chat from a parent about custody, a form from a bar referral service, an email from a client asking about Thursday’s hearing. Day or night, in any of 40 languages.
Which matters you handle, how a consultation works and what it costs, what to bring, office or video, how to pay, the court date as published on your calendar — from your approved information only. No legal advice. No source, no claim.
New or existing client, which practice area, how urgent, the parties and the adverse party for your conflicts check, the county, any deadline the caller states — your limited intake, asked in the conversation. The caller is steered away from telling the story until an attorney has cleared the matter.
Book the consultation with the attorney who takes that practice area, send the intake form and the fee estimate for the attorney’s authorization, file the document request for the paralegal, transfer the urgent caller to the on-call attorney with the context whispered in.
The consultation reminder, the unsigned engagement letter, the pay stubs still missing, the court-date reminder as published, the review request after the matter closes, the estate-plan client not heard from in three years — on schedule, until done or until a person should call.
Every touch on the client’s front-office record, written by the AI — never the case file. Every morning a briefing: what was handled overnight, which referrer went quiet, who needs an attorney today.
AI-driven end to end. A person wherever your rules require it. Anything about a specific matter, anything privileged, anything from opposing counsel or the court, and anything outside your approved information waits for your attorneys and paralegals; the routine, the AI handles and reports.
One knowledge base feeds every channel
Websites, uploads, pages and articles, Q&A, battle cards, images and videos — you approve it once, and phone, chat, email, demos and quotes all answer from the same verified source. No source, no claim.
40 languages, one bill, a help drawer over every screen
Languages and website translation, billing with plans, top-ups and alerts, onboarding, users & security, and the help drawer that answers from the platform manual — the plumbing that comes with it.
Private by architecture
Your Front Office runs in a private Cloudflare environment dedicated to your company — your own data-processing container, not a shared pool. Your knowledge stays yours: it never trains global models like GPT or Grok, and it is never shared.
- Private data-processing environment per company
- Grounded only in your knowledge
- Claim guard: no source, no claim
- Private environment option: an isolated environment with enterprise-grade security certifications, on request
Auto-Call — the AI calls your clients
Not only answering. From an automated event (a due date, a ready order, tomorrow’s appointment), a scheduled funnel or a list, the AI calls your registered contacts and announces your message — or talks as an agent: answers the question, moves the appointment, confirms, collects the missing detail. Call window, attempts, voicemail policy and consent rules are yours; every call is transcribed.
- “Hi Daniel, this is Whitfield & Cole: the documents for your review are in your secure client portal — your signature is needed by Friday.”
- “Hi Angela, this is Whitfield & Cole calling to schedule your consultation with Ms. Cole. Would Monday at 11 or Wednesday at 3 suit you?”
Scheduled Auto-Call comes inside a solution — see pricing; calling back the hang-ups is part of AI Phone. How it works, in the Phone chapter ›
The same Front Office, by job
The jobs a firm names most often — each explained in full: what falls through the cracks today, a day with the AI on the job, every function seen from that job.
Questions, answered
Does the AI give legal advice or assess a case?
No. It answers only from the information your firm approves — practice areas, consultation policy and fee, hours, offices, what to bring, how the engagement works, payment options, the calendar you publish. It does not say whether a caller has a case, what it is worth or when a deadline falls. “Do I have a case?” is answered with your approved wording and becomes a booked consultation or a transfer to the attorney with the transcript attached. It runs your limited intake and captures the parties for your conflicts check; the firm decides the conflict. No source, no claim.
What happens to client and prospective-client information?
Your Front Office runs on a private data-processing environment dedicated to your firm; your information never trains public models and is never shared. It holds the front-office record — contacts, conversations, consultations, requests, documents received — not the case file, which stays in your case-management system. Every transcript, draft and transfer is visible to the supervising attorney. Firms whose confidentiality requirements call for an isolated environment with specific certifications ask for a private environment — available on request.
Does it replace our case-management or conflicts system?
No. It sits in front of them: the AI answers, runs the intake, books and follows up, then writes contacts, consultations and requests back through Connectors — native calendar sync, webhooks and API. Your case-management system stays the record, your conflicts database stays the judge of conflicts, and nobody retypes intake notes after the call.
Try it free on your own firm. 7 days. No credit card.
Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.
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